Marie Stopes is recruiting to fill the following positions:

1.) RM&E Officer
2.) Service Marketing and Communications Manager
3.) Transport Assistant (Driver)

Marie Stopes Sierra Leone 

Marie Stopes International (MSI) is a global social business providing personalized, high quality, affordable  contraception and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries to  deliver our mission: children by choice, not chance. Marie Stopes Sierra Leone (MSSL) is a founding member of the MSI  Partnership, operating in Sierra Leone for 30 years and becoming the largest non-governmental provider of family  planning (FP) and sexual & reproductive health (SRH) services in the country. MSSL delivers services in every district of  Sierra Leone through its outreach, centres/clinics and social marketing channels.

See job details and how to apply below.




1.) RM&E Officer

The Function 

MSSL are commencing a period of geographic and programmatic expansion including an increase in static and outreach  service provision. The Monitoring & Evaluation Officer will have the responsibility for monitoring and evaluating Saving  Lives project, to ensure that high standards are maintained at all times. The M&E Officer will work closely with the  Outreach Channel Lead, Program Manager/Operations Director and all the regional staff and stakeholders to achieve  MSSL objectives. To achieve this, MSSL requires an innovative, result oriented individual who has a vision, wants the  challenge of launching and managing a new national level programme.

Key Responsibilities :

▪ The monitoring and Evaluation Officer will assist the Project Manager /Operation Manager with coordination of  M&E activities of the organization

▪ Develop and maintain health information system that adequately takes into consideration the needs and  resources of the project

▪ Develop, produce and apply instruments and methodology required to collect relevant data on input, outputs, outcomes and impact of health interventions in the project areas.

▪ Assessing and reporting on capacities and performance of key Regional Coordinators, and Outreach team  Leaders.

▪ Maintain consistent standards for monitoring and reporting.

▪ Collate and disseminate information in Marie Stopes’ project targets and indicators

▪ Supporting the conduct of small scale surveys and other relevant studies

▪ Preparing and updating monthly, quarterly, and annual monitoring and evaluation plans and reports.

▪ Undertaking regular visits to the field to support the implementation of M&E strategies and identify where  adaptation might be needed.

▪ Support the supervision of quality and timeliness of implementation of Project activities of Marie Stopes

▪ Undertake any other duties and functions directly related to the efficient execution of Maries Stopes programmes.

▪ Produce monitoring and progress reports to Senior Management as required by donors

▪ Represent MSSL and liaise with stakeholders at all levels

Experience (essential/desirable) 

▪ A degree in social sciences, medical statistics or in a field related to development

▪ Experiences, working with projects in designing monitoring systems and planning for complement evaluations

▪ Experience with Management of different sources of data and multiple indicators

▪ Must have at least 5 years experience in ;

a) Analysis of quantitative and qualitative data report writing

b) Use of computer systems especially data base, excel spread sheet, access, power point and internet

▪ Must be familiar with working in rural areas with focus on participatory process

▪ Must be willing to undertake regular visit to the field and interact with different stakeholders.

▪ Must have good communication and interactive skills

▪ Must be able to demonstrate complementary and supportive attitude in the process of institutional strengthening

▪ Good communicator, able to work and adapt in a fast-moving organization

Job Framework – RM&E Officer Personal attributes 

• Results driven.
• Motivated and energetic.
• Strong commitment to the goals and vision of MSI and MSSL.
• Strong supporter of the cause for contraception and a woman’s right to safe abortion. (Pro-choice.) • Excellent interpersonal/communication skills.
• The highest levels of integrity, and a strong ethical sense.
• Self- managed and able to prioritize and work under pressure.
• Initiative, commitment, drive and perseverance
• Planning, organizational, negotiation and selling skills.
• Highly self-sufficient, entrepreneurial, innovative, inspirational and persuasive.
• Must be prepared to travel on short notice.

Job Framework – RM&E Officer MSI Behaviours and Values 

Team Member Behaviours 

Work as One MSI 

• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making  across MSI, enabling us to maximize our ability to influence others
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,  understanding and respect for all people and cultures.

Show courage, authenticity and integrity 

• You hold yourself accountable for the decisions you make and the behaviours you demonstrate • You are courageous in challenging others and taking appropriate managed risks.

Develop and grow 

• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to  be even more effective
• You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always 

• You strive to consistently meet and exceed expectations, putting clients at the Centre of everything, and implement  smarter, more efficient ways of performing your role
• You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.

Leadership (For Leaders only) 

• You inspire individuals and teams, through situational leadership, providing clear direction
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst  strengthening our talent and succession pipeline
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business  and encourage this in your team
• You articulate a vision of the future which inspires and excites others.

MSI Values 

• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not  chance
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the  highest possible quality
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term  sustainability and increased impact
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push  boundaries, make tough decisions and challenge others in line with our mission.

Send all updated CV and Application Letter to the Email Address Below:

recruitment@mariestopes.org.sl

2.) Service Marketing and Communications Manager

The Function 

The MSSL Integrated Marketing team is responsible for creating a unified and seamless experience for clients to interact  with the MSSL brand and services; blending all aspects of marketing communication including social marketing, service  marketing, advertising, sales promotion, direct marketing, call centres, social media and advocacy. The team ensures that  all forms of communication and messaging are carefully linked together across all service delivery and marketing  channels.

The team ensures that MSSL is continually driving towards program sustainability and increased uptake of FP and SRH  services. MSSL uses social marketing to ensure that people have an option to buy high-quality, affordable contraceptive  products in the private sector. It also provides an opportunity to offer information and referrals to our other services for  clients interested in switching to long-acting or permanent methods. Call centres will become increasing integral to all  MSSL channels and where applicable, may offer telemedicine for SRH services in addition to building awareness of the  full MSSL offer and helping to translate a client contact into a client service.

The team contributes to furthering MSI’s mission: Children by Choice not Chance by bringing modern business  approaches to MSSL’s marketing strategy in order to move the organisation towards surplus generation, financial  sustainability, high productivity and growth by bringing FP methods closer to the client.

The Role 

As a key member of the Middle Management Team (MMT) the Service Marketing Manager is responsible for business  development in general which includes the brand and image of the organisation as well as all marketing, promotional and  advertising strategies and activities. Due to the nature of MSSL’s social business, low cost high impact marketing  strategies and plans are expected in order to maximize both short and long term goals at reasonable investment levels, to  increase the value of the organisation over time.

The Service Marketing Manager is responsible for the day-to-day support of marketing programs and campaigns  including, but not limited to, demand creation, partner and content marketing activity that drive national and regional  awareness and demand for MSSL products and services. This position requires close integration with cross-functional  teams and will manage external and internal resources to develop creative program tactics as required. The purpose of  the Service Marketing Manager is to increase awareness and support for MSSL’s mission, including content and asset  creation, managing the brand, reviewing social media and online performance, performing projects as required to meet  donor requirements and supporting income generation. This is both a strategic planning and a hands-on implementation  role.

Key Responsibilities 

Service level marketing 

• Work closely with the Director of Integrated Marketing to formulate effective marketing strategies to achieve MSSL’s  goals.
• Co-ordinate and lead target marketing, promotional campaigns including the planning of advertising, clinic based  promotions, impact assessment, competitive analysis, consumer behaviour analysis.

Service Marketing Manager 

Job Framework 

• Work with advertising firms/other vendors to develop and finalize all advertising and communications campaigns and  materials.
• Enhance brand visibility of MSSL services and products.
• Develop a marketing awareness internally and ensure a positive attitude as well as an awareness and involvement  with all team members about the organisation, its marketing initiatives, and the reasons for that. • Develop low cost high impact marketing activities for the clinics channel to increase client numbers and income. • Work closely with the RME team for evidence based decision making.
• Working closely with all project managers on the development of marketing activities and materials, to ensure impact  and the accurate communication of all company and project messages, and the subsequent service numbers to meet  donor requirements.
• Establish sufficient levels and quality of all the different types of marketing activities to maintain high visibility and  subsequent image building in the market.
• Ensure high quality branding of all MSSL centres, activities and materials, in line with donor requirements • Develop and manage a database of IEC materials and productions within budget.
• In conjunction with procurement, liaise with suppliers on production of IEC materials, ensuring quality, timeliness and  cost-efficiency of products and services.
• Work with the Operations teams to provide appropriate visibility for MSSL projects and promotions. • Design templates for brand materials used for external and internal use such as presentation slides, funding  proposals, letterhead etc.
• Support the delivery of generic and branded mass marketing and communication at all levels. • Build positive brand profile by generating content and media coverage and manage all external communications and  public engagement activities, ensuring strategic brand alignment and message consistency.
• Create a wide range of well-written and accurate print and electronic materials, including partner family stories, news  releases, fact sheets, website and internet content.
• Oversee the creative design, production and use of all collateral marketing tools including annual reports, newsletters,  brochures and videos and ensure synergy and efficiency amongst all materials.
• Undertake any other legitimate duties as assigned by management.

Strategy and development 

• Develop the marketing plan and lead the Integrated Marketing team in recommending initiatives to complement the  MSI’s global strategy and objectives, and see them through planning, budgeting and delivery. • In collaboration with the Integrated Marketing Director, develop annual marketing plans and ensure the effective  delivery of each marketing plan for centres, outreach and community based demand creation, and social marketing  with a clear action plan for each delivery channel.
• With feedback and insights from key partners, evaluate key marketing needs to support all areas at MSSL. Evaluate  the level of success and achieve continuous improvement.
• Work across MSSL, as well as with external stakeholders, to ensure synergy in the delivery of SRHR communications. • Ensure physical as well as service quality standards meet customer expectations and complete customer satisfaction. • Manage and direct all MSSL brands. Ensure high brand awareness associated with quality and safety. • Develop strategies to increase both income and client numbers and to improve the business and service mix.

Demand creation 

• Empower and train the Community Based Mobilisers (CBMs), supporting with a new community based mobilisation  strategy. Provide training and support in behaviour change and marketing.
• Support the operations team in the design and delivery of bespoke demand creation activities. • Regular field visits to establish on the ground needs from CBMs and clients.
• In an evolving world of client needs, products and ways to communicate, explore/develop new routes and ways to generate demand and to deliver services.
• Work closely with the Call Centre Channel Lead to promote and improve the impact of MSSL social media platforms. • Support the Advoacay & Policy Manager in the management of all media campaigns and communications to ensure  correct and consistent messages are communicated.
• Develop, maintain and strengthen relations with other agencies working in the region in the SRH field. • Support the delivery of promotional events across the organisation.
• Ensure the presence and maintenance of quality signposting throughout the country.
• Identify and visit various establishments to promote MSSL.
• Monitor and improve the MSSL brand ensuring consistency at the field level.

Business development / external relations 

• Support negotiations for potential partnerships.

Service Marketing Manager 

Job Framework 

• Collaborate with other NGOs and professional / private health providers to link their activities to MSSL’s programs,  where appropriate.
• Represent MSSL at external meetings, commercial events and environments.
• Stay up to date on relevant developments within the industry through networks, contacts, conferences and meetings. • Identify opportunities for corporate/business partnerships that will contribute to MSSL’s mission and goals. • Content marketing, including writing case studies from our users and white papers using our data.

Leadership and capacity building 

• Proactively work with the Call Centre Channel Lead to critically assess opportunities to improve income, reduce cost,  maintain excellent quality and increase client flow.
• Coach, develop, mentor and supervise CBMs to influence them to take positive action and accountability for their  work. Provide opportunities for professional development and career progression.
• Support all trainings rolled out to the CBM team.
• Ensure the timely payment of monthly stipends to the CBMs.

Experience (essential/desirable) 

• Management experience in marketing / corporate communication in the West African context (essential).
•  Demonstrable experience in communications and marketing or public relations (essential).
•  Understanding of the latest communications and marketing trends, such as social media and how to optimize design  for those platforms (essential).
• Outstanding oral and written communication skills with excellent interpersonal, presentation and negotiation skills (essential).
• Ability to complete multiple projects concurrently while balancing competing priorities; ability to meet deadlines  (essential).
• Proficiency in computer software such as Microsoft Word, Excel, PowerPoint and Outlook (essential).
•  Project management experience and skills, including the ability to work to tight, competing deadlines (essential).
•  Excellent writing skills, including the ability to inspire and persuade, communicate clearly and concisely, and formulate  messages in an engaging way (essential).
• Strong analytical skills and excellent attention to detail (essential).
• Excellent interpersonal, communication and presentation skills, including the presence to deal effectively with diverse  constituencies including key leadership and staff in the field (essential).
• Good knowledge and experience in community mobilization or commercial marketing in West Africa (essential).
•  Fluency in English and Krio (essential).

Qualifications (essential/desirable) :

• University Degree in Marketing and communications or business administration majoring in marketing (essential). Personal attributes
• Results driven.
• Motivated and energetic.
• Strong commitment to the goals and vision of MSI and MSSL.
• Strong supporter of the cause for contraception and a woman’s right to safe abortion. (Pro-choice.)
• Excellent interpersonal/communication skills.
• The highest levels of integrity, and a strong ethical sense.
• Self- managed and able to prioritize and work under pressure.
• Initiative, commitment, drive and perseverance
• Planning, organizational, negotiation and selling skills.
• Highly self-sufficient, entrepreneurial, innovative, inspirational and persuasive.
• Must be prepared to travel on short notice.

Service Marketing Manager 

Job Framework 

MSI Behaviours and Values 

Team Member Behaviours 

Work as One MSI 

• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making  across MSI, enabling us to maximize our ability to influence others
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,  understanding and respect for all people and cultures.

Show courage, authenticity and integrity 

• You hold yourself accountable for the decisions you make and the behaviours you demonstrate • You are courageous in challenging others and taking appropriate managed risks.

Develop and grow 

• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to  be even more effective
• You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always 

• You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement  smarter, more efficient ways of performing your role
• You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.

Leadership (For Leaders only) 

• You inspire individuals and teams, through situational leadership, providing clear direction
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst  strengthening our talent and succession pipeline
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business  and encourage this in your team
• You articulate a vision of the future which inspires and excites others.

MSI Values 

• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not  chance
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the  highest possible quality
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term  sustainability and increased impact
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push  boundaries, make tough decisions and challenge others in line with our mission.

Send all updated CV and Application Letter to the Email Address Below:

recruitment@mariestopes.org.sl

3.) Transport Assistant (Driver)

Job Frame Work – Transport Assistant (Driver) Job Framework 

Job title Transport Assistant (Driver ) Reporting to Fleet Officer (Chief Driver) Location Various No. direct reports –

Marie Stopes Sierra Leone 

Marie Stopes International (MSI) is a global social business providing personalized, high quality, affordable contraception  and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries to deliver our mission:  children by choice, not chance. Marie Stopes Sierra Leone (MSSL) is a founding member of the MSI Partnership, operating  in Sierra Leone for 30 years and becoming the largest non-governmental provider of family planning (FP) and sexual &

reproductive health (SRH) services in the country. MSSL delivers services in every district of Sierra Leone through its outreach,  centres/clinics and social marketing channels.

The Role 

The responsibility of the Transport Assistant (Driver) is to ensure that team members and guests of MSSL arrive at their  destinations safely and on time. Transport Assistant (Driver) s must ensure that proper controls are applied in the management  of MSSL vehicles so as to safeguard passengers, the general public, MSSL assets and ensure that there is a smooth flow of  operations. The scope of the Transport Assistant (Driver) responsibility involves the management of the assigned vehicle,  supporting the outreach team in their daily operations and travelling at short notice with overnight stays.

Key Responsibilities 

Fleet management 

• Ensure that your assigned vehicle is regularly serviced and maintained according to the specified service intervals.
• Ensure that rules and regulations on vehicle management as outlined in the fleet toolkit are followed at all times.
• Prepare monthly fuel report and tracking sheet for the vehicle assigned to you and forwarded to the Chief Driver.
• Ensure efficient MSSL vehicle management.
• Ensure there is zero stock-out of fuel in the vehicle that you are assigned to.
• Ensure that you are smart and tidy in appearance and pay adequate attention to personal hygiene.
•  Report all vehicle accidents immediately and fill in accident report forms as necessary.
• Carry out daily inspections thoroughly and keep the vehicle assigned to you clean at all times.
•  Ensure that all vehicle movement is daily authorized and accurately complete the log book clearly to avoid mistakes.
• Assist the team in the sensitization of clients as a strong supporter and champion of family planning.
•  Monitor and control all fuel consumed in both vehicles and the office generators.
• Maintain an up-to-date vehicle maintenance schedule.
• Assist the outreach team in receiving and supplying family planning commodities.
• Assist the outreach team in recording client information into the MSSL CLIC database using a laptop computer.
•  Ensure adequate and current insurance covers for all MSSL vehicles and other related machinery.
• Compliance with MSI and Government of Sierra Leone standards and procedures.

Health, safety and security :

• Abide by speed limits and road traffic regulations at all times.
• Ensure that passengers observe all regulations on board MSSL vehicles, e.g. wearing of seat belts while the vehicle is in  motion, liability waivers for third party passengers and other safety precautions.
• Ensure that all the vehicles have got proper ventilation to up keep the health of the passengers and Transport Assistant  (Driver)s.
• Carry out other duties that may reasonably be assigned by the Senior Outreach Nurse/Regional Operations Manager/Chief  Transport Assistant (Driver )/Logistics Manager.

MSSL HAS A ZERO TOLERANCE POLICY TO FRAUD AND BRIBERY.

Job Frame Work – Transport Assistant (Driver)

Qualification and qualities required 

• BECE level education (desirable).
• Good oral and written communication skills (essential).
• Computer skills (essential).
• Fluent in spoken Krio and English (essential).
• Excellent customer service skills (essential).
• Knowledge of basic car mechanics (essential).
• Previous Transport Assistant (Driver ) experience with an International NGO (highly desirable).

Personal attributes 

• Results driven. Motivated and energetic.
• Strong commitment to the goals and vision of MSI and MSSL.
• Strong supporter of the cause for contraception and a woman’s right to safe abortion. (Pro-choice.)
• Managing time well and helping others to do so too.
• Passion for service excellence and improving quality.
• Strong leadership and management skills; able to effectively build capacity.
•  Excellent interpersonal/communication skill.
• The highest levels of integrity, and a strong ethical sense.
• Self- managed and able to priorities and work under pressure.
• Willingness to learn and develop.
• Willingness to rotate location and willingness to travel at short notice.

Job Frame Work – Transport Assistant (Driver) MSI Behaviours and Values 

Team Member Behaviours 

Work as One MSI 

• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making  across MSI, enabling us to maximize our ability to influence others.
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,  understanding and respect for all people and cultures.

Show courage, authenticity and integrity 

• You hold yourself accountable for the decisions you make and the behaviours you demonstrate. • You are courageous in challenging others and taking appropriate managed risks.

Develop and grow 

• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to  be even more effective.
• You manage your career development including keeping your knowledge and skills up to date. Deliver excellence, always 
• You strive to consistently meet and exceed expectations, putting clients at the Centre of everything, and implement  smarter, more efficient ways of performing your role.
• You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI  ambassador.

Leadership (For Leaders only) 

• You inspire individuals and teams, through situational leadership, providing clear direction.
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst  strengthening our talent and succession pipeline.
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and  business and encourage this in your team.
• You articulate a vision of the future which inspires and excites others.

MSI Values 

• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not  chance.
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the  highest possible quality.
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term  sustainability and increased impact.
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push  boundaries, make tough decisions and challenge others in line with our mission.

Send all updated CV and Application Letter to the Email Address Below:

recruitment@mariestopes.org.sl