Job Vacancy @ Metro Sierra Leone – Marketing & Client Engagement Lead

Responsibilities: 

● Collaborate with the Head of Market Growth & Client Success to identify and pursue newbusinessopportunities. Assist in developing revenue proposals and presentations.

● Manage customer relationships, ensuring ongoing support and service to enhance customersatisfaction.

● Analyze market trends and the competitive landscape to inform revenue strategies and contributetoproduct development decisions.

● Gather customer feedback and insights to drive product development and improve revenueefforts.

● Ensure consistent and strong brand messaging across all marketing channels, including events, emailcampaigns, web pages, promotional materials, and social media.

● Work closely with other departments to meet customer needs and provide necessary resourcesandsupport to the revenue team.

● Prepare regular reports on revenue performance, trends, and potential opportunities for seniormanagement.

● Drive community engagement, enhance brand positioning, and manage sponsorships.

● Provide supervision and guidance to the Tele sales and Client Support teams.

Qualifications: 

Bachelor’s degree in business, marketing, or a related field.

Minimum of 3 years of experience in revenue and business development, preferably in thetelecommunications industry.

Excellent communication and interpersonal skills.

Strong analytical and problem-solving abilities.

Proficiency with revenue software and tools.

Please note that the job description has been revised to provide more clarity and alignment withindustrystandards.