πΈπ± Job Vacancies @ Marie Stopes – 3 Positions
Marie Stopes is recruiting to fill the following positions:
1.) RM&E Officer
2.) Service Marketing and Communications Manager
3.) Transport Assistant (Driver)
Marie Stopes Sierra LeoneΒ
Marie Stopes InternationalΒ (MSI) is a global social business providing personalized, high quality, affordableΒ contraception and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries toΒ deliver our mission: children by choice, not chance.Β Marie Stopes Sierra LeoneΒ (MSSL) is a founding member of the MSIΒ Partnership, operating in Sierra Leone for 30 years and becoming the largest non-governmental provider of familyΒ planning (FP) and sexual & reproductive health (SRH) services in the country. MSSL delivers services in every district ofΒ Sierra Leone through its outreach, centres/clinics and social marketing channels.
See job details and how to apply below.
1.) RM&E Officer
The FunctionΒ
MSSL are commencing a period of geographic and programmatic expansion including an increase in static and outreachΒ service provision. The Monitoring & Evaluation Officer will have the responsibility for monitoring and evaluating SavingΒ Lives project, to ensure that high standards are maintained at all times. The M&E Officer will work closely with theΒ Outreach Channel Lead, Program Manager/Operations Director and all the regional staff and stakeholders to achieveΒ MSSL objectives. To achieve this, MSSL requires an innovative, result oriented individual who has a vision, wants theΒ challenge of launching and managing a new national level programme.
Key ResponsibilitiesΒ :
βͺΒ The monitoring and Evaluation Officer will assist the Project Manager /Operation Manager with coordination ofΒ M&E activities of the organization
βͺΒ Develop and maintain health information system that adequately takes into consideration the needs andΒ resources of the project
βͺΒ Develop, produce and apply instruments and methodology required to collect relevant data on input, outputs, outcomes and impact of health interventions in the project areas.
βͺΒ Assessing and reporting on capacities and performance of key Regional Coordinators, and Outreach teamΒ Leaders.
βͺΒ Maintain consistent standards for monitoring and reporting.
βͺΒ Collate and disseminate information in Marie Stopesβ project targets and indicators
βͺΒ Supporting the conduct of small scale surveys and other relevant studies
βͺΒ Preparing and updating monthly, quarterly, and annual monitoring and evaluation plans and reports.
βͺΒ Undertaking regular visits to the field to support the implementation of M&E strategies and identify whereΒ adaptation might be needed.
βͺΒ Support the supervision of quality and timeliness of implementation of Project activities of Marie Stopes
βͺΒ Undertake any other duties and functions directly related to the efficient execution of Maries Stopes programmes.
βͺΒ Produce monitoring and progress reports to Senior Management as required by donors
βͺΒ Represent MSSL and liaise with stakeholders at all levels
Experience (essential/desirable)Β
βͺΒ A degree in social sciences, medical statistics or in a field related to development
βͺΒ Experiences, working with projects in designing monitoring systems and planning for complement evaluations
βͺΒ Experience with Management of different sources of data and multiple indicators
βͺΒ Must have at least 5 years experience in ;
a) Analysis of quantitative and qualitative data report writing
b) Use of computer systems especially data base, excel spread sheet, access, power point and internet
βͺΒ Must be familiar with working in rural areas with focus on participatory process
βͺΒ Must be willing to undertake regular visit to the field and interact with different stakeholders.
βͺΒ Must have good communication and interactive skills
βͺΒ Must be able to demonstrate complementary and supportive attitude in the process of institutional strengthening
βͺΒ Good communicator, able to work and adapt in a fast-moving organization
Job Framework β RM&E OfficerΒ Personal attributesΒ
- Results driven.
- Motivated and energetic.
- Strong commitment to the goals and vision of MSI and MSSL.
- Strong supporter of the cause for contraception and a womanβs right to safe abortion. (Pro-choice.)Β β’Β Excellent interpersonal/communication skills.
- The highest levels of integrity, and a strong ethical sense.
- Self- managed and able to prioritize and work under pressure.
- Initiative, commitment, drive and perseverance
- Planning, organizational, negotiation and selling skills.
- Highly self-sufficient, entrepreneurial, innovative, inspirational and persuasive.
- Must be prepared to travel on short notice.
Job Framework β RM&E OfficerΒ MSI Behaviours and ValuesΒ
Team Member BehavioursΒ
Work as One MSIΒ
- You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-makingΒ across MSI, enabling us to maximize our ability to influence others
- You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
- You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,Β understanding and respect for all people and cultures.
Show courage, authenticity and integrityΒ
- You hold yourself accountable for the decisions you make and the behaviours you demonstrateΒ β’Β You are courageous in challenging others and taking appropriate managed risks.
Develop and growΒ
- You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them toΒ be even more effective
- You manage your career development including keeping your knowledge and skills up to date.
Deliver excellence, alwaysΒ
- You strive to consistently meet and exceed expectations, putting clients at the Centre of everything, and implementΒ smarter, more efficient ways of performing your role
- You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.
Leadership (For Leaders only)Β
- You inspire individuals and teams, through situational leadership, providing clear direction
- You seek and provide opportunities which motivate team members, helping to develop skills and potential whilstΒ strengthening our talent and succession pipeline
- You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and businessΒ and encourage this in your team
- You articulate a vision of the future which inspires and excites others.
MSI ValuesΒ
- Mission driven:Β With unwavering commitment, we exist to empower women and men to have children by choice notΒ chance
- Client centred:Β We are passionate about our clients and dedicate our efforts to delivering agreed objectives to theΒ highest possible quality
- Accountable:Β We are accountable for our actions and take responsibility for everything we do to ensure long termΒ sustainability and increased impact
- Courageous:Β We recruit and nurture talented, passionate and brave people who have the courage to pushΒ boundaries, make tough decisions and challenge others in line with our mission.
Send all updated CV and Application Letter to the Email Address Below:
2.) Service Marketing and Communications Manager
The FunctionΒ
The MSSL Integrated Marketing team is responsible for creating a unified and seamless experience for clients to interactΒ with the MSSL brand and services; blending all aspects of marketing communication including social marketing, serviceΒ marketing, advertising, sales promotion, direct marketing, call centres, social media and advocacy. The team ensures thatΒ all forms of communication and messaging are carefully linked together across all service delivery and marketingΒ channels.
The team ensures that MSSL is continually driving towards program sustainability and increased uptake of FP and SRHΒ services. MSSL uses social marketing to ensure that people have an option to buy high-quality, affordable contraceptiveΒ products in the private sector. It also provides an opportunity to offer information and referrals to our other services forΒ clients interested in switching to long-acting or permanent methods. Call centres will become increasing integral to allΒ MSSL channels and where applicable, may offer telemedicine for SRH services in addition to building awareness of theΒ full MSSL offer and helping to translate a client contact into a client service.
The team contributes to furthering MSIβs mission:Β Children by Choice not ChanceΒ by bringing modern businessΒ approaches to MSSLβs marketing strategy in order to move the organisation towards surplus generation, financialΒ sustainability, high productivity and growth by bringing FP methods closer to the client.
The RoleΒ
As a key member of the Middle Management Team (MMT) the Service Marketing Manager is responsible for businessΒ development in general which includes the brand and image of the organisation as well as all marketing, promotional andΒ advertising strategies and activities. Due to the nature of MSSLβs social business, low cost high impact marketingΒ strategies and plans are expected in order to maximize both short and long term goals at reasonable investment levels, toΒ increase the value of the organisation over time.
The Service Marketing Manager is responsible for the day-to-day support of marketing programs and campaignsΒ including, but not limited to, demand creation, partner and content marketing activity that drive national and regionalΒ awareness and demand for MSSL products and services. This position requires close integration with cross-functionalΒ teams and will manage external and internal resources to develop creative program tactics as required. The purpose ofΒ the Service Marketing Manager is to increase awareness and support for MSSLβs mission, including content and assetΒ creation, managing the brand, reviewing social media and online performance, performing projects as required to meetΒ donor requirements and supporting income generation. This is both a strategic planning and a hands-on implementationΒ role.
Key ResponsibilitiesΒ
Service level marketingΒ
- Work closely with the Director of Integrated Marketing to formulate effective marketing strategies to achieve MSSLβsΒ goals.
- Co-ordinate and lead target marketing, promotional campaigns including the planning of advertising, clinic basedΒ promotions, impact assessment, competitive analysis, consumer behaviour analysis.
Service Marketing ManagerΒ
Job FrameworkΒ
- Work with advertising firms/other vendors to develop and finalize all advertising and communications campaigns andΒ materials.
- Enhance brand visibility of MSSL services and products.
- Develop a marketing awareness internally and ensure a positive attitude as well as an awareness and involvementΒ with all team members about the organisation, its marketing initiatives, and the reasons for that.Β β’Β Develop low cost high impact marketing activities for the clinics channel to increase client numbers and income.Β β’Β Work closely with the RME team for evidence based decision making.
- Working closely with all project managers on the development of marketing activities and materials, to ensure impactΒ and the accurate communication of all company and project messages, and the subsequent service numbers to meetΒ donor requirements.
- Establish sufficient levels and quality of all the different types of marketing activities to maintain high visibility andΒ subsequent image building in the market.
- Ensure high quality branding of all MSSL centres, activities and materials, in line with donor requirementsΒ β’Β Develop and manage a database of IEC materials and productions within budget.
- In conjunction with procurement, liaise with suppliers on production of IEC materials, ensuring quality, timeliness andΒ cost-efficiency of products and services.
- Work with the Operations teams to provide appropriate visibility for MSSL projects and promotions.Β β’Β Design templates for brand materials used for external and internal use such as presentation slides, fundingΒ proposals, letterhead etc.
- Support the delivery of generic and branded mass marketing and communication at all levels.Β β’Β Build positive brand profile by generating content and media coverage and manage all external communications andΒ public engagement activities, ensuring strategic brand alignment and message consistency.
- Create a wide range of well-written and accurate print and electronic materials, including partner family stories, newsΒ releases, fact sheets, website and internet content.
- Oversee the creative design, production and use of all collateral marketing tools including annual reports, newsletters,Β brochures and videos and ensure synergy and efficiency amongst all materials.
- Undertake any other legitimate duties as assigned by management.
Strategy and developmentΒ
- Develop the marketing plan and lead the Integrated Marketing team in recommending initiatives to complement theΒ MSIβs global strategy and objectives, and see them through planning, budgeting and delivery.Β β’Β In collaboration with the Integrated Marketing Director, develop annual marketing plans and ensure the effectiveΒ delivery of each marketing plan for centres, outreach and community based demand creation, and social marketingΒ with a clear action plan for each delivery channel.
- With feedback and insights from key partners, evaluate key marketing needs to support all areas at MSSL. EvaluateΒ the level of success and achieve continuous improvement.
- Work across MSSL, as well as with external stakeholders, to ensure synergy in the delivery of SRHR communications.Β β’Β Ensure physical as well as service quality standards meet customer expectations and complete customer satisfaction.Β β’Β Manage and direct all MSSL brands. Ensure high brand awareness associated with quality and safety.Β β’Β Develop strategies to increase both income and client numbers and to improve the business and service mix.
Demand creationΒ
- Empower and train the Community Based Mobilisers (CBMs), supporting with a new community based mobilisationΒ strategy. Provide training and support in behaviour change and marketing.
- Support the operations team in the design and delivery of bespoke demand creation activities.Β β’Β Regular field visits to establish on the ground needs from CBMs and clients.
- In an evolving world of client needs, products and ways to communicate, explore/develop new routes and ways to generate demand and to deliver services.
- Work closely with the Call Centre Channel Lead to promote and improve the impact of MSSL social media platforms.Β β’Β Support the Advoacay & Policy Manager in the management of all media campaigns and communications to ensureΒ correct and consistent messages are communicated.
- Develop, maintain and strengthen relations with other agencies working in the region in the SRH field.Β β’Β Support the delivery of promotional events across the organisation.
- Ensure the presence and maintenance of quality signposting throughout the country.
- Identify and visit various establishments to promote MSSL.
- Monitor and improve the MSSL brand ensuring consistency at the field level.
Business development / external relationsΒ
- Support negotiations for potential partnerships.
Service Marketing ManagerΒ
Job FrameworkΒ
- Collaborate with other NGOs and professional / private health providers to link their activities to MSSLβs programs,Β where appropriate.
- Represent MSSL at external meetings, commercial events and environments.
- Stay up to date on relevant developments within the industry through networks, contacts, conferences and meetings.Β β’Β Identify opportunities for corporate/business partnerships that will contribute to MSSLβs mission and goals.Β β’Β Content marketing, including writing case studies from our users and white papers using our data.
Leadership and capacity buildingΒ
- Proactively work with the Call Centre Channel Lead to critically assess opportunities to improve income, reduce cost,Β maintain excellent quality and increase client flow.
- Coach, develop, mentor and supervise CBMs to influence them to take positive action and accountability for theirΒ work. Provide opportunities for professional development and career progression.
- Support all trainings rolled out to the CBM team.
- Ensure the timely payment of monthly stipends to the CBMs.
Experience (essential/desirable)Β
- Management experience in marketing / corporate communication in the West African context (essential).
- Β Demonstrable experience in communications and marketing or public relations (essential).
- Β Understanding of the latest communications and marketing trends, such as social media and how to optimize designΒ for those platforms (essential).
- Outstanding oral and written communication skills with excellent interpersonal, presentation and negotiation skills (essential).
- Ability to complete multiple projects concurrently while balancing competing priorities; ability to meet deadlinesΒ (essential).
- Proficiency in computer software such as Microsoft Word, Excel, PowerPoint and Outlook (essential).
- Β Project management experience and skills, including the ability to work to tight, competing deadlines (essential).
- Β Excellent writing skills, including the ability to inspire and persuade, communicate clearly and concisely, and formulateΒ messages in an engaging way (essential).
- Strong analytical skills and excellent attention to detail (essential).
- Excellent interpersonal, communication and presentation skills, including the presence to deal effectively with diverseΒ constituencies including key leadership and staff in the field (essential).
- Good knowledge and experience in community mobilization or commercial marketing in West Africa (essential).
- Β Fluency in English and Krio (essential).
Qualifications (essential/desirable)Β :
- University Degree in Marketing and communications or business administration majoring in marketing (essential).Β Personal attributes
- Results driven.
- Motivated and energetic.
- Strong commitment to the goals and vision of MSI and MSSL.
- Strong supporter of the cause for contraception and a womanβs right to safe abortion. (Pro-choice.)
- Excellent interpersonal/communication skills.
- The highest levels of integrity, and a strong ethical sense.
- Self- managed and able to prioritize and work under pressure.
- Initiative, commitment, drive and perseverance
- Planning, organizational, negotiation and selling skills.
- Highly self-sufficient, entrepreneurial, innovative, inspirational and persuasive.
- Must be prepared to travel on short notice.
Service Marketing ManagerΒ
Job FrameworkΒ
MSI Behaviours and ValuesΒ
Team Member BehavioursΒ
Work as One MSIΒ
- You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-makingΒ across MSI, enabling us to maximize our ability to influence others
- You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
- You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,Β understanding and respect for all people and cultures.
Show courage, authenticity and integrityΒ
- You hold yourself accountable for the decisions you make and the behaviours you demonstrateΒ β’Β You are courageous in challenging others and taking appropriate managed risks.
Develop and growΒ
- You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them toΒ be even more effective
- You manage your career development including keeping your knowledge and skills up to date.
Deliver excellence, alwaysΒ
- You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implementΒ smarter, more efficient ways of performing your role
- You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.
Leadership (For Leaders only)Β
- You inspire individuals and teams, through situational leadership, providing clear direction
- You seek and provide opportunities which motivate team members, helping to develop skills and potential whilstΒ strengthening our talent and succession pipeline
- You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and businessΒ and encourage this in your team
- You articulate a vision of the future which inspires and excites others.
MSI ValuesΒ
- Mission driven:Β With unwavering commitment, we exist to empower women and men to have children by choice notΒ chance
- Client centred:Β We are passionate about our clients and dedicate our efforts to delivering agreed objectives to theΒ highest possible quality
- Accountable:Β We are accountable for our actions and take responsibility for everything we do to ensure long termΒ sustainability and increased impact
- Courageous:Β We recruit and nurture talented, passionate and brave people who have the courage to pushΒ boundaries, make tough decisions and challenge others in line with our mission.
Send all updated CV and Application Letter to the Email Address Below:
3.) Transport Assistant (Driver)
Job Frame Work β Transport Assistant (Driver)Β Job FrameworkΒ
Job titleΒ Transport Assistant (Driver )Β Reporting toΒ Fleet Officer (Chief Driver)Β LocationΒ VariousΒ No. direct reportsΒ β
Marie Stopes Sierra LeoneΒ
Marie Stopes InternationalΒ (MSI) is a global social business providing personalized, high quality, affordable contraceptionΒ and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries to deliver our mission:Β children by choice, not chance.Β Marie Stopes Sierra LeoneΒ (MSSL) is a founding member of the MSI Partnership, operatingΒ in Sierra Leone for 30 years and becoming the largest non-governmental provider of family planning (FP) and sexual &
reproductive health (SRH) services in the country. MSSL delivers services in every district of Sierra Leone through its outreach,Β centres/clinics and social marketing channels.
The RoleΒ
The responsibility of the Transport Assistant (Driver) is to ensure that team members and guests of MSSL arrive at theirΒ destinations safely and on time. Transport Assistant (Driver) s must ensure that proper controls are applied in the managementΒ of MSSL vehicles so as to safeguard passengers, the general public, MSSL assets and ensure that there is a smooth flow ofΒ operations. The scope of the Transport Assistant (Driver) responsibility involves the management of the assigned vehicle,Β supporting the outreach team in their daily operations and travelling at short notice with overnight stays.
Key ResponsibilitiesΒ
Fleet managementΒ
- Ensure that your assigned vehicle is regularly serviced and maintained according to the specified service intervals.
- Ensure that rules and regulations on vehicle management as outlined in the fleet toolkit are followed at all times.
- Prepare monthly fuel report and tracking sheet for the vehicle assigned to you and forwarded to the Chief Driver.
- Ensure efficient MSSL vehicle management.
- Ensure there is zero stock-out of fuel in the vehicle that you are assigned to.
- Ensure that you are smart and tidy in appearance and pay adequate attention to personal hygiene.
- Β Report all vehicle accidents immediately and fill in accident report forms as necessary.
- Carry out daily inspections thoroughly and keep the vehicle assigned to you clean at all times.
- Β Ensure that all vehicle movement is daily authorized and accurately complete the log book clearly to avoid mistakes.
- Assist the team in the sensitization of clients as a strong supporter and champion of family planning.
- Β Monitor and control all fuel consumed in both vehicles and the office generators.
- Maintain an up-to-date vehicle maintenance schedule.
- Assist the outreach team in receiving and supplying family planning commodities.
- Assist the outreach team in recording client information into the MSSL CLIC database using a laptop computer.
- Β Ensure adequate and current insurance covers for all MSSL vehicles and other related machinery.
- Compliance with MSI and Government of Sierra Leone standards and procedures.
Health, safety and security :
- Abide by speed limits and road traffic regulations at all times.
- Ensure that passengers observe all regulations on board MSSL vehicles, e.g. wearing of seat belts while the vehicle is inΒ motion, liability waivers for third party passengers and other safety precautions.
- Ensure that all the vehicles have got proper ventilation to up keep the health of the passengers and Transport AssistantΒ (Driver)s.
- Carry out other duties that may reasonably be assigned by the Senior Outreach Nurse/Regional Operations Manager/ChiefΒ Transport Assistant (Driver )/Logistics Manager.
MSSL HAS A ZERO TOLERANCE POLICY TO FRAUD AND BRIBERY.
Job Frame Work β Transport Assistant (Driver)
Qualification and qualities requiredΒ
- BECE level education (desirable).
- Good oral and written communication skills (essential).
- Computer skills (essential).
- Fluent in spoken Krio and English (essential).
- Excellent customer service skills (essential).
- Knowledge of basic car mechanics (essential).
- Previous Transport Assistant (Driver ) experience with an International NGO (highly desirable).
Personal attributesΒ
- Results driven. Motivated and energetic.
- Strong commitment to the goals and vision of MSI and MSSL.
- Strong supporter of the cause for contraception and a womanβs right to safe abortion. (Pro-choice.)
- Managing time well and helping others to do so too.
- Passion for service excellence and improving quality.
- Strong leadership and management skills; able to effectively build capacity.
- Β Excellent interpersonal/communication skill.
- The highest levels of integrity, and a strong ethical sense.
- Self- managed and able to priorities and work under pressure.
- Willingness to learn and develop.
- Willingness to rotate location and willingness to travel at short notice.
Job Frame Work β Transport Assistant (Driver)Β MSI Behaviours and ValuesΒ
Team Member BehavioursΒ
Work as One MSIΒ
- You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-makingΒ across MSI, enabling us to maximize our ability to influence others.
- You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
- You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness,Β understanding and respect for all people and cultures.
Show courage, authenticity and integrityΒ
- You hold yourself accountable for the decisions you make and the behaviours you demonstrate.Β β’Β You are courageous in challenging others and taking appropriate managed risks.
Develop and growΒ
- You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them toΒ be even more effective.
- You manage your career development including keeping your knowledge and skills up to date.Β Deliver excellence, alwaysΒ
- You strive to consistently meet and exceed expectations, putting clients at the Centre of everything, and implementΒ smarter, more efficient ways of performing your role.
- You build and maintain effective long-term working relationships with all stakeholders, and are a true MSIΒ ambassador.
Leadership (For Leaders only)Β
- You inspire individuals and teams, through situational leadership, providing clear direction.
- You seek and provide opportunities which motivate team members, helping to develop skills and potential whilstΒ strengthening our talent and succession pipeline.
- You are aware of emerging developments in our sector, demonstrating strategic insight about our clients andΒ business and encourage this in your team.
- You articulate a vision of the future which inspires and excites others.
MSI ValuesΒ
- Mission driven:Β With unwavering commitment, we exist to empower women and men to have children by choice notΒ chance.
- Client centred:Β We are passionate about our clients and dedicate our efforts to delivering agreed objectives to theΒ highest possible quality.
- Accountable:Β We are accountable for our actions and take responsibility for everything we do to ensure long termΒ sustainability and increased impact.
- Courageous:Β We recruit and nurture talented, passionate and brave people who have the courage to pushΒ boundaries, make tough decisions and challenge others in line with our mission.
Send all updated CV and Application Letter to the Email Address Below: