🇸🇱 Job Vacancies @ Partners in Health (PIH) – 2 Positions

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Our Work In Sierra Leone:

Partners In Health (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health center and to referral hospitals.

The role will work closely with the District Advisor (who is the lead in supporting the DMO of that district). This role includes supervision and guidance to the QEHSSSP PHU team in the assigned district throughout the process of data validation, analysis, visualization, and communication of results to lay audiences. Additionally, the senior M&E Officer will be responsible for developing capacity of the rest of QEHSSSP supported facilities’ team and local partners through trainings, mentorship, and coaching on best practices for collecting high quality data, conducting quantitative analyses, and communicating results in formats that are useful to decision-makers.

PIH seeks individuals committed to the mission and values (see PIH Values) of the organization to join the team.

Roles and Responsibilities

1. To Support the implementation of QEHSSSP Project specifically;

• Work with Senior M&E Manager to strengthen overall monitoring and evaluation activities across QEHSSP supported sites, including the design of a strong M&E framework, supporting data utilization for both internal and external use

• Lead the implementation and tracking of the SHIS capacity building strategy in QEHSSP supported districts.

• Provide written feedback to the SHIS Management on data monitoring and evaluation strategies and activities; recommend further improvements and necessary adjustment to the logical frameworks, M&E frameworks, and/or M&E plans; and suggest strategies to Senior M&E Manager for improving the efficiency and effectiveness of SHIS work in QEHSSP supported district by identifying bottlenecks in completing activities and developing plans to minimize or eliminate such bottlenecks

• Report monthly, quarterly, and annual progress on all SHIS activities

• Provide analytic support including analyses of monitoring and other routinely collected data, and support the preparation of reports and monthly dashboard presentation.

• Work to ensure the availability of quality strategic information that is used to make QEHSSSP programs more effective and demonstrate their impact broadly through formal dissemination (abstracts, publications, etc.)

• Represent PIH at relevant meetings at the local and district level

• Assist with scheduling and coordination with partners and clinical staff, preparation of program reports for donors, and other activities.

• Travel to QEHSSSP clinical sites as needed for program activities

• Support the development and lead the management M&E work plans across the PHU sites, and track progress

• Develop training and mentorship tools for the use of the M&E coordinators in the QEHSSSP program

• Support the development of guidelines and protocols, and ensure that best work practices are harmonized across the various sites.

• Perform regular quality of care audits, and share findings with the PHU clinical team

• Work closely with the SHIS and PHU team to identify areas of quality improvement and research.

• Support clinical and operations meetings and other meetings through evidence-based data by developing and presenting data to show trends

2. To strengthen the data management system and processes

• Work with the Senior M&E Manager to implement core QEHSSSP indicators, and work with other teams to integrate data for project evaluation and operational research, as well as planning and expansion of programmatic activities

• Participate in the interpretation and utilization of data to improve systems, clinical care and programs implementation.

• Ensures robust data collection in all assigned QEHSSSP PHUs, monitoring of data quality, and the use of data to drive clinical and programmatic decision making and in a timely manner.

3. To Work as a team member of Partners in Health QEHSSSP team by;

• Supervising and supporting a team of M&E Coordinators including setting performance objectives, mentoring and coaching them create a cohesive team environment through fostering open communication, provide support to all team members, and instill the PIH values into the M&E team culture

• Lead the management of PHU SHIS team, including training, direct supervision and mentorship of the SHIS PHU staff.

• Develop and maintain positive relationships with key counterparts in partner organizations, including government of Sierra Leone, other non-profit organizations, and community leaders

• Diploma required (Bachelor’s degree preferred)

Technical Competencies

• At least three years of formal experience in similar discipline

• Proficiency in MS excel, word, and PowerPoint

• Experience with data collection, data quality assessment, and interpretation

• Good organizational skills and excellent attention to detail

• Strong oral and written communication skills

Behavioral Competencies

• Professional – resourceful problem-solver, adapts well to changing priorities and demands, able to work well with ambiguity

• Interpersonal skills – able to communicate effectively, active listener, highly collaborative, and provides constructive feedback

• Detail oriented – strong attention to detail and commitment to getting it right, delivering polished, high-quality deliverables with minimal oversight

• Ethical – Demonstrated alignment with and commitment to the health information professionals’ code of ethics; data and information governance policies along with a natural passion for strengthening strategic health information system in Sierra Leone.

• Demonstrated passion for strengthening the health system in Sierra Leone and belief in giving a preferential option to the poor

• Commitment to understanding and advocating for PIH’s mission, strategy and approach to addressing health issues in settings of poverty

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Our Work In Sierra Leone:

Partners In Health (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health center and to referral hospitals.

The principal objective of the Senior M&E Manager is to lead the M&E processes within the QEHSSSP project and across supported districts in Sierra Leone. This position will in charge of the M&E component of the project, provide technical support, including training, mentoring, coaching and to ensure compliance with data quality assurance protocols. This position will work closely with the PIH SHIS team, DHMT, DPPI and IHPAU in strengthening the M&E system for the project. This position will demonstrate experience in implementing World bank projects.

The senior M&E Manager will supervise senior M&E Officers and Coordinators to enhance quality M&E operations throughout the project life circle and will provide on the ground technical accompaniment  to supported facilities and DHMTs. The role will contribute to overall QEHSSSP quality through the conceptualization, coordination, and implementation of enhanced monitoring, evaluation, accountability and learning strategies, including developing high quality written products. The Manager will provide strategic orientation to the M&E piece of the project, oversee the day-to-day SHIS operations, with emphasis on supervising and building skills within the team. This role requires solid leadership abilities, significant critical thinking skills, and the mental agility to meet our varying M&E needs within the project.

PIH seeks individuals committed to the mission and values (see PIH Values) of the organization to join the team.

Roles and Responsibilities

1. To Support the implementation of QEHSSSP Project work specifically;

• Work with SHIS Lead to organize  review meetings with wider QEHSSSP management team and annual reviews with internal and external stakeholders
• Prepare reports and presentations and support others in these activities
• In Collaboration with the SHIS team, the Quality Improvement Director at PIH and relevant entities at MOHS plan, design and oversee the delivery of quality improvement initiatives/ clinical audits and facilitate their integration into the day-to-day work of clinical teams within the project’s scope
• Design a consistent Monitoring and Evaluation approach aligned with the QEHSSSP project and ensure it is implemented at all levels
• Conduct frequent gap analyses on Monitoring and Evaluation activities and develop action plans to fill these gaps
• Support the Ministry of Health & Sanitation in building stronger, more efficient data systems through participation in technical working groups, consultations, and sharing of information on M&E innovations
• Ensures consistency of approach to Ministry of Health & Sanitation at all points of contact across the team
• Support research and project, including protocol/proposal development, establishment of M&E frameworks for new initiatives, implementation of key QEHSSSP requirements, and reporting

2. To strengthen the data management system and processes

• Support programmatic data needs and establish efficient and standardized data collection systems and tools
• Strengthen data quality and utilization across QEHSSSP clinical and community health team.
• Ensure regular review meetings of clinical teams and use data/information in a meaningful and consistent way.
• Work with SHIS Lead, DHMT, DPPI and IHPAU to conduct routine data analysis to assess data quality and identify gaps for clinical or community health interventions,
• Facilitate process of regular data review meetings with QHSSEP program team
• Develop and maintain QEHSSSP performance dashboards and run analysis on key questions to inform program and organizational decision-making per the request of program team and PIH-SL leadership
• Engage with the DHMT to address data quality issues in primary health care facilities. Activities will include training, mentorship, data quality audit, and ensuring data is entered into DHIS2 among other activities

3.   To provide leadership and management guidance to the M&E component of the QEHSSP

• Lead effectively the SHIS team attached to the QEHSSP by assessing their performance, identifying their needs, addressing their knowledge gaps, etc.
• Master the project implementation plan and work effectively with all other teams involve in the project to contribute to its successful implementation
• Master the M&E component of the project budget to ensure an effective management of the budget and advocate for crucial budget gaps and needs
• Ensure that the M&E team of the project remain engaged and motivated by listening and find ways to respond to their challenges to their daily challenges and maintaining good communication practices on the ground.
• Lead by example by demonstrating high level of commitment to the values and philosophy of the organization based on social justice and pragmatic solidarity to the vulnerable.

4. To Work as a team member of Partners in Health QEHSSSP team by:

• Supervising and supporting a team of Senior M&E Officers and Coordinator including setting performance objectives, mentoring and coaching them. creating a cohesive team environment through fostering open communication, providing support to all team members, and instilling the PIH values into the M&E team culture
• Building capacity of different stakeholders in quality assurance, quality control and quality improvement techniques and initiatives
• Identifying professional development opportunities for SHIS team focusing on knowledge or skills related to monitoring, evaluation and learning and create individual development plans to enable growth
• Assisting in setting strategic priorities, tracking performance, and supporting in managing budget
• Representing SHIS team at internal and external meetings on demand
• Working on roadmaps to improve the capacity of MOHS officials and staff  with respect to data management (including reporting) and eventually data quality.

• Minimum of a first-level university degree (Master’s degree preferred) in one of the following fields (or related): health information systems, monitoring/evaluation, statistics, social sciences, development economics…

Technical Competencies

• At least five years of direct management experience is required
• At least five years of monitoring, evaluation and/or research experience in the health sector is required
• Proficiency with Microsoft Office applications including advanced abilities in Excel (formulas; automation…) and PowerBI (dashboards)
• Experience of implementing quality assurance, control or improvement methodologies.
• Knowledge of basic descriptive statistics including ability to manipulate data using a software statistical package
• Knowledge of monitoring and evaluation methodologies, including logical models, conceptual frameworks, and assessment/evaluation.
• Superior analytical, quantitative and conceptual thinking skills
• Proven ability to build technical capacity within a team

Behavioral Competencies

• Demonstrated passion for strengthening the health system in Sierra Leone and belief in giving a preferential option to the poor
• Commitment to understanding and advocating for PIH’s mission, strategy and approach to addressing health issues in settings of poverty
• Leadership – strategic visionary, able to work with staff of diverse backgrounds and skill levels, able to manage communication flow effectively across teams
• Professional – resourceful problem-solver, adapts well to changing priorities and demands
• Interpersonal skills – able to communicate effectively, active listener, highly collaborative, and provides constructive feedback
• Team management – team player, able to build, motivate and mentor members of the SHIS team
• Ethics – Demonstrated alignment with and commitment to the health information professionals’ code of ethics; data and information governance policies along with a natural passion for strengthening strategic health information system in Sierra Leone.
• Self-starter with an ability to navigate ambiguity effectively, versatility and willingness to learn