🇸🇱 Job Vacancy @ Action Against Hunger – Senior ICT Officer & Energy Focal Point

ABOUT US

International Non-governmental organization, Action Against Hunger has been working to fight undernutrition and support communities affected by crisis across the globe for almost 40 years and across nearly 50 countries. Action Against Hunger established its presence in both Liberia and Sierra Leone in 1991 during the Civil War and since then has been operational in the two countries by implementing various humanitarian and development programs related to health, nutrition, food security/livelihoods and advocacy geared towards the reduction of the prevalence rates of under-nutrition in both countries. Since January 2018, the two countries have been clustered and now operating under a single management structure. The coordination office is based in Freetown, Sierra Leone overseeing the operations in Bonthe and Moyamba.

Action Against Hunger is recruiting a suitably qualified Sierra Leonean as a Senior ICT Officer & Energy Focal Point to manage the operation of the mission with regard to the use of information technologies (computers, internet and telecommunications) while respecting ACF standards and procedures and the security rules in force

KEY ROLES AND RESPONSIBILITIES :

• Manage the mission’s computer fleet
  • Ensure compliance with ICT standards on workstations (Kit Log);
  • Ensure compliance with the operating rules of the antivirus, its update on the workstations, its monitoring;
  • Configure the backups on the workstations and ensure that they are carried out in compliance with the standards and the backup policy;
  • Ensure the maintenance of computers and check daily / monthly that preventive and corrective maintenance tasks have been carried out;
  • Manage equipment assignments and all related documents;
  • Monitor the repair and movement of equipment;
  • Anticipate and identify needs in connection with his/her manager, participate in the development of budgets and place orders;
  • Report to the hierarchy any problem related to the management of equipment;
• Ensure the follow-up of any external service providers (maintenance and repair services, etc.).

• Manage the ICT Infrastructure
• Install and maintain the local networks of the mission according to the standards (kitlog);
• Check that network equipment is working properly;
• Supervise the data backup system (backup policy);
• Ensure the capitalization of the technical documentation of the network, the internet connection in order to obtain a detailed mapping;
• Carry out regular field visits.

• Ensure continuous telecommunication means (internet, radio, satellite and premises)
• Ensure the functioning and monitoring of the means of communication on the mission;
• Carry out regular tests on the use of these means;
• Ensure the follow-up of local telecommunications providers (Internet, fixed and mobile telephony, etc.) and the rationalization of associated costs;
• Ensure the technological watch in terms of internet connection and means of telecommunications.

• Ensure user support & trainings
• Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals;
• Provide users with training on equipment and applications;
• Respond to daily technical support requests;
• Participate in the capitalization of data and procedures related to the use of computer and network resources and ensure their dissemination;
• Troubleshoot common user issues;
• Provide software support to users for information and email sharing;
• Report the problems encountered and the solutions provided to the manager and team members;
• Ensure the identification of training needs, the development of training materials and their organization.
• Treat all users in a respectful and fair manner, in accordance with ACF’s code of conduct and policies (gender, safeguarding, etc.).

• Produce reports, analysis and improvements 
• Carry out a monthly inventory and update the equipment list;
• Make an ICT activity report on a monthly basis and send it to his/her managers;
• Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards;
• Organize any donations / recycling in compliance with the standards at the end of the contract.

• Supervise the ICT team
  • Ensure regular points with report;
  • Organize recruitment and integration into the team;
  • Train and provide technical support to team members;
  • Develop and monitor individual action plans;
  • Manage schedules, organization and coordinate the distribution of work;
• Ensure the evaluations of the team members.

ENERGY FOCAL POINT (30% OF THE JD):

The Senior ICT officer  is responsible for:

• Ensure a continuous and secure power supply to ACF facilities (Infrastructures and programs)
• Lead the energy assessment of new ACF facility ensuring safety and security of ACF staff,

• • Control and ensure that ACF buildings comply with the energy standard (diagnostics & recommendations);
• To do or supervise the realization of the electrical safety diagnosis at least one time per year on all ACFbuilding (office / GH)
• Control and validation of the electrical material (with the help of the energy referent)
• Ensuring that the commissioning report is shared, review and validated by the energy referent from HQ before final payment.

• Define the energy needs and the means of production

• Define and improve energy requirements and production means; (realisation of the generator sizing, solar sizing)
• Audit of the future buildings in security and production means;;
• Define the budgetary needs in order to support the logistics teams in the choice of their production means solutions;
• Support to the logistic teams in the evaluation of the recycling capacities of electrical equipment;

• Manage / Support the preventive and curative maintenance of the mission’s electrical equipment (excluding energy sources)
• Supervise all electrical maintenance work at the GH, Coordination and Field base providing photos for the attention of the energy referent.

• Support the log teams in carrying out maintenance;
• Checking the presence of spare parts for maintenance ;
• Regular monitoring of production sources;
• Manage / Support the preventive and curative maintenance of the mission’s electrical equipment (excluding energy sources)

• Train users in energy activities: 
• Ensure the training of guards in procedures, planning and proper use of equipment;
• Display the start/stop procedures of the equipment (generator, …);
• Ensure the training relative to energy sufficiency and display information relative to it

• Report all energy concerns (supply or safety) to the Energy referent from HQ 

• Gender Action
• Help ensure all aspects of Action Against Hunger activities adhere to program quality standards and policies (accountability and mainstreaming) in a coherent and integrated manner.
• Ensure that gender considerations are made in the design and implementations work
• Help ensure all aspects of Action Against Hunger activities adhere to program quality standards and policies (accountability and mainstreaming) in a coherent and integrated manner.

QUALIFICATIONS

• Diploma/Certificate or degree in Information and communication technology, or other ICT  related sciences
• Good knowledge of the Windows operating environment (Windows operating systems) and Microsoft Office (suits)
• Good knowledge of ICT equipment and repairing technical ICT problems
• Good knowledge of networks and wireless technologies.
• Good knowledge of system and network security.

REQUIRED SKILLS

• Good communication skills
• Good Organisational skills
• Adaptability
• Pedagogical approach
• Rigour at work
• Good level of spoken and written English
• Flexibility and patience
• Excellent planning, communication and analytical skills
• Willingness and ability to travel to remote project areas
• Good training capacities.
• Autonomy and proactivity.
• Able to work under pressure and to meet tight deadlines

WORK CONDITIONS

STARTING DATE: July 2023

MONTHLY BASIC SALARY: 4,554.77 to 4,919.15 based on profile.

HOUSING AND TRANSPORT ALLOWANCE: 15% of basic salary each

DURATION OF CONTRACT: Twelve (12) Months, with possible  extension

LOCATION: Freetown – with travels to Bonthe, Moyamba, and other field areas

HOW TO APPLY:

Send Motivation Letter, CV saved in your name – for example (Joe Blue CV) for your CV, and (Joe Blue Motivation Letter) for your motivation letter, with names of three (3) referees by EMAIL, under the Subject  “ Senior ICT Officer and Energy Focal Point”  to

[email protected]

Deadline for the receipt of applications is Thursday, 29th June 2023. 

Due to the urgency of this position, applications may be sorted on a rolling basis.

Only short-listed candidates will be contacted for a written test and oral interview.

Please state the position applied for on the subject line of your email.

Action Against Hunger is an equal opportunity employer.