Job Title: Direct Sales Consultants (50 candidates)

ReportingLine: Zonal Business Leads

Department/Group: Commercial

Job Code/Req#:

Location: Freetown, Sierra Leone

Travel Required:
Level/SalaryRange:

PositionType: Short Term Contract

HR Contact: HR

Commercial Lead

PURPOSE 

A direct sale consultant (50) seeks out to potential customers, using available channels – in person, phone, online channels, to sell and promote products or services they represent. In our context, the primary responsibility of a direct sales consultant (DSC) is to identify (leads) –potential customers and convert them to a fully paid K3-customer. A K3 customer is definedindividual or business that is utilizing one or more of our technology products. In addition, a DSCknow how to build solid professional relationships, identify internet needs of potential customers,persuasive, recommend suitable solutions, and finally selling the company’s products or servicesacross the board. This position offers applicants an exciting opportunity to be part of a fast-paced, rewarding, and growth-oriented environment.

Responsibilities: 

∙ Product Knowledge

∙ Build and maintain professional relationships

∙ Understanding and implementing sales strategies for improved approach to clients ∙ Escalating clients/Leads to Department Heads

Product Knowledge: 

∙ Understanding and staying updated with K3telecom’s products and services ∙ Recommend suitable products or services based on customer needs ∙ Understanding the features and benefits of company’s products or services ∙ Understanding the latest available packages and promotions

Building and maintaining professional relationships 

∙ Engaging customers in a friendly and professional manner

∙ Able to articulate company’s products, features and services ∙ Engaging in conversation to understand customer needs and preferences ∙ Effectively manage customer’s expectations

∙ Handling customer’s questions, requests or queries

∙ Collecting accurate customer contact information for follow-up communication

Understanding and implementing sales strategies for improved approach to clients

 ∙ Understanding the company direction of targeting clients based on geographical mapping different future approaches.

∙ Applying effective sales strategy accordingly per client

∙ Adherence to company policy on how to accurately collect client data

Escalating clients/leads to Department Heads 

∙ Adherence to company policy on how to escalate potential clients/leads to Retail or Business heads for faster engagement

∙ Provide accurate client/leads data to department heads for follow up and conversion

Reports 

Daily Retail Sales Executive Report

KPI’s 

Minimum number of clients

Minimum number of leads

Leads/Client Ratio or of client

Kindly send all applications to recruitment@k3sierraleone.com The closing date for all applications is on Thursday 7th December 2023.