University of Lunsar

Quality Assurance Officer Job Description

Purpose of the Role: As the University of Lunsar prides itself in providing quality, affordable and accessible education to students in the country of Sierra Leone and those around the world, it is but necessary to establish a Quality Assurance unit to monitor and evaluate University’s systems, structures, processes and procedures.

 

As the field of Quality Assurance becomes ever- changing and evolving, it is our commitment that our systems, structures, processes and procedures continuously adhere to these structural changes in order to be able to provide quality service to our students, faculty members and partner institutions.

 

In order to achieve our aims and specific objectives, the University as a matter of both internal and external policies work with University stakeholder across the board to support each department or unit to enhance quality services starting from the admission processes, semester registration, teaching and learning, progression and the process of transitioning to a graduate.

 

The Quality Assurance Officer is responsible for providing central oversight, guidance and support in relation to the University’s quality assurance framework.

The main tasks and expertise of the Quality Assurance Officer include, but not limited to the following:

• Design and facilitate the accreditation processes of new programmes that meet the minimum requirements of the University and that such processes are also considered satisfactory with external quality assurance bodies, offering high quality education services to students and the general University body,
• Provide support to curriculum committee for the design and accreditation of new programmees, modification and closure of existing programmees,
• Frequently monitoring processes of programmee performance thereby providing a platform for quality and effective teaching and learning,
• Coordinate with University external examiners for the conduct of students assessment in a manner that is timely, free and fair,
• Liaise with external quality assurance bodies, and where necessary, participate in external quality assurance bodies reviews and provide recommendations for the purpose of providing improved quality assurance systems,
• Support the operations of the Examinations Committee and the Exams Office in ensuring that students progression and awards are in line with the principle of fairness and credibility,
• Developing Quality Assurance framework and consistently monitors all dimensions of Quality Assurance (inputs, processes, output, outcomes and impacts)
• Conducting Students Satisfaction Surveys, Graduate Tracer Studies etc  and publish the relevant information to the Office of the Vice Chancellor and Office of the Registrar,
• Identifying, reporting and providing technical advice on issues that have the potential to compromise quality teaching and learning,
• Developing and managing quality assurance templates and regularly update them to meet best practices in providing quality teaching and learning
• Servicing University committees relating to the robust governance of the quality assurance

 

Experience:

• Experience in working with quality assurance systems at higher education institutions with minimum five years experience and expectation of knowledge from external quality assurance bodies such as the Tertiary Education Commission, Nurses and Midwifery Council, Sierra Leone Institute of Engineers and other regional quality assurance bodies.
• Experience in working with University Examinations systems
• Experience in conducting Student Satisfaction and Graduate Tracer Studies
• Experience of continuous tracking of programmees progress
• Experience of developing and reviewing university programmees for accreditation

Skills:

• Computer literate with the ability to use a wide range of Microsoft Office packages including the use of Outlook, Teams, Google Classroom, Moodle etc
• Ability to set, prioritize and accomplish goals in line with deadline dates
• Ability to adapt to ever- changing work environment and produce desired results
• Ability to handle complex problems with ingenuity and provide creative solutions

Qualifications:

• Must have earned a Masters degree in Education with specialization in Curriculum Development or a related field
• A postgraduate diploma in education- Quality Assurance in Higher Education Institutions is an added advantage
• Membership of a professional quality assurance body is desirable

 

Applicants wishing to apply must send their applications to the Human Resources on leticia@universityoflunsar.edu.sl and copy the Registrar on registrar@universityoflunsar.edu.sl and state the position they are applying on the subject line of the application.

 

Only shortlisted applicants will be contacted for interviews. Female applicants are strongly encouraged to apply.

MINISTRY OF HEALTH AND SANITATION

National Medical Supplies Agency (NMSA)

31 Murray Town Road, Freetown, Sierra Leone

Operations Office: Central Medical Stores, Off Jomo Kenyatta Road, New England Ville Internal/External Vacancy Announcement

Position Information

 

Job Title:	Monitoring & Evaluation Officer
Organization:
Type:  Responsible to;	Public Sector  Director/Deputy Director, Quality Assurance
Location:	Freetown
Terms & Conditions:	Full Time

 

Organizational Context:

In 2017. the National Medical Supplies Agency was established by an Act of Parliament as a public service agency responsible for the procurement, warehousing and distribution of drugs and medical supplies in a transparent and cost-effective manner, for and on behalf of all public institutions throughout Sierra Leone. NMSA is governed by a Board of Directors. NMSA is led by the Managing Director With a team Of Directors the Senior Management of the agency.

Job Summary:

Reporting to the Director/Deputy Director of Quality Assurance, the M & E Officer will lead the design, implementation. and operations of the M & E systems from activity initiation to completion. She/he will oversee the monitoring, evaluation, analytics, and reporting of performance and results. providing regular activity reports to senior management. She/he will lead activity efforts to strengthen monitoring and evaluation and performance reporting of program activities within the agency.

 Key Duties & Responsibilities:

1. Provide leadership in the development of an effective M & E Strategy and systems:
2. Develop applicable tools and monitoring/evaluation policies. standards and guidance as well as oversea compliance;
3. c) Develop and enforce compliance with various departmental Performance indicators:
4. d) Participate in. and facilitate evidence-based planning. ensuring that they are aligned with the strategic plans of agency;

Provide support to the different departments in designing. monitoring and evaluating all projects’ interventions on behalf of the agency:

Coordinate supportive supervision interventions to the districts and facilities to ensure compliance with standard operating procedures of the agency,

5. Track and measure progress of projects against goals. Identify areas of improvement, and adjust plans accordingly;

6. Prepare timely and regular M & E reports for senior management and the Health Development Partner to access progress on activities. The reports provide information on the performance against the various key indicators Included in the M & E plan;

7. Integrate donor supported activities within the agency and periodically report to management.

8. Review and update tools and formats for data collection to assist with monitoring and evaluation various project.

9. Support the implementation of donor funded work-plans to ensure that planned activities are fully implemented and on time.

10. Develop the overall framework for project M&E systems in collaboration with the various departments, including reporting requirements with monitoring and implementation plans to systematically document performance

11. Develop indicator tracking tools and databases as needed to demonstrate the effectiveness of project interventions.

12. Any other tasks related to the field of engagement, experience and expertise as and when required by the organization and assigned by the supervisor.

Note: Management reserves at all times the right to modify Terms of Reference and delegate additional responsibilities according to the agency needs and priorities

The candidate should have  high level of integrity. accountability, and and be willing to work beyond normal working hours, He/she demonstrate and be exemplary in portraying NMSA values and ethic, should be a good team player, self-motivated problem solver with ability under pressure.

 

Qualifications & Experience

Minimum of Bachelor’s Degree in or any

related degree in the field of Social Sciences.

Masters degree in Public Health or any of the following;

Management, Procurement and Supply Chain Management, M & E is added advantage

Knowledge of data-processing and statistical analysis software, namely

MS Access, Stata and SPSS, and proficiency in database development and maintenance are a MUST.

At least throe (3) years experience of supporting project work and/or M & E activities with demonstrated ability of loading teams to achieve results.

Required Knowledge, Skills & Abilities

Proven success in designing, implementing and operating M E from project initiation to completion.

Knowledge of monitoring and evaluation methodologies and principles including quantitative. qualitative and participatory approaches, Knowledge of management principles and practices.

Knowledge of accountability theories and practices. including methods of implementation.

Knowledge of logical frameworks and participatory results based planning. monitoring and evaluation.

Some knowledge of government policies. procedures, rules and regulations.

Ability to collaborate with relevant stakeholders to provide relevant information for ongoing evaluation of project activities, effects and impacts. Ability to compile and analyze data and prepare comprehensive  reports.

 

Ability to express ideas clearly and concisely, both in writing and orally

How to apply:

Written applications including Cover Letter and Curriculum Vitae indicating the position and three references. The application (hard & on-Iine) should be submitted not later than Friday 17th May, 2024 via E-mail: nmsarecruitment@gmail.com or hard copies to The Human Resources Department. National Medical Supplies Agency 31 Murray Town Road, Freetown.

Metro is recruiting to fill the following positions:

1.) Reporting Analyst
2.) Compliance Officer

 

See job details and how to apply below.

1.) Reporting Analyst

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:	Reporting Analyst	Job Category:
Department/Group:	Finance	Job Code/ Req#:
Location:	Freetown	Travel Required:

 

ROLE AND RESPONSIBILITIES 

The Reporting Analyst will be responsible for the accurate and timely preparation and  submission of regulatory, financial, and operational reports to internal and external  stakeholders. This role plays a vital role in ensuring the company’s adherence to all  reporting requirements set forth by the regulatory bodies. The Reporting Analyst will  work closely with various departments across the company, including Finance, Cash  Operations, Treasury, Human Resources, Risk Management, and Compliance to  gather, analyze, and interpret data to ensure the generation of accurate and insightful  reports.

● Compile and analyze data from various sources to prepare financial and  operational reports as per the reporting schedule.

● Ensure all reports are accurate, complete, and submitted within the designated  deadlines.

● Adhere to all regulatory reporting requirements set forth by the Bank of Sierra  Leone (BSL), National Revenue Authority (NRA), National Social Security and  Insurance Trust (NASSIT), Financial Intelligence Unit (FIU), and other  governing bodies.

● Maintain a comprehensive archive of all reports and ensure easy access for  internal and external audit purposes.

● Stay updated on changes to regulatory reporting requirements and inform the  management and relevant teams accordingly.

● Draft ad-hoc reports as instructed by the Head of Finance/Compliance or other  senior management.

 

● Assist with the development and implementation of new reporting processes to  improve efficiency and accuracy.

QUALIFICATIONS & EXPERIENCE 

● Bachelor’s degree in accounting, Finance, or a related field.

● Minimum 2 years of working experience in a similar role within the financial  services industry.

● Proven experience with financial reporting, data analysis, and regulatory  compliance.

● Strong analytical and problem-solving skills with meticulous attention to detail.

● Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

● Working knowledge of accounting principles and practices (generally accepted

accounting principles (GAAP) or International Financial Reporting Standards  (IFRS)).

● Excellent communication and interpersonal skills with the ability to interact  effectively with stakeholders at all levels.

● Strong ability to prioritize workload and meet deadlines in a fast-paced  environment.

EDUCATION 

● Bachelor’s degree in accounting, Finance, or a related field.

ADDITIONAL SKILLS & SKILLS 

Detail-oriented, deadline-driven, and self-motivated individual with a strong  understanding of financial reporting and regulatory compliance.

 

To apply for this position, please submit your resume and a cover letter detailing your  relevant experience and qualifications to hr@metrocable.io. Closing date for all  applications is on the 8th of May 2024.

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2.) Compliance Officer

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:	Compliance Officer	Job Category:
Department/Group:	Audit & Compliance	Job Code/ Req#:
Location:	Freetown	Travel Required:

 

ROLE AND RESPONSIBILITIES 

We are seeking a highly motivated and qualified Compliance Officer to join our  growing team. You will play a critical role in ensuring our adherence to all Anti-Money  Laundering/Combating the Financing of Terrorism (AML/CFT) regulations and best  practices.

● Monitor daily cash flows and identify any discrepancies or anomalies.

● Ensure accurate and timely submission of all AML/CFT reports as mandated  by the Bank of Sierra Leone (BSL) and the AML/CFT Act 2012.

● Maintain comprehensive and accurate records as required by regulations.

● Develop and implement programs to educate staff on money laundering risks  and mitigation strategies.

● Monitor transactions to identify suspicious activity and file Suspicious Activity  Reports (SARs) as necessary.

● Handle CDD/KYC questionnaires, manage customer onboarding processes,  and respond to customer inquiries related to compliance.

● Screen customers and transactions against sanctions lists and implement  appropriate risk-based controls.

● Oversee the timely resolution of customer complaints related to compliance  issues.

● Monitor adherence to relevant regulations including FATCA, EU-GDPR, etc.

● Implement and monitor risk assessments for Metro’s products, services, and  customer base.

● Deliver training programs to staff on AML/CFT compliance procedures.

QUALIFICATIONS & EXPERIENCE:

● Minimum 5 years of proven experience in audit or compliance, preferably within  the financial services industry.

● In-depth understanding of Sierra Leone’s AML/CFT regulations and  international best practices in compliance.

● Excellent communication and interpersonal skills with the ability to collaborate  effectively within a team environment.

EDUCATION 

● Bachelor’s degree in business, Finance, Law, or a related field; a Master’s  degree or relevant professional certifications (e.g., Certified Anti-Money  Laundering Specialist (CAMS)) are a strong plus.

ADDITIONAL SKILLS & SKILLS 

We are looking for a detail-oriented, results-driven, and highly motivated  Compliance Officer to join our team. If you are passionate about financial crime  prevention and have a strong understanding of AML/CFT regulations, we  encourage you to apply!

 

To apply for this position, please submit your resume and a cover letter detailing your  relevant experience and qualifications to hr@metrocable.io. Closing date for all  applications is on the 8th of May 2024.

ZoodLabs is recruiting to fill the following positions:

1.) Call Centre Manager
2.) Head Customer Experience & Product Analyst
3.) Chief Commercial Officer
4.) Head Brand and Marketing
5.) Online and Digital Marketing Specialist
6.) Marketing and Communication Specialist
7.) Indirect and Online Sales Analyst
8.) Head, Customer Experience & Happiness
9.) Head, Sales and Distribution

 

See job details and how to apply below.

1.) Call Centre Manager

37A Wilkinson Road, Freetown, Sierra Leone.

 

Job Title:Call Centre ManagerJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Call Centre Manager will be responsible for overseeing the day-to-day operations of the  call centre, managing a team of customer service representatives, and ensuring high levels of  customer satisfaction. The successful candidate will be responsible for setting performance  targets, monitoring service levels, and implementing strategies to optimize call centre  efficiency and effectiveness. The Call Centre Manager will also be responsible for training and  coaching team members, resolving escalated customer issues, and driving continuous  improvement in customer service processes.

Key Responsibilities: 

• Manage the day-to-day operations of the call centre, including monitoring call volume,  service levels, and team performance

• Lead, coach, and mentor a team of customer service representatives to deliver exceptional  service and meet performance targets

• Develop and implement call centre policies, procedures, and performance standards to  ensure high levels of customer satisfaction

• Monitor and analyse key performance metrics, such as average handle time, first call  resolution, and customer satisfaction scores

• Identify trends, insights, and opportunities for improvement in call centre operations and  customer service processes

• Conduct regular performance evaluations, provide feedback, and implement training  programs to enhance team performance

• Handle escalated customer issues and complaints in a timely and effective manner,  ensuring resolution and customer satisfaction

• Collaborate with cross-functional teams, including marketing, sales, and product  development, to align call centre operations with business goals

Qualifications: 

• Bachelor’s degree in Business, Management, Communications, or related field; MBA  preferred

• 5-7 years of experience in call centre management, customer service, or related roles

 

• Strong leadership skills with the ability to motivate, coach, and develop a team of customer  service representatives

• Excellent communication and interpersonal skills, with the ability to build positive  relationships with team members and customers

• Analytical mindset with the ability to interpret data and metrics to drive decision-making  and continuous improvement

• Knowledge of call centre technologies, tools, and best practices for optimizing call centre  operations

• Proven track record of driving operational excellence, improving customer satisfaction, and  achieving performance targets

• Detail-oriented and organized, with the ability to manage multiple priorities and projects  simultaneously

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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2.) Head Customer Experience & Product Analyst

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Head Customer Experience & Product AnalystJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head Customer Experience and Product Analyst will play a crucial role in analyzing  customer data, feedback, and product performance to identify trends, insights, and  opportunities for improvement. The successful candidate will work closely with cross functional teams to gather and analyse data, develop reports and dashboards, and provide  actionable recommendations to enhance the overall customer experience and product  offerings. The Customer Experience and Product Analyst will be instrumental in driving data driven decisions to optimize product features, pricing strategies, and customer satisfaction.

Key Responsibilities: 

• Analyse customer data, feedback, and product performance metrics to identify trends,  insights, and opportunities for improvement

• Develop reports, dashboards, and presentations to communicate key findings and  recommendations to cross-functional teams

• Collaborate with product development, marketing, and customer service teams to align  product offerings with customer needs and preferences

• Monitor and track key performance indicators related to customer satisfaction, product  performance, and customer loyalty

• Conduct market research and competitor analysis to stay informed of industry trends and  best practices

• Support the development and implementation of product enhancements, pricing  strategies, and customer experience initiatives

• Provide ad-hoc analysis and support to cross-functional teams to drive data-driven  decisions and continuous improvement

• Stay informed of emerging technologies and tools to enhance data analysis and reporting  capabilities

Qualifications: 

• Bachelor’s degree in Business, Marketing, Analytics, or related field; Master’s degree  preferred

• 3-5 years of experience in data analysis, product analysis, customer experience, or related

 

roles

• Proficiency in data analysis tools and software (e.g., Excel,)

• Strong analytical skills with the ability to interpret complex data and generate actionable  insights

• Excellent communication and presentation skills, with the ability to effectively communicate findings and recommendations to stakeholders

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Knowledge of customer experience best practices, product development processes, and  market research methodologies

• Team player with a collaborative mindset and a proactive approach to problem-solving

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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3.) Chief Commercial Officer

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:Chief Commercial OfficerJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Chief Commercial Officer will be responsible for overseeing all commercial activities  within the company, including sales, marketing, business development, and customer  relations. The successful candidate will develop and implement commercial strategies that  align with the company’s overall goals and objectives, and drive revenue growth through  effective sales and marketing initiatives. The Chief Commercial Officer will also be responsible  for building and maintaining strong relationships with key customers and partners and  identifying new business opportunities to expand the company’s market presence.

Key Responsibilities: 

• Develop and implement commercial strategies that drive revenue growth and  increase market share.

• Lead and manage the sales, marketing, and business development teams to achieve  sales targets and KPIs.

• Build and maintain strong relationships with key customers and partners to ensure  customer satisfaction and loyalty.

• Identify new business opportunities and develop strategic partnerships to expand the  company’s market presence.

• Analyze market trends and competitor activity to stay ahead of the competition and  drive innovation.

• Collaborate with other senior leaders to align commercial strategies with overall  business objectives.

• Sit with the senior management team and work cross-functionally to maximise  outputs from business projects.

• Monitor and report on key performance metrics to track progress and make data driven decisions.

• Lead and mentor a high-performing team of commercial professionals to achieve  success.

• Responsible for monthly report to management

Qualifications:

 

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred

• Minimum of 5-10 years of experience in commercial leadership roles, with a proven  track record of driving revenue growth and achieving sales targets

• Strong understanding of sales and marketing principles, with experience in developing  and implementing commercial strategies

• Excellent communication and interpersonal skills, with the ability to build and maintain  strong relationships with customers and partners

• Proven leadership and team management skills, with the ability to motivate and inspire  a team to achieve success

• Strategic thinker with the ability to analyze market trends and competitor activity to  drive innovation and stay ahead of the competition

• Results-oriented mindset with a focus on achieving measurable outcomes and  delivering value to the company

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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4.) Head Brand and Marketing

37A Wilkinson Road, Freetown, Sierra Leone.

 

Job Title:Head Brand and MarketingJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head of Brand and Marketing will be responsible for developing and implementing  brand strategies, marketing campaigns, and communication initiatives to enhance brand  awareness, drive customer engagement, and increase market share. The successful  candidate will lead a team of marketing professionals to execute integrated marketing  programs that align with the company’s overall goals and objectives. The Head of Brand  and Marketing will also be responsible for building and maintaining strong brand identity  and positioning in the marketplace.

Key Responsibilities: 

• Develop and execute brand strategies and marketing campaigns to drive brand  awareness and customer engagement

• Lead the development of integrated marketing programs across various channels,  including digital, social media, PR, events, and advertising

• Collaborate with cross-functional teams to ensure brand consistency and alignment  with business goals

• Conduct market research and competitor analysis to identify trends, insights, and  opportunities for growth

• Manage brand assets, including logos, messaging, and visual identity, to maintain brand  integrity and consistency

• Monitor and analyse key performance metrics to track the effectiveness of marketing  initiatives and make data-driven decisions

• Build and maintain strong relationships with key stakeholders, including customers,  partners, and media outlets

• Provide leadership and guidance to a team of marketing professionals to achieve  success

Qualifications: 

• Bachelor’s degree in Marketing, Business, Communications, or related field; MBA  preferred

• 5-10 years of experience in brand management, marketing, or related roles

• Proven track record of developing and executing successful brand and marketing

 

strategies

• Strong understanding of marketing principles, including digital marketing, social media,  PR, and advertising

• Excellent communication and interpersonal skills, with the ability to collaborate with  cross-functional teams and external partners

• Analytical mindset with the ability to interpret market data and consumer insights to  drive decision-making

• Creative thinker with a passion for building strong brands and engaging customers • Leadership experience with a track record of motivating and inspiring a team to achieve  results

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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5.) Online and Digital Marketing Specialist

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Online and Digital Marketing  SpecialistJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Online and Digital Marketing Specialist will be responsible for developing and  implementing online marketing strategies to reach target audiences, drive website traffic,  and generate leads. The successful candidate will have a strong understanding of digital  marketing tactics, including SEO, SEM, social media, email marketing, and content  marketing. The Online and Digital Marketing Specialist will work closely with the  marketing team to execute campaigns, analyse performance metrics, and optimize  strategies to achieve marketing goals.

Key Responsibilities:

• Develop and implement online marketing strategies to drive brand awareness,  customer engagement, and lead generation

• Manage digital marketing channels, including website, social media, email campaigns,  and online advertising

• Conduct keyword research and optimize website content for search engines (SEO)

• Create and manage pay-per-click (PPC) advertising campaigns to drive website traffic  and conversions (SEM)

• Develop and execute social media campaigns to engage followers and build brand  loyalty

• Create and distribute email campaigns to nurture leads and drive conversions

• Monitor and analyze key performance metrics to track the effectiveness of digital  marketing initiatives and make data-driven decisions

• Stay informed of industry trends and best practices to drive innovation and stay ahead  of the competition

Qualifications:

• Diploma Bachelor’s degree in Marketing, Digital Marketing, Communications, or related  field

• 2-5 years of experience in digital marketing, online marketing, or related roles

• Strong understanding of digital marketing tactics, including social media, email  marketing, and content marketing

 

 

• Proficiency in digital marketing tools and platforms, such as Google Analytics, Google  Ads, Facebook Ads Manager, and email marketing software

• Excellent communication and interpersonal skills, with the ability to collaborate with  cross-functional teams and external partners

• Analytical mindset with the ability to interpret data and metrics to drive decision making

• Detail-oriented and organized, with the ability to manage multiple projects and  priorities simultaneously

• Creative thinker with a passion for digital marketing and staying up-to-date with  industry trends

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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6.) Marketing and Communication Specialist

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Marketing and Communication  SpecialistJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities:

The Marketing and Communication Specialist will play a key role in developing and  implementing marketing and communication strategies to promote our products/services,  engage customers, and drive business growth. The successful candidate will be responsible  for creating content, managing social media platforms, coordinating marketing campaigns,  and supporting various communication initiatives. The Marketing and Communication  Specialist will work closely with the marketing team to ensure brand consistency and  alignment with company goals.

Key Responsibilities: 

• Develop and execute marketing and communication strategies to promote  products/services and enhance brand visibility

• Create engaging content for marketing materials, including website, social media, email  campaigns, and promotional materials

• Manage social media platforms and engage with followers to build brand awareness and  drive customer engagement

• Coordinate marketing campaigns, including advertising, promotions, and events, to reach  target audiences and achieve marketing goals

• Monitor and analyze key performance metrics to track the effectiveness of marketing  initiatives and make data-driven decisions

• Support internal and external communication initiatives, including press releases,  newsletters, and presentations

• Collaborate with cross-functional teams to ensure brand consistency and alignment with  company goals

• Stay informed of industry trends and best practices to drive innovation and stay ahead of  the competition

Qualifications: 

• Bachelor’s degree in Marketing, Communications, Public Relations, or related field

• 2-3 years of experience in marketing, communications, or related roles

• Strong writing and editing skills, with the ability to create compelling content for various  marketing channels

 

 

• Proficiency in social media management and analytics tools

• Knowledge of marketing principles, including digital marketing, social media, and content  marketing

• Excellent communication and interpersonal skills, with the ability to collaborate with cross functional teams and external partners

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Creative thinker with a passion for marketing and communication

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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7.) Indirect and Online Sales Analyst

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Indirect and Online Sales AnalystJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Indirect and Online Sales Analyst will play a crucial role in analysing and optimizing our  indirect and online sales channels to drive revenue growth and improve overall sales  performance. The successful candidate will be responsible for gathering and analysing sales  data, identifying trends and insights, and providing actionable recommendations to enhance  sales strategies. The Indirect and Online Sales Analyst will work closely with the sales team to  develop and implement strategies to maximize sales through these channels and improve  customer engagement.

Key Responsibilities:

• Analyse sales data from indirect and online channels to identify trends, patterns, and  opportunities for improvement

• Develop reports, dashboards, and presentations to communicate key insights and  recommendations to the sales team

• Collaborate with cross-functional teams to develop and implement strategies to optimize  indirect and online sales channels

• Monitor and track key performance metrics to evaluate the effectiveness of sales strategies  and initiatives

• Conduct market research and competitor analysis to stay informed of industry trends and  best practices

• Support the sales team in developing pricing strategies, promotions, and marketing  campaigns for indirect and online channels

• Identify opportunities for process improvements and automation to streamline sales  operations and enhance efficiency

• Provide ad-hoc analysis and support to the sales team as needed

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, Economics, or related field; Master’s  degree preferred

• 2-3 years of experience in sales analysis, data analytics, or related roles

• Proficiency in data analysis tools and software (e.g., Excel,)

• Strong analytical skills with the ability to interpret complex data and generate actionable

 

 

insights

• Excellent communication and presentation skills, with the ability to effectively  communicate findings and recommendations to stakeholders

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Knowledge of indirect and online sales channels

• Team player with a collaborative mindset and a proactive approach to problem-solving

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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8.) Head, Customer Experience & Happiness

 

Job Title:Head, Customer Experience &  HappinessJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head of Customer Experience and Happiness will be responsible for developing and  implementing strategies to enhance the overall customer experience, drive customer  satisfaction, and build long-term customer loyalty. The successful candidate will lead a team  of customer service professionals to deliver exceptional service, resolve customer issues, and  foster positive relationships with customers. The Head of Customer Experience and  Happiness will also be responsible for analysing customer feedback, identifying opportunities  for improvement, and implementing initiatives to enhance customer happiness.

Key Responsibilities: 

• Develop and implement strategies to enhance the overall customer experience and drive  customer satisfaction

• Lead a team of customer service professionals to deliver exceptional service and resolve  customer issues in a timely and effective manner

• Foster a customer-centric culture within the organization and instil a focus on customer  happiness at every level

• Analyse customer feedback and data to identify trends, insights, and opportunities for  improvement

• Implement initiatives to improve customer happiness, loyalty, and retention

• Collaborate with cross-functional teams to ensure alignment of customer experience  strategies with business goals

• Monitor and track key performance metrics related to customer satisfaction, service levels,  and customer loyalty

• Provide leadership and guidance to the customer service team to achieve success and  exceed customer expectations

Qualifications: 

• Bachelor’s degree in Business, Marketing, Communications, or related field; MBA preferred

• 5-10 years of experience in customer experience, customer service, or related roles

• Strong understanding of customer experience principles and best practices

• Excellent communication and interpersonal skills, with the ability to build positive

 

relationships with customers and team members

• Analytical mindset with the ability to interpret customer data and feedback to drive  decision-making

• Leadership experience with a track record of motivating and inspiring a team to deliver  exceptional customer service

• Passion for customer happiness and a commitment to exceeding customer expectations • Creative thinker with a focus on innovation and continuous improvement in customer  experience

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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9.) Head, Sales and Distribution

 

Job Title:Head, Sales and DistributionJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities:

The Head of Sales and Distribution will be responsible for overseeing all sales and distribution  activities within the company, including developing sales strategies, managing distribution  channels, and driving revenue growth. The successful candidate will lead a team of sales  professionals to achieve sales targets and KPIs and develop and implement distribution  strategies to maximize market reach and penetration. The Head of Sales and Distribution will  also be responsible for building and maintaining strong relationships with key customers and  partners, and identifying new business opportunities to expand the company’s market  presence.

Key Responsibilities: 

• Develop and implement sales strategies that drive revenue growth and achieve sales  targets

• Lead and manage the sales team to ensure alignment with company goals and objectives • Develop and implement distribution strategies to maximize market reach and penetration • Build and maintain strong relationships with key customers and partners to drive business  growth

• Identify new business opportunities and develop strategic partnerships to expand market  presence

• Analyse market trends and competitor activity to stay ahead of the competition and drive  innovation

• Monitor and report on key performance metrics to track progress and make data-driven  decisions

• Lead and mentor a high-performing team of sales professionals to achieve success

Qualifications: 

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred

• Minimum of 5-10 years of experience in sales and distribution roles, with a proven track  record of driving revenue growth and achieving sales targets

• Strong understanding of sales and distribution principles, with experience in developing and  implementing sales and distribution strategies

• Excellent communication and interpersonal skills, with the ability to build and maintain

 

strong relationships with customers and partners

• Proven leadership and team management skills, with the ability to motivate and inspire a  team to achieve success

• Strategic thinker with the ability to analyse market trends and competitor activity to drive  innovation and stay ahead of the competition

• Results-oriented mindset with a focus on achieving measurable outcomes and delivering  value to the company

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

World Food Programme (WFP) is recruiting to fill the following positions:

1.) Administration Associate
2.) Monitoring & Evaluation Officer

 

See job details and how to apply below.

1.) Administration Associate

APPLY

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2.) Monitoring & Evaluation Officer

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The Research, Assessment and Monitoring (RAM) unit in WFP Sierra Leone supports monitoring and evaluation activities along with assessing food security situation of the country. The RAM unit has two wings, namely: VAM and M&E. The purpose of programme monitoring, and evaluation (M&E) is to increase the efficiency and effectiveness of WFP’s programmes, for decision-making and accountability. Monitoring functions as one of the key quality control mechanisms of WFP programmes, by following up on the efficiency and quality of our programmes, ensuring accountability towards our beneficiaries and preventing misuse of the resources available. M&E supports programme decision-making and enables WFP to demonstrate performance and results – the outcomes and outputs CSPs are planning to achieve – to donors and other stakeholders.

JOB PURPOSE

Support monitoring and evaluation activities within a country of field office, ensuring that WFP programmes generate quality evidence on the outcomes and effects of WFP’s food assistance activities on the lives of beneficiaries with which to inform operational decision making and strategic reorientation.

KEY ACCOUNTABILITIES (not all-inclusive)

•  At Country Strategic Plan (CSP) design stage, support the development of a Theory of Change, Needs based Plan, Country Portfolio Budget and ensure M&E narratives and required budgets are incorporated in all CSP documents.
•  Manage and oversee the collection of process, output and outcome monitoring data, including distribution monitoring, activity implementation monitoring, Post-Distribution Monitoring and retail performance monitoring, using questionnaires and question guides developed by the CO building on corporate tools.
•  Analyze and interpret country monitoring data that responds to the Country Office needs and corporate requirements.
•  Ensure regular data quality checks are conducted (as per Data Quality Guidance) at different stages of the monitoring cycle, ensuring that monitoring data and reports are timely, complete and quality assured.
•  Supervise and provide technical assistance to individual staff M&E Associates and Field Monitors as applicable, providing constructive feedback to develop a cohesive and high performing team at country and field levels.
•  Support CSP Mid-term Reviews and thematic reviews, which are intended for internal learning as well as strategic and operational decision-making.
•  Support CO engagement in centralized evaluations commissioned and managed by the Office of Evaluation including global/strategic evaluations, CSP evaluations and impact evaluations, as appropriate.
•  Engage in joint M&E activities with government stakeholders. Serve as alternate to the line manager in the UNSDCF Results group, M&E group and other UN. working groups related to M&E, data or statistics as applicable. Provide country office data to open platforms such as DataViz, WFP’s global hunger monitoring system and UN Info.
•  Others as required.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

•  Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
•  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

eHqaov7 C0zk15
•  Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

•  Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

•  Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

FUNCTIONAL CAPABILITIES

Capability Name

Description of the behaviour expected for the proficiency level

Strategic Management

Utilizes up-to-date understanding of humanitarian and development actions in different contexts and knowledge of global geo-political issues, monitoring requirements and/or the evaluation mandate to enhance existing approaches, systems and processes to monitoring and/or evaluation that suit WFP’s strategic and operational needs.

Performance Management

Demonstrates thorough understanding of WFP’s performance management system and ability to manage resources and relationships to lead monitoring actions or deliver complex evaluations (including joint & interagency) of a variety of WFP programmes, processes or policies to WFP monitoring and/or evaluation quality standards.

Qualitative/Quantitative Methodology

Applies in-depth understanding of developing practice in analytical approaches, methods and tools for an appropriate mix to deliver quality monitoring results or complex evaluations on diverse topics relevant to WFP’s strategic and operational results frameworks.

Technical Communication

Able to tailor and synthesize evaluation evidence and engage diverse internal and external stakeholders proactively in appropriate ways to maximize learning and use of evaluation concepts and evidence for improving WFP programme performance.

Programme Monitoring and Review

Applies programme lifecycle knowledge to the development of monitoring systems and applies corporate guidance to draft ToR, co-lead Programme Review implementation, and draft initial findings and recommendations on the effectiveness of food assistance activities.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Sociology, Social Development, Development Economics or Performance Management or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses. Language: Fluency (level C) in English language and the duty station’s language, if different.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

•  Has 3 years of postgraduate experience in monitoring and evaluation activities.
•  Cultivated sustainable relationships with local NGOs, government authorities, and other implementation partners.
•  Has research experience using variety of analytical tools and methods for causality analysis, forecasting, and other data modeling needs.
•  Performed monitoring, evaluations and assessments at multiple field locations.

TERMS AND CONDITIONS

Position open to Sierra Leone Nationals only

Only shortlisted candidates will be contacted.

Female Candidates are strongly encouraged to apply

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

DEADLINE FOR APPLICATIONS

4th April 2024

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

APPLY

CARE is recruiting to fill the following positions:

1.) Senior Accounting Analyst
2.) Procurement Manager
3.) Accounting Manager

 

See job details and how to apply below.

1.) Senior Accounting Analyst

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND: CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

CARE Sierra Leone is seeking a talented visionary to assume the role of a Senior Accounting Analyst for its country office. Reporting to the Accounting Manager, this role will be responsible for performing a variety of tasks that help to make sure the organization’s Account stay on track. These include day to day accounting activities, forecasting, and modelling in addition to reporting duties which can involve anything from preparing reports all the way up to assisting with close processes like selloffs or mergers.

•  Day-to-Day Duties: Analyse current and past financial data and performance, and prepare reports and projections based on analysis.
•  Daily account record keeping is a finance department function that entails reconciling the organization’s financial records.
•  Compliance agreement with CARE standard : abide by CARE’s policy and regulations such as checklists to track compliance. Complying with CARE’s policy of safeguarding principles on protection against sexual harassment exploitation and abuse (PHSEA) at all levels.

These keys responsibilities are detailed as following: o Review the Co Payment documents.

o Review and track Tax payment of the Country Office

o Perform Monthly bank reconciliation.

o Review monthly payroll accuracy and submit to Shared Service Center for recording.

o Track Country office pending Advances.

o Perform Country office monthly Bank reconciliation.

o Participate to CARE Audit

QUALIFICATIONS:

•  Possess experience and education in Project: You must have a bachelor’s degree in financial service, Business admin, or other related discipline experience. A master’s in finance will be a plus and bringing with you at least 3 years of experience as a Finance Analyst or similar experiences and a thorough knowledge of finance practices. eHsKrRF C0zk15
•  Have communication and reporting skills needed to deliver and conduct both oral and written training sessions for small, medium, and large-sized groups. Be able to tell the story and know when it’s applicable to convert data to conversation.
•  Be a problem solver and critical thinker. You must be able to clearly identify and define the different levels of problem-solving and resolution. Think holistically with a vision and use your analytics and reporting skills ,
•  Be a leader with influence. Demonstrated leadership, coaching, and negotiation skills with internal and external partners with the ability to be a team player.
•  Know your systems . Proficiency in Microsoft Office including Excel and Word and good skills at using M&E Tools and software applications (PeopleSoft experience will be preferred).

Competencies.

•  Integrity and Accountability
•  Commitment
•  Diversity and Respect

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

APPLY

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2.) Procurement Manager

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND:

CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

The Procurement Manager will be responsible for overseeing all aspects of the procurement function, from planning and sourcing to contract management and supplier relations. This role requires a dynamic and experienced professional with a proven track record in procurement and supply chain management.

•  Develop and implement procurement strategies that align with organizational goals.
•  Collaborate with program managers and other stakeholders to understand procurement needs and requirements.
•  Conduct market analysis to identify potential suppliers and ensure a diverse and competitive supplier base.
•  Negotiate contracts, terms, and conditions with suppliers to secure favorable agreements.
•  Maintain strong relationships with key suppliers and monitor their performance.
•  Oversee the entire procurement process, from requisition to delivery, ensuring compliance with CARE policies and donor regulations.
•  Develop and implement standard operating procedures for the procurement function.
•  Conduct regular reviews of procurement processes and identify areas for improvement.
•  Draft, review, and manage contracts and agreements with suppliers.
•  Ensure compliance with contractual terms and conditions.
•  Monitor and manage contract performance and take appropriate actions as needed. eHsKs7m C0zk15
•  Collaborate with finance and program teams to align procurement activities with budgetary constraints.
•  Implement cost-saving initiatives and strategies without compromising quality.
•  Ensure compliance with CARE policies, local regulations, and donor requirements.
•  Identify and mitigate procurement-related risks.

QUALIFICATIONS:

•  Bachelor’s degree in supply chain management, Business Administration, or a related field. Master’s degree or professional qualification is an advantage.
•  Minimum of 5 years of experience in procurement and supply chain management, with at least 2 years in a managerial role.
•  In-depth knowledge of procurement best practices, regulations, and market trends.
•  Strong negotiation and contract management skills.
•  Excellent communication and interpersonal skills.
•  Ability to work effectively in a multicultural environment.
•  Proficiency in procurement software and Microsoft Office applications.
•  Demonstrated commitment to PSHEA (Prevention of Sexual Exploitation, Harassment, and Abuse).
•  Demonstrated commitment to principles of Diversity, Equity, Belonging and Inclusion (DEBI).

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

APPLY

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3.) Accounting Manager

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND:

CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

The Accounting Manager will be responsible for overseeing all financial aspects of CARE Sierra Leone’s operations, ensuring compliance with internal policies, donor regulations, and statutory requirements. This role requires a highly skilled and detail-oriented finance professional who can provide strategic financial guidance and contribute to the organization’s overall success.

•  Oversee day to day Country Office accounting operation.
•  Propose and implement approved financial strategies to ensure effective financial management.
•  Review Country Office Balance sheet account
•  Ensure Monthly and annual closure of Country Office Accounting operation in CARE system.
•  Support the Grant Manager managers to develop project budgets in line with donor requirements.
•  Monitor budget utilization and provide recommendations for corrective actions
•  Ensure adherence to CARE’s budgeting guidelines and donor regulations.
•  Manage and forecast cash flows to ensure availability of funds for program activities
•  Ensure That CARE vendor and partners payment are done on time.
•  Coordinate with banks and financial institutions to optimize cash management
•  Ensure compliance with CARE policies, local regulations, and donor requirements. eHsKuWf C0zk15
•  Provide support during internal and external audit and CARE financial statements audits.
•  Implement corrective actions based on audit findings.
•  Supervise and mentor Accounting staff, fostering a culture of excellence and continuous improvement.
•  Conduct regular training sessions to enhance the financial management skills of team members.
•  Work closely with program and other teams to track expenditures.

QUALIFICATIONS:

•  Bachelor’s degree in finance, Accounting, or a related field. Master’s degree or professional qualification (e.g., ACCA, CPA) is preferred.
•  Minimum of 5 years of progressive experience in financial management, with at least 2 years in a managerial role
•  In-depth knowledge of accounting principles, financial regulations, and donor requirements.
•  Strong analytical and problem-solving skills
•  Excellent communication and interpersonal skills.
•  Ability to work effectively in a multicultural environment.
•  Proficiency in financial management software and Microsoft Office applications.
•  Demonstrated commitment to PSHEA (Prevention of Sexual Exploitation, Harassment, and Abuse).
•  Demonstrated commitment to principles of Diversity, Equity, Belonging and Inclusion (DEBI).

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

APPLY

Apply now Job no: 497053 Work type: Regular Full-Time Location: Sierra Leone – Port Loko Categories: Technical/Clinical/Quality Improvement/Training

ICAP at Columbia University, a global health leader within the Columbia University Mailman School of Public Health in New York City, seeks highly qualified candidates to serve as Teaching Garden Coordinator– Sierra Leone. The incumbent will be responsible to upkeep and maintain the school garden and provide learning activities in the garden and classroom that support the regular school curriculum and standards to maximize education potential. S/He will also coordinate community access to the garden, its resources, and special events or activities associated with the garden.

ICAP seeks highly qualified and experienced candidates to fill the Teaching Coordinator Position by February 2024. The successful candidate will hold a Diploma in Agriculture or environmental science and a minimum of at least 2-3 years of facilitation or teaching experience with children aged 2-10 and demonstrate an ability to work with diverse populations, including youth and adults.

For more details about this job please click here: JD for Teaching Garden Coordinator-Jan 2024.doc

The position is contingent upon availability of grant funding. Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.”

Advertised: 16 Jan 2024 Greenwich Standard Time

Applications close: 29 Jan 2024 Greenwich Standard Time

APPLY

Requisition ID: req47534

Job Title: Monitoring and Evaluation Manager

Sector: Monitoring & Evaluation

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Sierra Leone

Work Arrangement: In-person

Job Description

BACKGROUND Present in Sierra Leone since 1999, IRC supports Sierra Leonean institutions – government, civil society, community-based organizations, and private sector – to provide improved social services, decrease youth unemployment and mitigate gender-based violence. The IRC does this through programs and partnerships designed to improve the lives of women, youth, and children by implementing Health, Education, and Women and Girls’ Protection and Empowerment (WGPE) programming. Job Summary The Monitoring and Evaluation (M&E) Manager is responsible for technical supervision of and support to the establishment and maintenance of the routine project monitoring system. This will include data management (focusing on database design, quality, aggregation & data presentation at the overall level and across locations), facilitating routine data collection, analysis & action planning, assisting in evaluation & assessment, and promoting Project Knowledge management. She/he will report directly to the WGPE Coordinator and will have technical guidance from the Country M&E Coordinator. She/he will directly supervise the IRC M & E Officers. The position will support strong M&E practices across two projects. For the first, IRC in partnership with UNICEF Sierra Leone will be implementing a whole-school approach project to support the achievement of ending School-Related Gender-Based Violence in Sierra Leone in Kono and Kenema district. For the second, IRC as part of a consortium will be implementing a World Bank-funded project to mobilize communities and support out-of-school-children in Kono district.

Specific Responsibilities Program/Project Design and learning: With support from the M&E Coordinator, work with the Project Team and support staff to implement the Program’s M&E framework in line with IRC Monitoring for Action (MfA) standards, and ensure: (i) adherence to the matrix of indicators, (ii) roles and responsibilities of Project and support staff are mapped, (iii) ethical data collection, storage, sharing and securing of data are adhered to, (iv) documentation of data quality audits, (vi) analysis and harvesting of lessons learned from the project; and (vii) responsiveness to project clients’ feedback Support the M&E Coordinator to develop, pilot, and validate tailored project implementation monitoring tools, monitor the quality of implementation, check Project records for accuracy, provide support where necessary, and share data with project managers. With support from the M&E Coordinator as well as any other tools as required by the Project, establish, and maintain a project-level information management system; and collect project field-level information required by IRC, donors, and/or stakeholders.

Monitoring Track progress against project result framework, including targets, monitoring work plans, and project internal reporting schedules, and clarify what level of information is needed and where with key responsibilities assigned. Update the Project M&E plan timely and provide feedback to Project staff on the status and quality of implementation. Assist with monthly and/or quarterly performance indicator analysis, including generation of reports/dashboards and presentations to team members to (i) make evidence-informed decisions; (2) identify issues requiring further attention, document and share challenges with project managers; (3) define the necessary actions and strategy to address challenges and assign responsibility and deadlines. Support in the compilation and analysis of programme data at the field level and contribute into subsequent reporting through monthly MEL reports, flagging updates, successes, and issues from the MEL tracking tools. Provide technical assistance to project team members on the information management system, proper data collection, and record keeping; and provide consistent, supportive supervision to strengthen staff performance as necessary to meet monitoring objectives. Conduct regular data verification exercises to ensure reporting and collection of quality data. Periodically lead in the presentation of M&E data trends during reflective practice forums and data review meetings at the field office/ project level and gather lessons from project implementation processes. Follow up with project teams on project quality improvement action plans. Ensure action points are followed up and relevant measures taken and incorporated into programming; verify entered data for completeness, correctness, and consistency and follow up on any data quality issues.

Reviews / Evaluation & Learning Under the technical leadership of the M&E Coordinator and with the support of the technical focal points, assist with the design, planning and implementation of on-time execution of projects major monitoring and evaluation events including field data supervision during baseline survey, mid-term evaluation, final evaluation as needed. Coordinate the sharing of learning related to MEL practices across field offices, encouraging consideration of results both between and within sectorial teams, and providing support when internal/external reviews, evaluations, and lessons learned exercises should be employed. Organize learning meetings, events, and workshops for project team to document lessons learnt, good practices and areas of improvement. Support the implementation of processes to review the quality of existing project data, information collection methods and the suitability of the existing data for the provision of sound baseline information. Maintain a tracking spreadsheet for M&E activities and events – baselines, assessments, reviews, evaluations – tracking trends and recommendations, progressing their implementation where appropriate.

Qualifications

JOB REQUIREMENTS University degree in social science, humanities, or other related degree; Computer Science/IT/or any sector or sub-sector related field; M&E Course Minimum five (5) years of M&E experience in humanitarian and development sectors, preferably in education, protection, or GBV programming Demonstrated experience of web-based & mobile data entry & management (ex: CommCare, ODK, Kobo, PowerB, etc.I) Strong data collection, analysis, and report writing skills required. Knowledge, skills and experience in participatory methods experience in use of data to inform decision-making, planning, and performance monitoring. Ability to work independently, under pressure and to adhere to set deadlines. Proven technical skills in monitoring and evaluation, including demonstrated experience in developing M&E plans. Excellent training and mentoring skills with ability to work as part of a team and to foster team spirit with groups of diverse backgrounds. Proven ability to establish & maintain databases with a strong data interpretation skill, report writing and presentation skills. Experience in designing, conducting, analyzing & writing-up assessments & surveys. Excellent computer literacy (especially Excel), MS-Word, MS-Access; and generally, thorough knowledge of MS Office Suite.

APPLY

Peace Corps is recruiting to fill the following positions:

1.) Request for House Rental
2.) Quality Assurance Specialist

 

See job details and how to apply below.

1.) Request for House Rental

34 Old Railway Line, Signal Hill

Freetown, Sierra Leone

Telephone 232.78.200.900

Peace Corps Sierra Leone is soliciting interest by interested parties by 1200 Noon, Tuesday 16th January, 2024.  We are seeking interest from landlords for 2 fully furnished Residences with appliances for the purpose of lease for up-to 5 years, subject to annual renewal option periods. It could be an apartment or house on its own (flat or duplex) within a compound (for residential purpose) to be rented within the areas of Wilberforce, Congo Cross, Spur loop, Spur Road and Wilkinson Road and Hill Station.

Residence 1:

• Minimum 5-6 Bedrooms including Master Bedroom
• Minimum 2,650 square footage – or – 225 square meters.
• Convenient space to be utilized for home office.
• Has one kitchen
• Has one dining room.
• At least should have one living room.
• Garage or driveway for secure parking of a minimum 1 vehicle
• Secure fenced-in premises with a security post
• Good land topography and road access
• Laundry area
• Complete electrical wiring for National Grid and Generator with Automatic Change Over facilities
• Fully Functioning Generator plus generator house with grill gate
• Guma Water or alternative source of supply for utility purpose

Residence 2:

• Minimum 3-4 Bedrooms including Master Bedroom

• Minimum 2,263 square footage – or – 210 square meters.
• Convenient space to be utilized for home office.
• Has one kitchen
• Has one dining room.
• At least should have one living room.
• Garage or driveway for secure parking of a minimum 1 vehicle
• Secure fenced-in premises with a security post
• Good land topography and road access
• Laundry area
• Complete electrical wiring for National Grid and Generator with Automatic Change Over facilities
• Fully Functioning Generator plus generator house with grill gate
• Guma Water or alternative source of supply for utility purpose

Kindly confirm by sending in your interest via email to SL-DMO@PeaceCorps.gov

Or physically dropping off a letter of intent at the Peace Corp Office 34 Old Railway Line, Signal Hill By 1200 noon Tuesday 16th January 2024.

Interested Parties should include the following: –

• Proprietor’s full name
• Address
• Phone Contact #
• Bank Name
• Account number
• BBAN ( 18 digits )
• City Council Registration
• Confirmation that property is connected EDSA and GUMA Valley Water Company or have an alternative water source.
• Yearly Rental amount
• When would property be available

Submissions will be evaluated and Peace Corps will contact interested parties to schedule walk-throughs, and additional information.

Many thanks for your interest!

---

2.) Quality Assurance Specialist

SCOPE OF WORK

(Recruitment, PSC Duties, and Performance Reviews)

 

Organization	US Government – Peace Corps Sierra Leone
PSC Position Title	Quality Assurance Specialist
Reports To	Country Director
Supervises	N/A
Annual Base Salary	Range 188,548 – 292,249 SLE plus benefits
Contract Type	Full-Time, 40 Hours per Week
Duty Location	Freetown, Sierra Leone

 

• Minimum Requirements:

At a minimum, the successful candidate’s CV must demonstrate the following:

• Education/Certification: B.S., B.A. or higher degree
• Years of Experience: A minimum of 5 years of experience required, 5 or more years is desirable, with records in management, audit, compliance, project management or Volunteer management.
• Strong background in data standardization, process facilitation and management (organizational development, tracking tasks and processes and ensuring accurate documentation)
• Professional oral and written English proficiency required and Krio oral capabilities.
• Advanced computer proficiency in MS Office: Windows, Excel, Word.
• Experience working with database management software.
• Demonstrated intercultural competence, diversity, equity, inclusion, and accessibility related skills and experience.
• Strong written and oral communication skills
• Detail-oriented and organizational skills

 

Preferred Qualifications:

• Demonstrated ability to synthetize, interpret, and apply regulations.
• Versatility: ability to take initiative to resolve problems
• Demonstrated ability to work effectively in a multi-cultural team.
• Experience effectively coordinating complex processes across multiple business units.
• Experience in planning and delivering training.
• Ability to pass a background check and maintain a security clearance.

 

• Background

The mission of Peace Corps worldwide is to promote peace and friendship. Peace Corps was invited to Sierra Leone in 1962, since then hundreds of Peace Corps Volunteers have worked in the fields of Education, Health, Agriculture community development etc. The work of Peace Corps Contractor does not limit itself to the role: active support of the Peace Corps mission is paramount to the job because contractors are representatives of Peace Corps in Sierra Leone.

Peace Corps’ mission is to promote Peace and friendship by fulfilling three goals:

• To help the people of interested countries in meeting their need for trained men and women.
• To help promote a better understanding of Americans on the part of the peoples served.
• To help promote a better understanding of other peoples on the part of Americans.

 

Currently, Peace Corps Sierra Leone staffs about 40 people who support Volunteers operating in the education and health sectors.

 

• Objective of the Position

The Quality Assurance Specialist (QAS) will champion a culture of quality assurance (QA), continuous quality process improvement, and system simplification at Post. A key goal of quality assurance is to optimize systems and processes and make it easier to accomplish Post priorities while ensuring compliance with Agency policies. To advance the quality assurance agenda, the QAS will take the lead on integrating a QA approach into relevant Post activities, serve as Records Liaison/Records Management point of contact, and train up and support staff in QA related areas. The QAS will play a supportive role in the coordination of site management and site history documentation, ensuring that clear guidance and systems are in place to assist Post staff in adhering to high quality and complete site management planning, execution, and documentation. The QAS will be responsible for the oversight of VIDA (Volunteer Information Database Application) at Post, providing trainings to Post staff on topics including site management and the latest VIDA updates. The QAS will also be responsible for tracking deadlines and the completion status of all mandatory trainings for all Post staff, in addition to directly providing trainings when necessary. Similarly, the QAS will support Post through preparations for Office of Inspector General (OIG) audits and evaluations, along with presenting recurring findings to assist Post in proactively addressing common issues. The QAS will track OIG and Regional Peace Corps Safety and Security Officer (PCSSO) recommendations, and support staff to bring timely closure to any outstanding recommendations. The QAS will be a key resource in providing quality assurance and process simplification input to Post and the Agency

 

•  Reference Materials 

The Personal Services Contractor (PSC) must frequently refer to the Peace Corps Manual and associated referenced documents (Manual Section 270; Safety and Security Instructions (SSI) 401, 410, 415, 420, and 430; Medical Technical Guidelines (TG) 204, 385, 110) and other guidance published on the Peace Corps Intranet, as well as the Peace Corps/Sierra Leone Staff Handbook, Post Site Management Manual, and the Peace Corps/Sierra Leone Volunteer Service Handbook (VSH) in the course of performing their duties and responsibilities.  The PSC must also refer to US Government-wide and Peace Corps-specific laws, regulations, rules, policies, procedures, and guidance.

 

• Tasks & Deliverables

Continuous Quality Improvement Process:

Post champion for adopting a quality assurance and compliance culture.

• Designs and oversees a yearly compliance calendar for reoccurring tasks and deadlines at Post.
• Works with office/department heads to identify reoccurring tasks, training, Post policies, or periodic reviews and reports that are mandated by agency policy/procedure and are required to be tracked. Adds key deadlines to the compliance calendar, to assist all departments with compliance.
• Distributes compliance calendar or task reminders periodically to assist managers and staff in proactively meeting compliance related deadlines.
• Provides status updates to Country Director (CD) and supervisors on completed and outstanding tasks.
• Integrates a QA approach into relevant Post activities. (e.g., administration of annual performance improvement or compliance tools, such as the Administrative Management Control Survey (AMCS)).
• Reflects on current practices, identifies potential risks and areas for improvement, and works with relevant parties to document and implement.
• Works with Post leadership and Post Equity Council to identify opportunities for the integration of equity/ICDEIA into core business practices across operational units.
• Serves as the Records Management POC (Records Liaison) for Post.
• Coordinates distribution, completion, and return of annual File Plan to the Records Management Office.
• Advises Post on records management questions and issues.
• Collaborates with Senior Staff to ensure required documents are appropriately stored at the Post (e.g., MOUs, other agreements etc.), and monitors to ensure expiration timeframes are known and tracked.
• Coordinates with Regional Quality Assurance Experts, PCSSOs, and Regional Security Advisors (RSAs), where applicable.
• Coordinates with Office of the Chief Compliance Officer (OCCO) in informing and adopting compliance best practices.
• Other quality assurance related duties as assigned.

 

1. Site Management (including Site History Files):

Post champion for adopting a quality assurance approach for site management and promoting compliance with site management documentation.

• Serves as resource and technical expert on site management process and procedures and supports the Director of Programming and Training (DPT) (and other Post staff as applicable) in meeting site management requirements.
• In collaboration with DPT and other responsible staff, is responsible for training and mentoring staff in adhering to site management requirements.
• Under the DPT’s leadership, helps coordinate Post planning meetings regarding site ID and site visits to ensure all requirements from Site Management Guidance, including key Manual Sections, Safety and Security Instructions (SSIs), and Medical Technical Guidelines (TGs) are accounted for in the planning and implementation stages of site management (e.g.: Manual Section (MS) 270 – Volunteer/Trainee Safety and Security, SSI 401 Site History Files, SSI 410 Housing Standards and Inspection, etc.).

• Monitors compliance with required site management documentation in VIDA; advises staff on status and required actions.
• Supports DPT to ensure Post’s site management manual is aligned with current Regional Site Management Guidance.
• Coordinates with programming staff, Peace Corps Medical Officers (PCMOs), and Safety and Security Manager (SSM) to ensure that site selection materials are fully completed and approved by the relevant parties with any appropriate programming, safety, security, or health related considerations properly documented in VIDA.
• Conducts ongoing and routine quality checks on site management documentation (e.g., Housing Information, Community Information, Volunteer Request Form, Site Contact Form information) in VIDA to ensure alignment with policy and approval process and site history files.
• Provides supervisor and Post staff with periodic updates on site management and history file compliance, highlighting missing documents and/or data points for follow-up.
• Assists with occasional data entry as directed by supervisor to ensure compliance.

 

• VIDA Point of Contact (POC):

Responsible for oversight of VIDA at Post, ensuring VIDA is used by all relevant staff throughout the Site Management, Volunteer Management, and Emergency Action Plan (EAP) Event Management processes.

• Serves as the principal Point of Contact for VIDA and liaises with the Office of the Chief Information Officer (OCIO)/HQ VIDA Product Manager for relevant VIDA updates and troubleshooting of the VIDA system at Post.
• Serves as Post VIDA administrator with special permissions to edit data.
• In consultation with VIDA Product Manager at OCIO/HQ, trains relevant staff on VIDA capabilities and on-going enhancements.
• Works with responsible staff to conduct ongoing review of Volunteer and site data within VIDA, ensuring that information is accurate and complete as outlined in agency guidance. The QAS should not be the originator of data.
• Conducts ongoing and routine quality checks on key Volunteer information (e.g., phone numbers, e-mails, GPS coordinates, site visit information) to ensure alignment with policy.
• Ensures Post’s naming convention are defined for VIDA, such as site names and site geographic areas, and across all platforms (e.g. SIMS).
• Works with appropriate staff to ensure there is documentation in VIDA of:  a) adverse safety, security, health, or programmatic concerns for sites that result in Peace Corps not placing a Volunteer, or b) other incidents or events that raise concerns for Volunteer safety and well-being.
• Works with SSM to ensure that EAP events are properly documented.

 

1. Tracking Mandatory Staff Trainings 

• Tracks status of all mandatory staff training in collaboration with Senior Leadership.
• Provides periodic updates to supervisors on staff compliance with mandatory training.
• Coordinate with administrative staff to ensure that all staff (inc. part time, short term, and intermittent) are appropriately enrolled in mandatory training (e.g., staff are entered into a personnel tracking system).
• When staff are unable to complete on-line training, ensure that staff complete and appropriately record (e.g., in Learning Space) off-line training; may also facilitate off-line training sessions for staff.

 

• OIG/PCSSO Recommendation Support and Follow-Up

• Tracks Office of Inspector General (OIG) and Regional Peace Corps Safety and Security Officer (PCSSO) recommendations for Post, along with other formal recommendations from other offices if appropriate.
• Provides periodic (monthly/quarterly) reports to CD, SSM, and other relevant Post staff on status of open recommendations.
• Supports Post leadership, as appropriate, to track work on addressing open OIG/PCSSO recommendations. Coordinates with other parties outside of Post as necessary, under direction of CD.
• Assists Post with organizing, collecting, and submitting documentation to support closure of OIG/PCSSO recommendations, as appropriate.
• Coordinates with Region, and as appropriate Office of Safety and Security (OSS) and OCCO, to discuss challenges related to addressing OIG/PCSSO recommendations, and to share best practices.
• Periodically presents OIG recurring recommendations to Post staff.
• Facilitates process improvement solutions to proactively address recurring recommendations, as appropriate.
• Supports Post preparations for OIG evaluations and audits.
• Supports Post during OIG visits, as appropriate.

 

• Supports and Verifies Safety and Security Policy Implementation:

Provides administrative support and verification that adequate systems are functioning to support V/T safety and security in accordance with MS 270. This includes, but is not limited to:

• Supports Safety and Security Manager in establishing and monitoring post’s system to collect information for the Volunteer Information Database (VIDA), updates the information as needed and controls for accuracy.
• Collaborates with programming staff to develop and monitor a system for site history data.
• Participates in the annual completion of the Administrative Management Control Survey (AMCS) and shares results with PCSSO.
• Collaborates with programming staff to develop site selection criteria, protocols, and a system to ensure that all Volunteer sites have been properly evaluated and documented.
• Ensures that a system is in place to monitor Volunteer/Trainee (V/T) whereabouts.
• Ensures that an emergency communication system is in place that allows V/Ts and staff to communicate in a timely and effective manner in cases of emergency.
• In cooperation with other Safety and Security Manager and other staff, regularly updates and monitors safety and security data in VIDA (i.e., emergency contact information, Emergency Action Plan (EAP) events, etc.)
• In collaboration with the SSM, ensure critical PCSSO and/or RSO recommendations are adequately addressed within the timeframe/deadlines outlined.
• Ensures security clearances for permanent and temporary PSCs are maintained and uploaded.

 

• Additional Responsibilities:

 

• Understands and complies with Peace Corps safety and security policies and procedures.
• Understands and complies with Peace Corps code of ethics, privacy, and confidentiality policies.
• Files all documents produced by the position in accordance with the Peace Corps Records Management policies.
• To the extent Contractor is allowed to operate a US government owned, leased, or rented vehicle (GOV) to perform their job duties, the Contractor must always operate that vehicle safely and only operate it for official business purposes as defined in 31 USC 1334. Contractors are encouraged to refrain from texting or from engaging in any behavior that distracts attention from driving safely at any time. Except in an emergency, Contractor shall not text message (i) when driving a GOV; (ii) when driving a privately-owned vehicle (POV) while on official government business; or (iii) while using electronic equipment supplied by the government while driving any vehicle (even during off-duty hours).
• Performs other assignments or duties as assigned.

 

• COVID-19 and Other Flexibilities: 

 

• If there is a time at post, due to the COVID-19 pandemic or for any other reason, when there are limited or no Peace Corps Trainees and/or Volunteers (jointly referred to as “Volunteers”) at Peace Corps/Sierra Leone, the PSC may be temporarily assigned during that period, as determined by the Peace Corps Country Director, to carry out additional duties and responsibilities in furtherance of the goals of the Peace Corps in order to enhance the ability of Peace Corps Volunteers to perform functions under the Peace Corps Act, including facilitating a safe environment in order for the successful return or increase of Volunteers.

 

• This temporary assignment may require the PSC to provide services and/or support beyond what is listed in their current Statement of Work (SOW).  The services and/or support may take many forms, examples of which may include but are not limited to, training, providing administrative, technical, medical, and/or operational assistance, building on host country programs, etc.  This temporary assignment also may require the PSC to provide these services and/or support to individuals/organizations other than those listed in their current SOW such as host country government, partner organization(s), community member(s), staff, and/or contractors.

Work Requirements and Guidelines 

• Interact effectively and appropriately with cultural differences and similarities by demonstrating cultural humility and self-awareness of one’s own cultural programming, effectively navigating intercultural situations, practicing perspective taking by seeking to understand the values, beliefs, attitudes, and worldviews of others.
• Engage with differences and similarities in a way that effectively and appropriately contributes to a culture of access and belonging by demonstrating awareness of systemic inequities and one’s own social identities and perspectives, seeking to understand others’ and one’s own experiences with dominant and marginalized identities, building relationships with a range of people from a variety of dominant and marginalized identities and navigating opportunities to foster equity and inclusion using a culturally effective and appropriate approach.

 

Other Duties 

• Other duties as assigned
• Standard Roles and Responsibilities

• OMH: 

• Occasional Money Handler may be requested to courier cash and /or purchase orders to various vendors who furnish supplies and/or services to PST/IST training site, or other locations as directed by the Contracting Officer. The PSC may also be requested to courier cash to PC trainees or volunteers. The PSC will not be functioning as a procurement or disbursing official but will only be acting as an intermediary between the Contracting or Disbursing Officer and the recipient. In the case of dealing with vendors, the PSC will not exercise any procurement discretion concerning the supplies or services to be purchased or the cost limits of these purchases; these will be determined by the Contracting Officer.

 

•  S&S: 

• Other Programming Staff – Addresses Volunteer safety and security by adhering to Peace Corps site development policies and procedures. Identifies and immediately communicates Volunteer safety and security concerns and issues to the Safety and Security Manager (SSM) and the Country Director (CD). Assists Program Managers to ensure that prospective sites meet established programmatic and safety/security criteria (e.g., safe housing, a clearly defined assignment with an organization that shows real interest in working with a Volunteer, etc.). Reviews and references site history files when evaluating potential sites and incorporates appropriate safety and security-related information into site history files. Monitors Volunteer compliance with Peace Corps policies, especially related to safety and security. Participates in the design and implementation of the Emergency Action Plan (EAP). Acts as duty officer, as needed. Knowledgeable and supportive of Peace Corps safety and security policies and procedures, including the timely reporting of suspicious incidents, persons, or articles.
• When serving as Back-Up SSM, completes duties outlined in Safety and Security Instruction 111 (per Safety and Security Instruction 110).

 

• IGF:

May be designated as a receiving officer if assigned by the Country Director and with the approval of the Regional Director. Responsibilities as a receiving officer include accurate review of goods or services, their accompanying invoices, and the purchase order/contract to ensure that the specifications, quality, amounts, price, timeliness, etc. of the goods are consistent with the terms and conditions of the contract/purchase order after successful completion of the requisite training to perform receiving duties. (See MS 511, the Personal Property Management Handbook and OFMH 19)

• May be designated limited supervisory responsibilities if assigned by the Country Director and with the approval of the Regional Director.
  • Offering regular feedback: Holds private annual and mid-year meetings with unit heads and report findings.
  • Scheduling regular 1×1 meetings: Invites direct reports to regular (weekly, monthly etc.) private 1×1 meetings wherein you offer both constructive and positive feedback.
  • Assisting in resolving issues: Uses tools (e.g. coaching, open door, modeling) to promote direct report success
  • Providing reports and activity updates to your supervisor: Shares timely updates with your supervisor about projects, personnel, issues etc.
  • Working with other supervisors to resolve conflicts between departments: Meets with other supervisors to solve problems together as needed.

 

• Temporary Assignments:

• Given that as a result of the COVID-19 pandemic there will be a lengthy period where there are likely to be limited or no Peace Corps Trainees and/or Volunteers (jointly referred to as “Volunteers”) at Peace Corps/[Country], the PSC may be temporarily assigned during the COVID-19 pandemic, as determined by the Peace Corps Director, to carry out additional duties and responsibilities in furtherance of the goals of the Peace Corps in order to enhance the ability of Peace Corps Volunteers to perform functions under the Peace Corps Act, including facilitating a safe environment in order for the successful return of Volunteers.

 

This temporary assignment may require the PSC to provide services and/or support beyond what is listed in their current Statement of Work (SOW).  The services and/or support may take many forms, examples of which may include but are not limited to, training, providing administrative, technical, medical, and/or operational assistance, building on host country programs, etc.  This temporary assignment also may require the PSC to provide these services and/or support to individuals/organizations other than those listed in their current SOW such as host country government, partner organization(s), community member(s), staff, and/or contractors.”

 

• Logistics & Level of Effort & Duty Station

Duty station is the office in Freetown. May be required to work in another town during training (typically taking place over 11 weeks in the summer, subject to revisions as needed). May also be required to travel up country as needed, including on short notice.  Performs duties during a 40 hour work week. Events may require occasional work in the evenings and on weekends and holidays. May carry a duty phone.

 

• Application Requirements

In order to be selected for this position, the applicant must be a Sierra Leone Citizen with residency, and must not have been employed in intelligence-related activities.

All applications must be submitted before the date and time documented below and must include the following supporting documentation:

• Typed letter of interest
• CV that clearly documents how you meet each of the above required qualifications
• At least three traceable professional references and contact information
• Copies of all certificates related to the qualifications needed for this position
• A legalized photocopy of the ID card and proof of legal residence
• The subject line of the typed letter of interest must indicate the PSC Position Title of the job you are applying to be considered for review.

 

Submit your application by email to: SL-PCJobs@peacecorps.gov or by hand to: HR Specialist, Peace Corps/Sierra Leone, 34 Old Railway Line, Signal Hill, Freetown, Sierra Leone on or before 5:00PM January 19th, 2024.

All experience, skills and qualifications will be verified. Applicants with high potential will be scheduled for an interview at the Peace Corps office in Freetown.  Employment is contingent on a favorable security background and medical check.

Please include “Ref: Quality Assurance Specialist” on the envelope submission and or in the subject line for on-line application

ATTACHMENT

Peace Corps Sierra Leone APPLICATION CHECKLIST

 

All applicants wishing to apply for any Peace Corps job are required to provide the following information below and submit with your application package.

Name of Applicant: ___________________________________________________________

Position you are applying for: ______________________________________________________

 

Details                                                                 YES        NO

1. Have you ever served in the Peace Corps as a Trainee or Volunteer (Including Response or Virtual)? ☐           ☐

 

If so, please specify______________________________________________________

 

1. Have you ever been employed as a Peace Corps staff member (US Direct Hire (USDH), ☐            ☐

Personal Service Contractor (PSC), Foreign Service National (FSN)?

If so, please specify______________________________________________________

1. If your answer to any of the questions above is yes, please provide the following information below.

 

• Position location: ________________________________________________________

 

• Position type: ___________________________________________________________

 

• Title: __________________________________________________________________

 

• Start date: ______________________________________________________________

 

• End date: ______________________________________________________________

 

___________________________________                                                 __________________

1. Signature of Applicant