Organization Profile

Partners In Health Sierra Leone LLC (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. Our delivered services in the field are based in our partnership with the Governments and Ministries of Health and the support to education, training and mentorship to Health care workers and students is one of our pillars for the Health care system strengthening.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Our Work In Sierra Leone:

Partners In Health Sierra Leone LLC (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health center and to referral hospitals.

Position Overview

The eHealth Officer plays a strong management role on the team, working to strengthen the monitoring of operational activities and projects by providing specific support related to data quality and data utilization for program improvement. The Officer is responsible for developing capacity of the eHealth Coordinators whom he/she supervises through training, mentorship, and coaching on data collection, data analysis, and communication of results in formats that are useful to decision makers. The Officer is also responsible for assigning and overseeing the work of the Coordinators. The eHealth Officer will assume additional administrative responsibilities as assigned by the Manager, as well as lead in the implementation of new projects.

Essential Duties and Responsibilities:

Serve as a liaison between Coordinators and Manager

Design and conduct team trainings in data collection, analysis, and presentation

Provide one-on-one coaching and mentorship to the Coordinators

Develop and lead quarterly Key Performance Review presentations for clinical and program leads

Assist the eHealth Manager in the implementation of new eHealth , M&E, or research activities

Monitor data collection and address data quality challenges as they arise

Ensure processes are in place to monitor the quality of data input into electronic datasets and that these are routinely implemented and up-to-date

Work to ensure management and performance information is produced from eHealth applications (currently CommCare and EMR) according to the needs of the relevant teams

Ensure regular checks are made on server performance and capacity for OpenMRS EMR systems. Report any issues as necessary. Predict when issues are likely to occur and communicate to Medical Informatics Lead.

Ensure regular checks are made on physical environment of all EMR hardware (server/laptops/printers) and issues identified and addressed

Ensure documentation is available on all key processes covering CommCare and OpenMRS systems (and any new systems introduced). Identify gaps in documentation and initiate actions to fill them.

Ensure users are trained effectively to use electronic systems. Author training materials and keep these up-to-date. Keep records of which staff have been trained and when.

Ensure confidentiality basics are implemented: Identifiable patient data should always be encrypted before sharing electronically. Passwords made complex, not shared and changed frequently.

Communicate with DHMT and other local stakeholders to ensure that information about the development of electronic solutions is effectively shared

Communicate within PIH to ensure EMR initiatives are known and their benefits understood.

Prevention of Sexual Exploitation and Abuse

PIH is committed to the principles of diversity, equality and inclusion. We strive to provide an inclusive and supportive working environment. PIH is committed to safeguarding staff, children and communities with whom we work, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records checks.

Qualification and Experience

Diploma in data processing, Mathematics, Statistics required (Bachelor’s degree would be an added advantage).

Technical Competencies

Proficiency in MS Excel, Word, and PowerPoint.

(Desirable) Familiarity with database principles and management.

(Desirable) Exposure to and conceptual understanding of: CSS, HTML, Java or Javascript, Git & GitHub, Linux.

Experience with data collection, data quality assessment, and interpretation.

Good problem definition abilities.

Good problem solving abilities.

Good organizational skills and attention to detail.

Strong oral and written communication skills.

Excellent attention to detail.

Behavioural Competencies

Committed to ownership of learning objectives and bidirectional, peer learning model.

Self-motivated, able to work without close supervision.

Consistently approaches work with energy and a positive, constructive attitude.

Demonstrates openness to change and ability to manage complexities.

Strong leadership and interpersonal skills.

Methods of Application

Application with detailed curriculum vitae (maximum 3 pages) including names, addresses, email addresses and telephone numbers of three (3) referees, by email to:

pihslrecruitment@pih.org

not later than 5:00PM GMT on Tuesday, 31st August, 2021.

Please indicate in the email subject line: “Application for PIH-SL-0008-eHealth Officer”

PIH is an equal opportunity employer and does not discriminate applicants on the basis of sex, religion, tribe, or region. Female applicants are encouraged to apply and only shortlisted candidates will be contacted for an interview.

DUE TO THE CURRENT COVID-19 PANDEMIC, WE DO NOT ACCEPT HARD COPY APPLICATIONS.

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