Job Description

Signature-Connect (SL) Limited is a new and fast growing Internet Service Provider ready to compete for top spot in the industry. We are searching out for a motivated and skilled Chief Technology Officer (CTO).

Position: Chief Technology Officer

Retort to: Chief Executive Officer (CEO)

Supervisees: Technology Officers / IT Technicians

Contract: One year with possible extension

Job Profile:

• The CTO shall be responsible for all technical activities for this growing infrastructure based telecom operator and data center service provider.
• Responsibilities will include directing all new service development, network planning and engineering and implementation/build-out, operations management, network and service performance assurance, managing the ICT portfolio in line with business requirements and overall support of business development activities on a national scale.

Key Responsibilities:
Specifically, the CTO responsibilities shall include:

• Oversee all technology aspects of the company.
• Direct the teams in new product and service development, Network Planning, Engineering and Implementation, including infrastructure build out to new regions and service delivery to customer locations, Solutions Development to address a growing set of connectivity and data center service needs, Business development and Technical Sales support and Operations including managing the delivery of end-to-end services over the organization’s network, terrestrial in several locations, IP/MPLS footprint, partner networks and data center with technology.
• Establish the company’s technology roadmap in line with market needs and global technology trends, assist in development of the business plan and lead all aspects of its implementation.
• Work with other department heads, especially Sales and Marketing to plan and advise on technologies and services to meet evolving market needs that enhance revenue.
• Roll out new connectivity and data center services and deploy effective resources to support in company and by leading Corporate customers.
• Build relationships with customers and partners that result in superior solutions and deeper loyalty and adoption of the company’s solutions.
• Ensure standard network and data center operations and management to deliver the required service levels to customers.
• Ensure overall network security, reliability and resilience and disaster recovery planning.
• Manage supplier business relationships and/or partnerships across the operating locations to sustain and grow the company’s business.
• Direct the IT team and ensure alignment of IT with overall business requirements.
• Lead the company’s continued investment in infrastructure to drive growth including future domestic and network builds and evolution of network and data center services, capacity planning and optimization taking into account technology trends
• Actively manage the department’s budget and ensure effective use of the company’s resources on technology investments to grow the business.
• Grow the capacity of the company’s technical staff to lead the technology services
• Installations, troubleshooting, and maintaining all fiber optic systems in businesses, homes, and other organizations and ensure that they are working properly.
• Measuring the signal strength and internet connections to ensure that there is adequate performance.
• Creating sensors and performing inspections to make sure that the fiber optic systems do not have defects that could undermine performance.
• Conducting regular inspections of the systems with the aim of locating and repairing any defects detected during the inspections.
• Performing premises cabling and running fiber optic cables.
• Determining solutions to any problems and issues that could prevent the fiber optic systems from performing optimally.

Key Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering or Management.
• Minimum of 5 years experience in ICT or Telecommunications industry in management with at least 5 years with an infrastructure based service provider.
• Minimum of 5 years strategic management experience.
• Experience with the design, deployment and operations of physical network infrastructure including fiber optic networks, preferably optical network solutions and microwave technologies.
• Experience deploying and managing services delivered via network solutions using SDH, IP, Ethernet and MPLS Technologies.
• Experienced manager with ability to develop middle level technical management.
• Strong technical and network engineering and operations skills.
• Extensive experience of Business & Operational Support Systems (BSS/OSS) and IT Applications (CRM/ERP).
• Proven experience of managing budgets against specific commercial objectives.
• Ability to lead technology evolution of the company to address market opportunities with new service offerings.
• Ability to deliver network features and enhancements on time and on budget.
• Ability to effectively communicate, inspire and motivate all levels of staff to achieve business objectives.

How to apply:

Applicants should send their CV, copies of certificates and cover letter to: recruitment@signature-connect.com not later than 4 pm on Friday September 15, 2022. Only shortlisted candidates will be will be invited for interview.

Women are highly encouraged to apply.