Job Vacancy @ National Emergency Medical Service – District Operations Coordinator
National Emergency Medical Service is an emergency health project designed and implemented by the Ministry of Health and Sanitation of Sierra
Leone with the aim of strengthening ambulance referrals within the country. Our core mandate is to save lives promptly and professionally.
National Emergency Medical Service is looking for young energetic, dynamic national individuals to fill the following vacant positions.
Position District Operations Coordinator (DOCs)
Location: All Districts
Reporting to Senior Field Operations Manager
Major Responsibilities
- Responsible for direct management of employees (paramedics and ambulance drivers), including performance evaluations and employee improvement process
- Complete annual evaluations for staff as assigned
- Second Line- Supervisor for all Referral Coordinators (RCs) in the district
- Directed day-to-day supervision of all NEMS assets, including ambulances, paramedic and drivers’ duty roster, and mission.
- Conduct daily station maintenance checks through Drivers Team Leaders
- Inspect vehicles to assure they are clean and stocked at the beginning and conclusion of the shift
- Ensure and inspect all attendance sheets
- Prepare daily attendance for RCs and DOCs
- Responsible for weekly and monthly reporting of field department operations and expenses to Regional Operations Coordinator and Field Operations Manager.
- Accurately prepare and submit a variety of reports and records including, but not limited to, supply requisitions, incident reports, shift reports, feedback reports from the team, DHMT reports, In-charges reports, partners meeting reports, maternal death review meeting reports, fuel chit book and/receipt reports
- Ensure that all necessary Referral Forms documentation are completed within the required timeframe and complies with all NEMS current policies and procedures
- Ensure that the referral forms are properly filled out and signed by the paramedics
- Assure that all entries on the referral forms are thorough and adequate for the proper diagnosis of the patient
- Monthly clarification with the Referral Coordinator (s) for the number of referrals conveyed that need operations attention and reporting
- Participates in any ambulance in-service training activities in cooperation with the Training and Quality Assurance Department
- Oversee that all new hires in the district complete the field training requirements, especially for drivers and competencies
- Maintain a good working relationship with all area health agencies and the public
- Responsible for the interaction with the DHMT, Medical Superintendent, DHS (District Health Sisters), District Medical Officers (DMO), Paramount Chiefs, and the general public
Educational Requirement
A Bachelor’s Degree in Nursing, Public Health, Administration, Development Studies or its equivalent
Required Skills
- Leadership and Coordination skills
- Extensive Driving skills and possess a valid driving License
- Planning, supervising, and Inter-personal skills
- Computer and report writing skills
- Developing and multi- tasking skills
Experience
- Must possess a minimum of (3) Three years’ experience
Interested Candidates are requested to send their CVs with Covering letter along, copies of all certificates relevant to the position with at least 3 references. Applications should be addressed to the Senior Human Resource Manager via email: mohsnemsrecruitment@gmail.com. Or through hand delivery to the following address.
NEMS Head Office
62 Spur Road, Freetown
Deadline for submission of applications is 14th April 2025. Only Applicants that meet the specifications will be shortlisted for interviews.
