Job Vacancy @ LBD Group – Sales Manager (Sierra Leone)

Job Description

Company Background 

LBD Group is the trusted strategic Business Support Services partner, providing for the full spectrum of needs that are critical to the success of any business or organization: higher sales, increased revenues, highly productive staff and impactful brand positioning.

The 4 Companies that constitute the LBD Group are Inkeemedia, Grow Salone, Life By Design and IDT Labs.

Overview of Role 

The Sales Manager is responsible for leading all group sales activities, which includes generating new business for the company by developing and researching leads, coordinating daily selling interactions, maintaining & managing a healthy sales pipeline, managing the group’s CRM, and maintaining and growing customer relationships.

The sales manager needs to have a strong knowledge of our customer segments and have excellent organisational, administrative, and problem-solving skills. He/She should also possess strong communication, interpersonal, and customer service skills.

Specific responsibilities

External sales responsibilities:

• Achieve sales targets each year by generating sales with existing clients and finding new client opportunities.
• Analyse the marketplace to determine key strategic contacts.
• Create and execute a sales plan for gaining customers and retaining them.
• Make regular proactive sales calls to selected organisations, ask probing questions to understand current and long-term needs
• Represent the company in external meetings with clients and prospective clients as and when necessary.
• Respond to enquiries and follow-ups in a timely manner
• Operate as the point of contact for assigned customers, building long-term, multi-level relationships, and involving other team members as necessary
• Schedule appointments and meetings as necessary for Business Leaders, Commercial & Accounts Directors.

Internal sales management responsibilities:

• Coordinate & supervise all group sales processes, including daily selling interactions, with the aim of moving prospects through the sales funnel.
• Manage the Group’s CRM – this includes maintaining and managing a hotlist of prospects, and ensuring CRM is up to date with relevant details at the end of every day.
• Collaborate with other departments to follow-up on pipeline updates and scheduling of meetings with prospects.
• Coordinate weekly team sales meeting
• Forecast and track client account metrics.
• Pass sales opportunities on to other sales managers and business leaders when appropriate.
• Train other salespeople in the art of selling.
• Demonstrate superior time management skills and meet sales deadlines and targets.

Qualifications and experience:

• University Degree in Business Administration level or equivalent.
• 5+ years’ experience managing sales activities and sales teams.
• Proven track record in sales and marketing is essential.
• Excellent communication, sales, and customer service skills.
• Good team development and leadership skills.
• Good organisational and problem-solving skills.
• Computer literacy.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Established network of relationships in Sierra Leone with our target market.

Skills and Competencies

1. Integrity – commitment to operating with the highest ethical standards, and passionate about change in Sierra Leone
2. Communication skills – clear and compelling written and verbal communication skills, strong presentation skills. Good listener and thoughtful questioner.
3. Demonstrated Sales Experience in relevant segments – developing clear sales plans and executing on them, track record of closing sales. In-depth knowledge of the Print, marketing communications and business support services world and key people in relevant segments.
4. Customer Focus – dedicated to meeting the expectations and requirements of customers. Assessing client needs, coming up with solutions to problems during a project, maintains effective relationships, negotiating skills
5. Project & Time Management Skills – prompt follow up to client queries, ensuring projects are on time, escalating issues when necessary, communicating internally on client needs
6. Persistence – sticking to sales plan, can be counted on to exceed goals, steadfastly pushes self and others for results, good at dealing with rejection, following up with cold clients.

Send all Application and CV to the following Email Address: [email protected]