🇸🇱 Job Vacancies @ Concern Worldwide – 2 Positions

Concern Worldwide is recruiting to fill the following positions:

1.) Administrative Manager
2.) Safeguarding Manager

See job details and how to apply below.

1.) Administrative Manager

Concern Worldwide is a nongovernmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern Worldwide integrated programming approach aims to tackle all dimensions of poverty, focusing on the overlapping areas of health, education and livelihoods while maintaining our response to emergencies. Concern fully integrates equality in all its work, with emphasis on a gender transformative approach. Concern Worldwide has been operational in Sierra Leone since 1996. . Concern currently operates in the Districts of Western Area Urban (Freetown), Western Area Rural, Tonkolili and Port Loko – as well as remotely in Kambia, Koinadugu, Falaba, Bombali and Karene.

On  this note, Concern would like to invite well experienced and professional applicants for the under mentioned role:

01.  Job TitleAdministrative ManagerReports to:Operations DirectorDirect reports:Housekeepers, Admin assistant, Security Guards and GroundsmanLiaises with:Programme and Systems Staff in all locationsJob Location:FreetownContract Details:Fixed termJob Purpose:The Administrative Manager is responsible for managing and coordinating the office administration to ensure organizational effectiveness and efficiency.   S/he manages the property of the office and compound, the filing system and the e-signature process. The position holder manages internal and external communication including liaising with local authorities, and fulfilling legal requirements such as registration. S/he will be responsible for overall management of accommodation and travel arrangements of visitors. S/he ensures administration operations are carried out efficiently and activities follow Concern’s established procedures and standards. The job holder will be required to assist the HR & Admin officers in field locations on Admin related issues to ensure conformity to procedures and standards across the country offices.

Main duties & 

Responsibilities:

Job Responsibility #1 Office administration Management 

To oversee the provision of administrative support for programmes and Freetown office by;

• Ensuring that visitors, staff from other field locations and service providers receive the best reception services and that their needs are swiftly attended to.
• Ensuring that all programme office, systems office and team houses utility bills, subscriptions and rent are paid on time and the tenancy agreement conditions are being observed by both Concern and the Land Lords. Where you identify deviations advice the SD immediately for action.
• Ensure the safety of all Concern property including fire safety, availability of first aid and general safety management.
• Continuous improvement of the organizational image through ensuring proper office lay out and outlook by maintaining the office environment clean, well-organized and attractive to provide staff the comfort to perform their duties uninterrupted.
• Ensuring that other Administrative Services are provided in a timely and reliable fashion. This includes travel arrangements, conference/ workshop/meeting arrangements, accommodation for staff from other programmes and other official visitors, legal documentations for international personnel and visitors.
• Ensuring that housing of a suitable standard is provided for all international staff and that all rental properties are safe, secure and well managed. This will involve identifying suitable rental properties, supporting the process of negotiating and reviewing rental agreements.
• To ensure timely transfer of mails between Freetown & Magburaka offices through the pouch system.
• To ensure timely implementation of the e-signature process where signing is required across multiple offices for timely procurement needs.
• Place procurement requests for office equipment and supplies on timely basis and at right quantities.

Job Responsibility #2 Asset and inventory Management 

• Ensure all Concern property and equipment (air conditioners, copiers, fire extinguishers, electric appliances, etc.) are safeguarded and maintained appropriately through regular service contracts, as appropriate.
• Negotiate, prepare and monitor the equipment maintenance contracts as well as the contracts with all service providers;
• Plan and initiate regular servicing for fire extinguishers, air conditioners etc;
• Advice the OD on terms and conditions of contracts relating to maintenance of equipment to ensure that payments are made as agreed.
• Maintain and continuously update as necessary, a full office and team houses inventory.
• Ensure regular and at least one physical count annually of the Inventory and produce the report.
• Advise management on disposal of inventory items.
• Consolidate quarterly the Office inventory of assets, office and project equipment, and other assets.
• Approve movement of inventory items within the office in collaboration with the Operations Director.

Job Responsibility #3 Internal and External communication and Liaison 

• Maintain good working relations with the local public administration and service providers and ensure Concern’s credibility is maintained at all times.
•  Communicate and liaise with Programs and System on issues pertaining to Admin.
• Support administrative positions in Area Offices through matrix line management, including provision of capacity building and technical support related to the administrative function.

Job Responsibility #4 Health, safety and Security Management 

• Ensuring Concern’s and legislative health and safety standards are complied with.
• Ensure general Compound security as per guidance and the Security Management Plan.
• As office security focal point undertake duties outlined in the Security Management Plan, including awareness raising amongst the team, risk identification, ensuring that all incidents are reported as well as induction of new team members.
• Ensure security operational guidelines are well maintained by all Security Guards within the office premises.
• Maintain an ID card and screening system for visitors to the office.
• Ensure adequate security for all Concern assets

Job Responsibility #5 Staff Management. 

• Assist in the recruitment of admin, domestic & security staff, offer appropriate induction and thereafter provide daily management as Concern’s standard procedures.
• Manage and supervise Admin Assistant, Security Guards and Domestic staff including setting goals and objectives against set targets (Performance Development Reviews).
• Provide coaching and mentoring to Admin Assistant, Security Guards and Domestic staff.
• Properly organize & coordinate annual leave for domestic and security staff.

Job Responsibility #6 Legal and Administrative issues. 

• Liaise with Government agencies, local authorities, external organizations and INGOs on relevant legal and administrative issues relating to Concern’s operations in Sierra Leone, including maintaining an up to date tracking of documentation. This documentation includes, but is not limited to:

• Registration
• Tax clearances
• Accreditation renewal and regulatory requirements
• Necessary expatriate paper work
• Accommodation leases and services contracts
• Health and safety standards
• Ensuring that all Concern offices and houses are compliant in health & safety and have the required fire certificates in place
• You will perform other duties as may be directed by line manager from time to time

Others:

• Be aware of, understand and comply with all of Concern’s policies and procedures (P4, finance, logistics, HR, security management etc.).
• Contribute to ongoing security management and planning as necessary.
• Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one).
• Undertake other related duties as may reasonably be assigned by the Country Director or the line manager.

Person specification:

Essential

• Degree in Business Administration or related field

Desirable

• 3yrs of relevant experience in a similar role working in an NGO environment
• Ability to work well under pressure and in response to changing needs
• Excellent interpersonal and communication skills, training skills and writing skills

• Leadership skills, personnel and team management including mediation and conflict resolution Good observation skills;
• Enthusiastic, energetic and motivated;
• Ability to influence others;
• Ability to work as part of a team for shared results and learning;
• Strong spoken skills in Temne and Krio;
• Valid motorbike license and ability to ride (desirable);

Emergency responseConcern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Sierra Leone Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organizationHIV & AIDS

Concern Sierra Leone is committed to respond to HIV & AIDS and to a supportive working environment for those infected or affected.  Each staff member is required to contribute to achieving this commitment by:

• Raising awareness and being updated on HIV & AIDS issues.
• Protecting him/herself and colleagues.

Sharing information with colleagues and avoiding stigma and discrimination.

Gender Equality

Concern Worldwide in Sierra Leone recognizes that the establishment of equality of opportunity between men and women is fundamental to both the achievement of fairness and to poverty elimination.

Therefore, each staff member of Concern is expected to be sensitive to equality issues in their relationships with colleagues and in their work and to participate in implementation of gender mainstreaming plans, both at the workplace and in programmes.

Safeguarding at Concern: Code of Conduct and its Associated Policies 

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.  

HOW TO APPLY

Interested candidates should apply with:

• An application letter clearly justifying how you meet the selection criteria
• Recent Curriculum Vitae including names and full contact addresses of three (3) referees, one of whom must be their current or most recent employer.  
• Candidates must state the position of each referee and his/her relationship to the candidate.
• A copy of a valid labour card must be attached to ALL applications (written or electronic)
• Police Clearance will be required from the successful candidate

Applications should be sent either through email or by hard copy to the following addresses.

You can send through email to [email protected] OR deliver in Hard copy to the below locations

                                           HR Department, Concern Worldwide, 20 Old Railway Line – Signal Hill, Freetown

                                           HR Department, Concern Worldwide, 2B Shamel Street, Magburaka, Tonkolili.

HR Department, 24 Upper Kamara Lane, Back of EDSA Substation, Port Loko 

Please mark your application as per the references stated in position above

(by email please put the reference in the SUBJECT heading).

Closing date for receipt of applications for the above vacancy is 17.00 on Wednesday 18th April 2024

Only short listed candidates will be contacted.

PLEASE NOTE THAT A COPY OF THE APPLICATION LETTER (written or typed) MUST BE SENT TO THE NGO DESK OFFICER, MINISTRY OF LABOUR & SOCIAL, NEW ENGLAND OR EMAILED TO Email: [email protected] 

2.) Safeguarding Manager

Concern Worldwide is a nongovernmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern Worldwide integrated programming approach aims to tackle all dimensions of poverty, focusing on the overlapping areas of health, education and livelihoods while maintaining our response to emergencies. Concern fully integrates equality in all its work, with emphasis on a gender transformative approach. Concern Worldwide has been operational in Sierra Leone since 1996. . Concern currently operates in the Districts of Western Area Urban (Freetown), Western Area Rural, Tonkolili and Port Loko – as well as remotely in Kambia, Koinadugu, Falaba, Bombali and Karene.

Concern Worldwide, along with its Consortium partners has bid for a funding opportunity from FCDO – Saving Lives (Phase III) as part of an NGO consortium. The Saving Lives programme seeks to support the Government of Sierra Leone (GoSL) to save women’s and children’s lives by improving the quality, availability and accessibility of reproductive, maternal, newborn, child and adolescent health services. This will be achieved by increasing the utilization of quality RMNCAH services through a multifaceted approach that seeks to strengthen quality, expand access, and build the demand for RMNCAH services in Sierra Leone. The programme duration is November 2023 – October 2029.

On  this note, Concern would like to invite well experienced and professional applicants for the under mentioned roles:

01.  Job TitleSafeguarding ManagerProjectSaving Lives Phase 3Reports to:Consortium MEAL ManagerDirect reports:NillLiaises with:CRM supervisor, Consortium Director, Concern HR Coordinator, All members of the consortium, Protection and Safeguarding UnitJob Location:Freetown Sierra Leone with frequent visits to consortium members’ offices and programme areas.Contract Details:Fixed termJob Purpose:

The Safeguarding manager will be the focal point for coordinating the implementation of Concerns safeguarding policies and procedures within the Saving Lives consortium. He/she will be responsible for promoting good practice and helping the Concern and our partners reach the highest safeguarding standards by our staff, volunteers, related personnel, program participants, visitors, researchers, suppliers and contractors, as well as for the communities where we work.

He /She will also be responsible for development and implementation of agreed safeguarding activities, initiatives and training with regard to the Saving Lives phase 3 programme.

The safeguarding Manager will support partner to link users of the Consortium CRM line to appropriate identified services when appropriate and will (with support) lead on capacity building and advocacy efforts.

The Safeguarding manager will be the first point of contact for the management of safeguarding incidents in relation to the Saving Lives programme with the support of the Consortium Director, Country Director and Directorate of Protection and Safeguarding in Dublin.

Main duties & 

Responsibilities:

Reports and investigation

• Maintain up to date and accurate database of all reported incidents registers, documents and assesses all adult and asset safeguarding in line with Concerns policies and maintaining confidentiality.
• Assist consortium members to consult and engage with all relevant stakeholders during the program inception in order to ensure support, high-level commitment, sustainability, and community trust and ownership especially with regards to CRM.
• Liaises with the Protection and Safeguarding directorate for support in terms of;
  • Coordinate with Concern internal audit and investigations unit and investigating officers as needed following any report.
  • Support Consortium coordination unit and consortium leadership board in planning and reporting on investigations.
• Update and maintain service directory for operational districts to improve referral for survivor care.

Training and capacity building

• Assist in organizing and facilitation of child safeguarding induction for newly recruited project staff, volunteers, beneficiaries, stakeholders and partners.
• Compile partners’ activity documents, analyze partners risk assessment result and support on identified gap.
• Conduct initial and refresher training for consortium partners.
• Periodically review all consortium partners, to ensure clearly defines policies on safeguarding including; Code of Conduct,  Child Safeguarding Policy and Anti trafficking in persons policy are in place and in use.
• Ensure all consortium staff and partners, clearly understand key concepts in relation to and safeguarding;
  • Understanding of safeguarding and protection key definitions.
  • Understanding of safeguarding risk and how this can be mitigated.
  • Clear understanding of Organizational and in country reporting pathways and processes.
• Support consortium partners to assess their internal safeguarding policies and procedures and document clear suggested areas for strengthening implementation or capacity.
• Ensure ongoing compliance with consortium safeguarding policies and procedures throughout the course of the programme.
• Ensure there is a clear assessment and understanding of programme participant and consortium partner needs and perceptions of risk.
• Support risk reduction within the consortium through risk assessment, design of mitigation plans and effective implementation.
• Regularly review the risk register and implementation including through regular visits to program areas.

Program implementation

• Lead on the consortiums preparation to respond programme;
• Assessment of risk within government health service delivery in operational areas.
• Lead on the updated mapping of response and support services in collaboration with consortium partners, district MoH and Ministry of Gender and children’s affairs.
• Assessment of training and capacity building needs within Health facilities and district health management teams paying particular attention to survivor centred approaches.
• In collaboration with Hired consultant, FCDO, Consortium director and Government of Sierra Leone develop a standardized learning pathway and training needs analysis, training programme, and plan to train trainers.
• Document and present to MoH policy recommendations for consideration in the development of a National Health care Safeguarding policy.
• In collaboration with the consortium director and Protection and safeguarding directorate recommend prioritized interventions to increase immediate patient safety as well as long term capacity strengthening to produce improved practice and patient safety.
• Compile and develop monthly safeguarding report including; training data/activity, coordination with partners and collaboration/ coordination with Government.
• Provide technical guidance on safeguarding to partners, volunteers, Concern staff and other key stakeholders including consultants.
• Conduct supervision and monitoring visits to project sites as required.
• Maintain clear records of number of staff, partners, volunteers, contractors, vendors, consultants and other parties trained in safeguarding.

Person specification:

Essential: 

• University degree (or equivalent evidenced experience) in Human Resources Management, Management, Social work, Social sciences, Law, Psychology, Organizational psychology, or related Master’s degree in one of the above fields preferable
• 4+ years of experience of safeguarding, working with children, young people and/or adults who are vulnerable.
• Clear understanding of local safeguarding networks and support.

• Able to clearly articulate own and colleagues’ roles, responsibilities, and professional boundaries, including what constitutes both organizational and professional abuse. Is able to clearly explain how they would raise concerns about conduct of colleagues.
• In depth knowledge of Safeguarding, PSHEA and risk assessment.
• Uses safeguarding and local context knowledge, and understanding of what constitutes any signs of adult or child abuse, harm or neglect. Including the further recognition of local safeguarding priorities, for example, financial abuse, modern slavery, trafficking.
• Clear understanding of person centred approaches.
• Commitment to Concern’s core values and to promoting positive culture of safeguarding.
• Demonstrated excellent communication skills.
• Strong facilitation and presentation skills, including experience in the design and delivery of training programmes
• Ability to work collaboratively with a wide range of stakeholders and cultures.
• High degree of organisational ability, working well under pressure and to deadline.
• Excellent self-awareness and understanding of the need for self-care, personal strength and resources to face possible hostilities related to its tasks.

Emergency responseConcern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Sierra Leone Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organizationHIV & AIDS

Concern Sierra Leone is committed to respond to HIV & AIDS and to a supportive working environment for those infected or affected.  Each staff member is required to contribute to achieving this commitment by:

• Raising awareness and being updated on HIV & AIDS issues.
• Protecting him/herself and colleagues.

Sharing information with colleagues and avoiding stigma and discrimination.

Gender Equality

Concern Worldwide in Sierra Leone recognizes that the establishment of equality of opportunity between men and women is fundamental to both the achievement of fairness and to poverty elimination.

Therefore, each staff member of Concern is expected to be sensitive to equality issues in their relationships with colleagues and in their work and to participate in implementation of gender mainstreaming plans, both at the workplace and in programmes.

Safeguarding at Concern: Code of Conduct and its Associated Policies 

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.  

HOW TO APPLY

Interested candidates should apply with:

• An application letter clearly justifying how you meet the selection criteria
• Recent Curriculum Vitae including names and full contact addresses of three (3) referees, one of whom must be their current or most recent employer.  
• Candidates must state the position of each referee and his/her relationship to the candidate.
• A copy of a valid labour card must be attached to ALL applications (written or electronic)
• Police Clearance will be required from the successful candidate

Applications should be sent either through email or by hard copy to the following addresses.

You can send through email to [email protected] OR deliver in Hard copy to the below locations

                                           HR Department, Concern Worldwide, 20 Old Railway Line – Signal Hill, Freetown

                                           HR Department, Concern Worldwide, 2B Shamel Street, Magburaka, Tonkolili.

HR Department, 24 Upper Kamara Lane, Back of EDSA Substation, Port Loko 

Please mark your application as per the references stated in position above

(by email please put the reference in the SUBJECT heading).

Closing date for receipt of applications for the above vacancy is 17.00 on Wednesday 17th April 2024

Only short listed candidates will be contacted.

PLEASE NOTE THAT A COPY OF THE APPLICATION LETTER (written or typed) MUST BE SENT TO THE NGO DESK OFFICER, MINISTRY OF LABOUR & SOCIAL, NEW ENGLAND OR EMAILED TO Email: [email protected] 

“FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY