New Role: Print House Admin Officer

Reports to: Production Manager – Print House

Effective Date: 1 January 2023

Company: LBD Group

Company Overview

The Life By Design, “LBD”, Group is a consolidation of four intentional companies who are committed to transforming the business landscape in Sierra Leone by providing world class business support services.  Life By Design and Grow Salone teams are focused on talent development for professional or entrepreneurial careers, Inkee Media are our media and brand management team, while iDT Labs provides process and systems software solutions. As The LBD Group, we pride ourselves as the “One Stop Shop” for business solutions.

Purpose of the Role

This is an administrative position that includes duties supporting the day-to-day operations of the Print House performing specific tasks covering sales order management,, logistics & inventory management, project management, and customer support.

The main responsibility will include ensuring that the PH operates at an optimal level by monitoring the implementation of certain systems & operating procedures developed for the PH.

Areas of Responsibility

• Effectively track and maintain records of all PH sales by ensuring that all sales orders are placed using the Order Management system.
• Monitor machine productivity numbers, tracking machine meter readings and Ink levels.
• In collaboration with the Production Team, manage the Print House workload by maintaining a visual production calendar that should at all times be updated with delivery schedules for ongoing and pending jobs
• Collaborate with Operations to efficiently manage PH inventory by keeping track of supply request, delivery, storage, and use of materials by the production team.
• Manage correspondences with clients, ensure that client is kept informed of production progress and also ensure that final products are delivered to the client.
• Serve as a liaison between the Sales Team and the PH Production team, ensuring that orders are properly booked and delivery scheduled to meet client needs.

Key Competencies

This role is meant for a process & systems oriented and result-driven professional, detailed oriented and with high credibility; someone who is a team player and with the ability to interact & communicate with different stakeholders, both internal & external.

Some of the key competences include:

• Must have the ability to build instant rapport with clients.
• Ability to handle multiple tasks simultaneously, set priorities, and work independently.
• Proficiency in Microsoft office suite
• Strong organizational skills and keen attention to details.
• Ability to work independently and without supervision.
• Excellent communication and presentation skills
• Dynamic and highly motivated
• Advanced time management, and planning skills
• Customer focus

Qualification & Experience

• Bachelor’s degree in Business Administration, Social Sciences, or related field. Computer training certificate is an added advantage.
• Minimum 2 years experience in a similar role.

HOW TO APPLY:

SEND ALL APPLICATIONS TO THE EMAIL ADDRESS BELOW;

ajalloh@idtlabs.xyz