Catholic Relief Services is recruiting to fill the following positions:

1.) Receptionist
2.) Administrative Assistant

See job details and how to apply below.

1.) Receptionist

CRS JOB ADVERT – INTERNAL/EXTERNAL

CRS is recruiting for 1 Position:  Receptionist 

If you are interested and your profile matches the requirements, please read the below job descriptions, and follow the instructions to submit your application package. 




About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

As a receptionist, you will help coordinate and ensure risk mitigation through established security processes in managing the reception with high-quality programs serving the poor and vulnerable. Your knowledge and experience will allow you to ensure compliance with CRS and donor regulations as you apply the principles of stewardship, integrity, transparency, and accountability.

Job Title: Receptionist 

Department: MGD/FFE Project Unit 

Reports To:        Administrative Officer

Country: CRS-Sierra Leone. 

Duty Location: CRS Field Office – Kabala

Roles and Key Responsibilities:

• Serve visitors by greeting, welcoming, and directing them appropriately.
• Notifies agency personnel of visitor’s arrival.
• Maintains security and communication system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Coordinate with security to maintain the following procedures, monitoring logbook, and issuing visitor badges.
• Keep a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Perform any other tasks assigned

Basic Qualifications:

• Certificate in Business Administration or related field. West African Senior Secondary School Examination certification with three credits.
• Minimum of 2 years work experience in a similar position, preferably in an international organization.
• Additional education may substitute for some experience.
• Knowledge and experience with various public donors’ regulations.
• Proficient in MS Office Package (Excel, Word, Access etc.).

Required Languages – English, Krio and any other local language spoken by indigenes in the area of operation.

Travel – 25% percentage of required travel, if applicable.

Key Working Relationships:

Internal: Administrative Officer/ Operations Manager, Senior Program manager and all CRS Staff

External: Vendors, Partners, Visitors, Beneficiaries etc.

Knowledge, Skills and Abilities: 

• Proven leadership and ability to build and motivate diverse and talented teams
• Proven experience in building and maintaining institutional linkages
• Ability to work to meet deadlines in multiple tasking environments
• Excellent organization, planning and analytical skills; detail oriented
• Excellent communication and interpersonal skills, with demonstrated strength in relationship management

Preferred Qualifications:

• Verbal Communication
• Listening
• Professionalism
• Customer Focus
• Organizational oriented
• Informing Others
• Handles Pressure
• Supply Management

Agency-wide Competencies (for all CRS Staff) 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to safeguarding-related topics. 

WOMEN ARE STRONGLY ENCOURAGED TO APPLY.  CRS IS AN EQUAL OPPORTUNITY EMPLOYER

To apply for this position please send up-to-date CV and a supporting letter, copies of relevant certificates to SL_HR@crs.org. Please note that only short-listed candidates will be contacted.

Also send a copy of your application package to the desk Officers, Ministry of Employment and Social Security, New England and Extension Offices in Applicants’ Locations 

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Closing Date for the receipt of application packages is 20th October 2022.

2.) Administrative Assistant

CRS JOB ADVERT – INTERNAL/EXTERNAL

CRS is recruiting for 1 Position:  Administrative Assistant

If you are interested and your profile matches the requirements, please read the below job descriptions, and follow the instructions to submit your application package. 

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Title: Administrative Assistant

Department: Operations_ Administrative

Reports To:        Administrative Officer 

Country: CRS-Sierra Leone.

Duty Location: CRS Freetown, with 5% travel when applicable

Job Summary:

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities:

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, visas, etc.).
• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors’ welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.

Basic Qualifications

• High School diploma required. Professional diploma/Certificate or courses in Administration preferred.
• Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
• Additional education may substitute for some experience.

Required Languages – English

Travel – include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 5 %.

Knowledge, Skills and Abilities  

• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications

• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.
• Supervisory Responsibilities (if none, state none)

• Key Working Relationships: 
• Internal
• External 

Agency-wide Competencies (for all CRS Staff) 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to safeguarding-related topics. 

WOMEN ARE STRONGLY ENCOURAGED TO APPLY.  CRS IS AN EQUAL OPPORTUNITY EMPLOYER

To apply for this position please send up-to-date CV and a supporting letter, copies of relevant certificates to SL_HR@crs.org. Please note that only short-listed candidates will be contacted.

Also send a copy of your application package to the desk Officers, Ministry of Employment and Social Security, New England and Extension Offices in Applicants’ Locations 

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Closing Date for the receipt of application packages is 20th October 2022.