Job Vacancy at Plan International – Sponsorship Processing Officer (Sierra Leone)
Plan International is an independent non-profit development and humanitarian organization that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 75 years, and are now active in more than 70 countries.
Grade: C1
Location: Moyamba
Department: Sponsorship
Reports to: Sponsorship Coordinator
SUMMARY OF THE POSITION
To support the development of new sponsorship product and process quality sponsor communications, data and files transactions in ChildData.
DIMENSIONS OF ROLE
- Supports the identification, development and implementation of new sponsorship products
- Provide support in the implementation of sponsorship requirements as per the sponsorship manual and other local policies and procedures
- In the absence of the Sponsorship Coordinator should take up sponsorship coordination duties at PIIA level
- Should work with minimum supervision and direction.
ACCOUNTABILITIES
- Prepares and dispatches “to do lists” for volunteers and updates on the 25th of each months
- Receives, reviews and conducts quality check (100%) on SCI/SCU questionnaires received from Volunteer
- Receives, reviews and conducts quality checks on SC/SF photos, process in CD-PET and input into Child Data (CD).
- Receives from NOs/CO, SC gifts and letters, reviews (100%) quality checks and logs them into CD and dispatches to field
- Receives and conducts quality check (100%) on all responses of SC gifts and letters submitted by Volunteers and processes in CD.
- Groups SC responses per NO, records and package for mailing to CO.
- Reviews SCCDRs submitted for the attention of the Programme Implementation and Influencing Area Manager (PIIAM)
- Enters primary data of all replacements, and creates folders for new SCIs.
- Keeps a clear record of all SC folders at the PIIA and inform the Programme Implementation and Influencing Area Manager of any irregularities with copy to the Sponsorship Support Manager.
- Assists the PIIAM in the facilitation and identifying eligible children and volunteers for the sponsorship program in the PIIA.
- Assists in the preparation of annual sponsorship operational plan for the PIIA.
- Assists the PIIA in preparing the production of Program Area Overviews (PAOs), Program Area Updates (PAUs) and Graduation/Cancellation Memo for Sponsor Children (G/CMSC) for review and approval by the Sponsorship Support Manager.
- Assists the PIIAM in sponsor visits preparation, prepares and adheres to the local sponsor visit guidelines and processes.
- Assists in the production of weekly, monthly, quarterly, annual and sponsor visit reports as agreed with the PIIAM.
- Assists the PIIAM in ensuring adequate availability of logistics for sponsorship activities at the PIIA
- Complies with the sponsorship standards in the Sponsorship Manual.
- Participates in all sponsorship and PIIA meetings.
- Assists in the preparation of monthly budget forecasts for sponsorship activities at the PIIA level.
- Liaises with colleagues in the PIIAs to ensure quality checks on all communication items received from the NOs in line with Sponsorship Commitments 7 and 8.
- 100% quality check and follow up on all cancellations submitted to the PIIA by Gender Transformative Animators and seek Programme Implementation and Influencing Area Manager’s approval before processing in CD.
- Performs any other duties to be assigned by the supervisors to support the achievement of organizational goals.
- Support the PIIAM in the PIIA caseload (new and existing quota).
KEY RELATIONSHIPS
- There is a medium contact with Plan International partners working on sponsorship programs in reviewing sponsorship documents to ensure they meet the Sponsorship manual controls in place
- Maintains medium contact with staff in country and program unit offices in the soliciting their support for the implementation and compliance with sponsorship program activities
TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential:
Qualification and Experience:
- A Diploma in Computing, Data processing or related areas
- At least 3 years’ experience in data processing, tracking and monitoring
- Good command of the English Language
- Control and understanding of the computer tools (Word, Excel, internet software & PowerPoint)
- Have at least two (2) years’ experience as Data Entry Clerk/general services or comparable position.
- Continuous commitment to high performance and improvement
Skills Specific to the post needed to put knowledge into practice.
- Good time management Skills
- Good Planning Skills
- Presentation and communication skills
- General office and Administration skills
- Proficiency in Microsoft application package(word, excel, internet etc)
- Good interpersonal skills;
Desirable
- Knowledge of local dialects (E.g. Mende, Temne, Krio, etc.)
- Have the sense of responsibility and deadlines
- Ability to work as a team
- Being committed to the protection of the rights of the child
PHYSICAL ENVIRONMENT
The incumbent will be based in Moyamba District, Sierra Leone with 30% direct contact with children & 70% of the time on office related activities.
GENERAL ACCOUNTABILITY
Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
Ensure staff understand Plan International’s commitment to driving a feminist agenda within the organization, and the ambition for gender equality and gender transformative leadership is embedded in our value-based leadership framework.
PLAN INTERNATIONAL’S VALUES
We are open and accountable
- Promotes a culture of openness and transparency, including with sponsors and donors.
- Holds self and others accountable to achieve the highest standards of integrity.
- Consistent and fair in the treatment of people.
- Open about mistakes and keen to learn from them.
- Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact
- Articulates a clear purpose for staff and sets high expectations.
- Creates a climate of continuous improvement, open to challenge and new ideas.
- Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
- Evidence-based and evaluates effectiveness.
We work well together
- Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
- Builds constructive relationships across Plan International to support our shared goals.
- Develops trusting and ‘win-win’ relationships with funders, partners and communities.
- Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering
- We empower our staff to give their best and develop their potential
- We respect all people, appreciate differences and challenge equality in our programs and our workplace
- We support children, girls and young people to increase their confidence and to change their own lives.
Applications:
Last date for submission of Application (CV and cover letter) is: 14th February 2022 by 5:00 pm
Your application should include:
· A cover letter
· A comprehensive CV including details of two referees, one of whom should be your current of
most recent supervisor Send applications to the below email:
[email protected]
Only short-listed candidates shall be contacted. References will be taken and background and anti-terrorism checks will be carried out in conformity with Plan International’s Safeguarding Children and Young People’s Policy.
Plan International follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with disability.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
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