Job Vacancies @ Slonec – 6 Positions

Slonec is recruiting to fill the following positions:

1.) Customer Relations and Compliance Training Consultant
2.) Financial Reporting and Literacy Training Consultant
3.) Recruitment Executive/Customer Service Support
4.) Sales & Cross-Selling Training Consultant
5.) Cybersecurity and Data Protection Training Consultant
6.) Tech Systems & Fraud Prevention Training Consultant

See job details and how to apply below.

1.) Customer Relations and Compliance Training Consultant

Job Description:

We are seeking a knowledgeable and customer-focused Customer Relations and Compliance Training Consultant to join our team. This role involves developing and delivering training programs related to customer relationship management and regulatory compliance. The ideal candidate will have a strong background in training facilitation, compliance regulations, and customer service best practices.

Key Responsibilities:

Training & Development:

• Design, develop, and implement training programs focused on customer relations and compliance requirements.
• Conduct workshops, webinars, and in-person training sessions for employees and clients.
• Ensure training materials are up-to-date with the latest regulatory changes and industry standards.
• Evaluate the effectiveness of training programs and suggest improvements.
• Maintain records of training sessions and participant progress.

Compliance & Customer Relations Support:

• Provide expert guidance on compliance-related matters to ensure adherence to industry regulations.
• Support employees in understanding and applying compliance policies in customer interactions.
• Develop and distribute educational materials related to compliance best practices.
• Monitor and assess compliance risks and recommend mitigation strategies.
• Act as a liaison between internal teams and regulatory bodies when necessary.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Human Resources, Compliance, or a related field.
• Proven experience in training facilitation, compliance, and customer service.
• Strong knowledge of regulatory compliance requirements relevant to the industry.
• Excellent communication, presentation, and interpersonal skills.
• Ability to create engaging and interactive training content.
• Strong problem-solving and analytical skills.
• Proficiency in learning management systems (LMS) and Microsoft Office Suite.

Click here to apply

2.) Financial Reporting and Literacy Training Consultant

Job Description:

We are seeking a skilled Financial Reporting and Literacy Training Consultant to design and deliver training programs focused on financial reporting standards, budgeting, and financial literacy. The ideal candidate will have expertise in financial analysis, compliance with accounting regulations, and the ability to simplify complex financial concepts for diverse audiences.

Key Responsibilities:

• Develop and conduct training sessions on financial reporting standards (e.g., IFRS, GAAP).
• Educate employees and clients on financial literacy, including budgeting, financial planning, and investment basics.
• Create engaging training materials such as presentations, e-learning modules, and case studies.
• Provide guidance on interpreting financial statements and reports.
• Stay updated on financial regulations and ensure training content reflects current best practices.
• Assess training effectiveness and adapt content based on participant feedback.
• Collaborate with finance, compliance, and HR teams to align training with organizational goals.
• Offer one-on-one coaching or workshops for employees needing additional financial guidance.

Qualifications & Skills:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Relevant certifications (e.g., Certified Public Accountant, Chartered Financial Analyst, or similar) are a plus.
• Experience in financial training, consulting, or corporate finance roles.
• Strong understanding of financial reporting, budgeting, and compliance requirements.
• Excellent communication, presentation, and instructional skills.
• Ability to simplify financial concepts for non-finance professionals.
• Proficiency in financial software and reporting tools.

Preferred Qualifications:

• Experience in corporate training, adult education, or instructional design.
• Knowledge of financial risk management and investment strategies.

Click here to apply

3.) Recruitment Executive/Customer Service Support

Job Description:

We are looking for a dynamic and detail-oriented Recruitment Executive/Customer Service Support professional to join our team. This dual-role position is responsible for managing external recruitment processes and providing exceptional customer support to candidates and clients. The ideal candidate will have strong communication skills, a proactive approach, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Recruitment Duties:

• Source, screen, and interview candidates for various job openings.
• Develop and maintain a talent pipeline for future hiring needs.
• Coordinate and schedule interviews between candidates and hiring managers.
• Draft job descriptions and post job openings on various platforms.
• Maintain and update applicant tracking systems and recruitment databases.
• Conduct background checks and reference verification.
• Collaborate with hiring managers to understand job requirements and hiring needs.
• Provide a seamless and positive candidate experience throughout the recruitment process.

Customer Service Support Duties:

• Respond to candidate and client inquiries via phone, email, or chat.
• Address and resolve complaints or concerns professionally and efficiently.
• Maintain records of customer interactions and recruitment activities.
• Assist with onboarding processes and ensure a smooth transition for new hires.
• Provide administrative support, including handling documentation and reports.
• Offer guidance and information to candidates about job roles and expectations.

Qualifications & Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not required).
• Proven experience in recruitment, customer service, or a related role.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in applicant tracking systems (ATS) and CRM tools is a plus.
• Excellent time-management and organizational skills.
• Problem-solving abilities and a customer-focused approach.
• Ability to work both independently and collaboratively in a team environment.

Click here to apply

4.) Sales & Cross-Selling Training Consultant

Job Description:

We are seeking an experienced Sales & Cross-Selling Training Consultant to develop and deliver training programs that enhance sales effectiveness, product knowledge, and cross-selling techniques. The ideal candidate will have expertise in sales strategies, customer engagement, and maximizing revenue opportunities through consultative selling.

Key Responsibilities:

• Design and conduct training programs focused on product knowledge, sales techniques, and cross-selling strategies.
• Educate sales teams on identifying customer needs and aligning solutions with available products/services.
• Develop interactive training materials, including presentations, role-playing scenarios, and e-learning content.
• Implement best practices for upselling and cross-selling to drive customer satisfaction and business growth.
• Stay updated on market trends, competitor products, and evolving customer demands.
• Assess training effectiveness through evaluations, feedback, and sales performance metrics.
• Provide coaching and mentorship to sales representatives to enhance their selling skills.
• Collaborate with product, marketing, and sales teams to align training content with business objectives.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Proven experience in sales training, sales management, or business development.
• Strong understanding of sales techniques, customer psychology, and cross-selling strategies.
• Excellent communication, presentation, and facilitation skills.
• Ability to create engaging and impactful training programs.
• Experience with CRM tools, sales analytics, and performance tracking.
• Strong problem-solving and coaching abilities.

Preferred Qualifications:

• Certifications in sales training or coaching.
• Experience in B2B and B2C sales training across different industries.
• Background in instructional design and adult learning methodologies.

Click here to apply

5.) Cybersecurity and Data Protection Training Consultant

Job Description:

We are seeking an experienced and knowledgeable Cybersecurity and Data Protection Training Consultant to develop and deliver training programs focused on cybersecurity awareness, data protection, and regulatory compliance. The ideal candidate will have a deep understanding of cybersecurity best practices, industry regulations, and risk mitigation strategies, along with excellent communication and training facilitation skills.

Key Responsibilities:

Training & Development:

• Design, develop, and implement comprehensive cybersecurity and data protection training programs.
• Conduct workshops, webinars, and hands-on training sessions for employees and clients.
• Stay up-to-date with evolving cybersecurity threats and regulatory requirements.
• Customize training materials to meet the specific needs of different audiences.
• Assess and evaluate training effectiveness and update content accordingly.

Cybersecurity & Compliance Support:

• Provide expert guidance on data protection regulations such as GDPR, CCPA, and other relevant laws.
• Assist organizations in developing and implementing security awareness initiatives.
• Offer support in risk assessment and mitigation strategies.
• Collaborate with IT and compliance teams to enhance security policies and procedures.
• Conduct security audits and recommend best practices for data protection.

Qualifications & Skills:

• Bachelor’s degree in Cybersecurity, Information Technology, Compliance, or a related field.
• Relevant certifications such as Certified Information Systems Security Professional, Certified Information Security Manager, Certified Information Systems Auditor, or similar are preferred.
• Proven experience in cybersecurity training, compliance, and risk management.
• Strong knowledge of cybersecurity frameworks.
• Excellent communication, presentation, and facilitation skills.
• Ability to translate complex cybersecurity concepts into user-friendly content.
• Proficiency in learning management systems (LMS) and Microsoft Office Suite.

Click here to apply

6.) Tech Systems & Fraud Prevention Training Consultant

Job Description:

We are seeking an experienced Technology  and Fraud Prevention Training Consultant to develop and deliver training programs focused on fraud detection, risk mitigation, and the use of technology and systems to prevent fraudulent activities. The ideal candidate will have expertise in cybersecurity, financial fraud prevention, and fraud detection tools, along with strong instructional skills to train employees on best practices and compliance requirements.

Key Responsibilities:

• Develop and conduct training sessions on fraud detection, prevention strategies, and risk management.
• Educate employees on fraud schemes, social engineering tactics, and cybersecurity threats.
• Train staff on fraud prevention systems, monitoring tools, and data security technologies.
• Create engaging training materials, including case studies, role-playing scenarios, and e-learning modules.
• Stay updated on emerging fraud tactics, regulatory requirements, and technology trends.
• Assess training effectiveness through feedback, compliance audits, and fraud incident reports.
• Work with compliance, IT security, and risk management teams to align training with fraud prevention policies.
• Provide one-on-one coaching or workshops for employees handling high-risk transactions.

Qualifications & Skills:

• Bachelor’s degree in Information Technology, Cybersecurity, Finance, or a related field.
• Certifications in fraud prevention, cybersecurity, or risk management
• Proven experience in fraud prevention, cybersecurity, or IT security training.
• Strong knowledge of fraud detection tools, anti-money laundering (AML) regulations, and cybersecurity frameworks.
• Excellent communication, presentation, and instructional skills.
• Ability to analyze fraud trends and develop proactive training solutions.
• Experience with security awareness training platforms and risk assessment tools.

Preferred Qualifications:

• Experience in financial fraud investigations, compliance, or forensic accounting.
• Knowledge of AI-driven fraud detection tools and data analytics.
• Background in instructional design and adult learning methodologies.

Click here to apply