Job Vacancy at Joint Aid Management (JAM) – Human Resource & Administration Manager

JOB DESCRIPTION

Job Title: Human Resource & Administration Manager
Department: Human Resource
Reports to (Function): Country Director
Location: Sierra Leone
Job Grade: TBD

Position Purpose

To contribute to the development of the Sierra Leone HR strategy and lead on the delivery the HR business plan. To ensure that the HR functions proactively supports the organization to achieve its objectives. To lead, develop and motivate an effective and professional HR team.





Provide leadership for the coordination and management of the Sierra Leone Administration Department for the effective and efficient delivery of support service.

Key Performance Indicators (Weighting) 40%

The following outcomes will be expected to be achieved by the post holder

1. HR Management, Organizational development and Strategy Development

  • Manage the HR team ensuring that they are clear about expected standards of performance, motivated and developed to provide professional HR services;
  • Continually review and monitor progress against the HR action and objectives and ensure that staff and budget resources are appropriately allocated and deployed;
  • Develop mechanisms to monitor the effectiveness of Human Resources and produce regular reports on key HR agreed standards; performance indicators to ensure service delivery is consistent and in line with required outputs.
  • Ensure that effective learning and development, recruitment and health and safety strategies, procedures and policies are developed, implemented and monitored.
  • Manage and monitor the effectiveness of service level agreements between JAM and external contractors for HR Services
  • Ensure efficiency in immigration processes for work permits, by ensuring that all employer requirements are fulfilled
  • Manage and lead on HR projects and initiatives ensuring that implementation is achieved on time and within budget.
  • Advises, interprets and provides direction to management and staff on Board of policy and rules and procedures involving employment, employer and employee relations, salary administration, training, benefits and organizational development





2. Reporting – Accurate, Timely and Relevant 10%

Submit monthly HR report to Country Director and GSO HR Manager.

  • Submit monthly payroll reports to Finance
  • Submit all statutory reports as per country labour laws

3. Internal Communications 5%

  • Ensure that effective communication mechanisms are in place to make sure that JAM Sierra Leone maximizes opportunities for communication and consultation, and obtains buy in and commitment of staff and managers.
  • Ensure that all relevant HR information is communicated to all employees

4. Disciplinary and Organizational Restructure 10%

  • Reviews documentation to support disciplinary actions; investigates employee grievances and participates in their resolution; reviews employee appeals, determines appropriate action, and assists in the resolution through negotiation with employees and supervisors
  • Ensure all disciplinary processes are strictly adhered to.
  • Advise managers on process to be followed
  • Preparation of all disciplinary documentation
  • Represent company during disciplinary enquiries
  • Prepare all documentation and in correspondence with company legal representative in collaboration with Country Manager
  • Liaise with legal representative on any uncertainties regarding labor laws and legislation and changes in laws
  • Ensure full legal process followed regarding any company restructure in consultation with Country Manager and Legal Representative
  • Preparation of all documentation for Restructures
  • Represent company in each restructure consultation with each employee
  • Preparation of all warning letters in accordance with type of misconduct and previous warnings
  • Preparation and submission of all disciplinary enquiries inclusive of suspensions
  • Assist with conflict between employees when required
  • Handle all official employee grievances

5. Staff Engagement 5%

  • Identify the staff care needs through regular meetings with the staff
  • Advice the management of potential problem areas in relation to the staff well-being and recommend/implement solutions as appropriate
  • In consultation with management and HR team provide staff care support when needed





6. Polices, systems and procedures 10%

  • Ensure that effective and appropriate HR Policies and Procedures are in place which meets legal requirements, best practice and organizational objectives
  • Ensure that managers and staff receive effective and appropriate advice and support on the implementation and interpretation of HR policies and procedures
  • Ensure proper and regular awareness raising of all country level staff on available HR policies, systems and procedures and any changes and updates
  • Provide advice and necessary support and coaching to the managers and staff in relation to the HR policies, procedures and systems

7. Staffing and recruitment 5%

  • In collaboration with management team carry out the workforce planning process, planning timelines and guidelines
  • Provide end-to-end support for the hiring managers to fill the vacancies in a timely manner with the HR team
  • Provide regular staffing updates to management
  • Provides support to recruitment process and participate in selection as appropriate
  • Conducts candidate recruitment process; reviews and evaluates employee qualifications; maintains eligible applicant pools and refers candidates to hiring departments

8. Compensation and benefits 5%

  • Ensure JAM compensation/benefit structure are update appropriately
  • Assure job grading system is followed for all JAM roles as outlined in the organizational structure

9. Leadership of Admin support 5%

  • Directly supervise the Administration team and provide guidance in the development of operational standards
  • Ensure performance management of the HR and Admin department
  • Provide inputs and coordinate the development of strategies to ensure a high degree of standardization, consolidation and rationalization of systems, processes, policies and procedures to improve the quality to Admin department.
  • Manage day to day administration of the Admin department, and deal with problems and emergencies as needed/arise
  • 10. General 5%
  • Preparation of trip budgets
  • Ensure that all areas of responsibility meet Health and Safety regulations and guidelines
  • Ensure compliance to departmental policies and procedures
  • Monthly commitment budget for HR and Admin department
  • Annual HR and Admin Budget
  • Ensure budget is used in the most efficient and effective way





Knowledge, Skills and Abilities

Bachelor’s degree in Personnel or Business Administration or related field and five years of professional human resources experience; OR, Six years of progressively responsible human resources experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

  • About 3 years’ experience in a generalist or senior HR role
  • About 3 years’ experience of leading and managing people
  • Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner
  • Ability to ensure that the highest standards of quality and customer care are achieved
  • Knowledge and sensitivity of cross-cultural communication and dynamics, and ability to interact with people from various cultures and levels within the organisation.
  • Flexibility in diverse contexts, and ability to work under pressure.
  • Clear and professional communication skills, both verbal and written.
  • Ability to collaborate and contribute in a team environment and build and promote team spirit.
  • Willingness to learn.
  • Up to date knowledge of employment legislation and HR best practice.
  • Effective written and verbal communication and presentation skills
  • Ability to seek out, manage and influence opportunities for continuous improvement and change
  • Knowledge of principles, practices and standards of human resource administration
  • Intermediate MS Office skills
  • Must be prepared to travel to the field operations at least 60% of the time
  • • Fluency in English; Depending on location, Creole also preferred.
  • • Ability to travel as requested and work in some locations with very basic amenities





Other Responsibilities

  • Perform other duties as assigned.

Disclaimer: Please note that only shortlisted candidates will be contacted

Please send all CV’s to jamsl@jamint.com

Please send all CV’s to damarice.omundo@jamint.com

Job Vacancy at BRAC for Grant Manager – West Africa Cluster, Liberia and Sierra Leone

BRAC is a development success story, born in Bangladesh and expanding into 10 other developing countries in Asia and Africa. It spreads anti-poverty solutions making it a global leader in providing opportunities for the world’s poor.

BRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed, and is today one of the top leaders in developing cost-effective, evidence-based poverty innovations in extremely poor, fragile and post-disaster settings. BRAC started its first programme outside of Bangladesh in Afghanistan in 2002 through its Dutch registered Stichting BRAC International. BRAC International is currently reaching over 19 million people beyond Bangladesh and creating opportunities to break the cycle of poverty.





With a holistic approach that uses a wide array of interventions including microfinance, education, healthcare, legal services and more, BRAC invests in communities’ own human and material resources, catalyzing lasting change and creating an ecosystem in which the poor have the chance to seize control of their own lives. Of the world’s top development and humanitarian relief organisations, BRAC is one of the few based in the global south. In February 2020, BRAC was ranked as the number one NGO in the world for the fifth consecutive year by the Geneva-based NGO Advisor, an independent media organisation committed to highlighting innovation, impact and governance in the non-profit sector.

BRAC International is seeking application from competent, dynamic and self-motivated individuals to fill the following position: Position

Grant Manager – West Africa Cluster

Job Description/Responsibilities:

The Grant Manager will support the Liberia and Sierra Leone Country Offices (West Africa Cluster) in strategic and operational stewardship over donor resources by applying a set of relevant systems, policies, procedures and tools to ensure that grants and contracts are donor compliant and best serve the organizational mission. Under the direction of a Country Director, while receiving technical support from the Head Office PRL Grant Management team, the Grant Manager will be responsible for ensuring that the country programs adhere to all grant management obligations internally within BRAC and externally with donors. This position is empowered to make recommendations for improvements needed within Country Office systems to support donor compliance.





This role will work closely with Fundraising/Program Implementation/Operations and Finance on proposals, financial and narrative reporting, monitoring and analysis, and compliance processes. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly. Travel is anticipated at 30% within the West Africa cluster. Job responsibilities include but not limited to the following-

Key Responsibilities:

Coordination

  • Coordinates and negotiates the drafting process for financial and narrative reports among different teams, ensuring submission deadlines are met and reports of high quality
  • Liaises with the donor/Affiliates regarding any clarifications on reporting dates or changing donor requirements and inform teams accordingly; update tracking systems
  • Facilitates Kick Off meetings with a diverse stakeholder group
  • Facilitates monthly Grant Review Meetings with a diverse stakeholder group, notes action commitments and follows up to ensure completion;
  • Facilitates Close Out meetings and actions
  • Participates in Global Grant Management community of practice calls and trainings on behalf of Country Offices and applies relevant information and learning internally
  • Lead and coordinate Due Diligence of Downstream partners during grant implementation as needed
  • Communicates with Affiliates and SMT/CMT regarding donor related issues that require escalation
  • Proactively analyses issues and resolve through collaboration with other teams/partners/Affiliates

Compliance

  • Supports adherence to BRAC Grant Management and BRAC Sub-Grant Management procedures and policies
  • Supports adherence of complex donor compliance requirements across the Country Offices and downstream partners through regular communication of compliance elements and training
  • Supports the Opportunity Assessment process by reviewing all calls for proposals with a compliance lens
  • Supports the Donor Contract review process by reviewing contracts with a compliance lens;
  • Support teams across Country offices to ensure all opportunities, proposals, contracts and amendments follow BRAC processes
  • Ensure vetting of all partners complete and evidenced
  • Draft sub-grant agreements using endorsed template packages and ensuring that all donor compliance requirements are passed down
  • Identify and address or escalate any potential compliance issues to SMT/CMT





Analysis

  • Support review of proposal budgets to ensure correct budget template and identify questionable costs from donor compliance perspective
  • Perform monitoring of grants, grant spending, portfolio spending and perform further analysis to aid in resolution of issues identified
  • Maintain portfolio, pipeline tracker and reporting tracker for Country Offices

Portfolio Management

  • Use the Proposal Grant System and tools and monitor Country Office portfolios and performance in grant management
  • Lead regular grant reviews and other monitoring across allocated portfolio
  • Provide regular management information to the SMT/CMT on the performance of the active portfolio
  • Identify issues in active grant portfolio and apply problem solving skills to resolve these
  • Support the SMT/CMT to develop action plans to address issues highlighted by grant metrics and indicators and implement those actions

Capacity Building

  • Capacity build of junior staff and promote and encourage learning and professional development in the grant management team.

Systems

  • Maintain grant files in accordance with BRAC procedures
  • Act as the West Africa cluster super user and lead on the BRAC Proposal Grant System, its reporting functions, and ensuring adherence to system guidelines to promote data quality
  • Develop expert knowledge of Proposal Grant System & dashboard functionality, maintain up to date data and use PGS data for decision making

Safeguarding Responsibilities

  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.





Requirements

Educational Requirements:

Bachelor degree in Finance or International Development or related field.

Experience Requirement:

Experience Requirements:

  • At least seven years’ of experience in development or related field
  • Experience in grants management

Additional Requirements:

Knowledge, Skills & Competencies:

  • Knowledge of the requirements of major institutional donors including budgeting, eligibility issues, compliance management, and reporting; experience of engaging with donors at a strategic level (UNHCR, USAID, GAC, DFAT, DFID)
  • Possess basic understanding of program operations including procurement and field realities
  • Possess understanding of the full grant cycle including proposal development phase
  • Understanding of the financial aspects of grant management, ability to work with Finance Departments on grant management issues
  • Show courage and confidence to have tough conversations with other CO teams, donors and Affiliates
  • Show high skills in coordination and negotiation
  • Strong attention to detail, problem solving skills, and ability to analyze trends
  • Computer literate (i.e. Google Suite/ Word, Excel, Outlook, Internet Explorer, financial systems)
  • Patient, adaptable, able to improvise, and communicate clearly and effectively under pressure
  • Fluent communication (written and spoken) in English
  • Knowledge of BRAC, its history, and its programmes and culture desirable

Age:

Salary & Benefits

Salary: Negotiable

Other Benefits:

Job Location: Liberia and Sierra Leone

Last Apply Date: 17/Apr/2021

BRAC is committed to safeguarding children, young people and vulnerable adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment process includes extensive reference and background checks, self-disclosure of prior issues regarding sexual or other misconduct and criminal records and our values are the part of our Performance Management System.





BRAC is an equal opportunities employer

Join the world’s biggest family

Or External candidates need to email their CV with a letter of interest mentioning educational grades, years of experience, current and expected salary at:

recruitment.bi@brac.net

Only complete applications will be accepted and short listed candidates will be contacted.

Job Vacancy at Save the Children International – HR and Admin Officer

THE ROLE:

 

The HR and Admin Officer is responsible for providing HR and Admin support and ensuring the accomplishment of departmental goals in the organisation.

QUALIFICATIONS DESIRABLE

 

  • Must have at least 1 year working experience preferably with an NGO or should have attained a Higher National Diploma in Human Resources or Business Administration




 

EXPERIENCE AND SKILLS

 

  • Excellent Computer Skills in Microsoft Word & Excel.
  • Excellent Secretarial/Organizational Skills including file management.
  • Good writing and verbal skills.
  • Experience of undertaking simple research/investigation tasks requiring the use of personal initiative.
  • Experience of organising and coordinating events.
  • Experience in human resource management.
  • Sound knowledge of Sierra Leone local labour laws.

 

PERSONAL QUALITIES:

 

  • Strong report writing & communication skills
  • Ability to work under pressure to deadlines
  • Ability and willingness to work late when required meeting deadlines
  • Ability to work on his or her own initiative
  • Strong team skills.
  • Flexible attitude and good social skills

CONTRACT LENGTH: 12 Months

Closing Date: 20th April, 2021

 

The Organization

 

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard.




We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

 

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

 

APPLICATION INFORMATION

 

Applicants are advised that

 

Save the Children International does not require any payment or expense during the entire recruitment process and we maintain zero tolerance to dual employment. Any request in this direction should be immediately




 

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.

 Candidates should apply through the links that will be provided by Careers.sl.

 Applicants should attach a copy of a valid Labour Card to their applications

 Please apply in English using your CV and covering letter as a single document and include your current remuneration and salary expectations for this role.

How to Apply

Qualified and interested individuals should click on the button below to apply.

 

 

Job Vacancy at United Nations Development Programme (UNDP) – Oversight and Compliance Specialist

Job ID: 34531

Practice Area – Job Family: Management

Vacancy End Date: (Midnight New York, USA) 20/04/2021

Duty Station: Freetown, Sierra Leone

Education & Work Experience: I-Master’s Level Degree – 5 year(s) experience

Languages: English

Grade: P3

Vacancy Type: FTA International

Posting Type: Common System

Bureau: Africa

Contract Duration: 1 Year with possibility for extension

OPENED TO NON SIERRA LEONEAN CANDIDATES





Background

Job Purpose/Background The change management of Sierra Leone Country Office has recommended positions been nationalized. After the delinking, the CO new structure brings one Deputy covering Programme and Operations. Key functions performed by IPs were filled as national positions. As the Country Office is transitioning in its change management, implementation capacities remain a huge challenge to deliver efficiently and effectively. Thus, to ensure proper resources and results management and preventative oversight, the UNDP Country Office approved to recruit a resident oversight and compliance specialist with programmatic and Operations profile under the direct supervision of the Deputy Resident Representative Operations and Programme/ in support of optimal results and resource management, transparency, accountability, client orientation. Thus, the Oversight and Compliance Specialist is very critical and is actually aimed at strategically managing and mitigating UNDP’ financial resources risk in a typical OAI high-risk rated office like UNDP Sierra Leon. The Compliance and Oversight Specialist will be responsible for supporting the DRR(P/O) and coordinating the overall work and day-to-day management of Programme and Operations in delivery the CO development results. The O/C Specialist will work closely with GSSU, the Regional Support Teams and the entire Bureau for effective coordination and timely compliance of cooperate policies by ensuring high quality assurance and oversight for programme and operations in delivering results as stipulated in the current Country Programme Document (CPD).

Duties and Responsibilities

Summary of Responsibilities:

  • Provides strategic advice, lead and coordinate annual IWP planning and ensure effective programme quality assurance, including sound planning and monitoring of programme financial resources throughout full cycle of programming from formulation, initiation, implementation to closing projects;
  • Acts as the HACT focal point and coordinates HACT and NIM, DIM and CO Audit Exercises to ensure their effectiveness and Risk Management.
  • Provides substantive catalytic support on programme strategic planning in relation to the current CPD and coordinate annual programme implementation exercise.
  • Oversee the CO day-to-day Programme Implementation based on the Current CPD.
  • Capacity building and Facilitation of knowledge sharing in the Country Office project and program staff and IPs/RPs





Details Responsibilities: 1)

Strategic supports to Senior Management in strategic oversight, budgeting, implementing and monitoring of the programme, tracking use of financial resources in accordance with UNDP rules and regulations.

  • Supports the development of systems to foster improvements in the application of internal control systems and in the maintenance of compliance standards in the CO.
  • Works closely with the SM in the CO and actively fosters collaboration between the various CO units and the project teams, HQ staff and Government officials, ensuring a successful financial performance by providing programme resource analysis for effective planning of resources.
  • Advises on implementation modalities based on UNDP rules and regulations.
  • Advises project staff and implementing partners regarding control systems, assess their effectiveness and general operational compliance with UNDP rules, regulations and policies.
  • In consultation with the Programme Managers and Cluster Team Leaders, assesses work processes and procedures to ensure that tasks are carried out with maximum efficiency.
  • Provides regular monitoring of the CO delivery, TRAC and non-core resources allocation, revenue management and cost recovery.
  • Ensures periodic monitoring of dashboards and exceptions, identification of remedial actions.
  • Supports preparation and quality-assures legal documents, including LoAs, MoUs, MCGs and Cost Sharing Agreements based on UNDP rules and regulations.
  • Ensures effective application of RBM tools, establishment of management targets, compliance with corporate requirements.
  • Ensures monitoring of achievement of results including rigorous application of ATLAS applications.
  • Ensures the sound management of financial, accounting and realization of the Programme outputs through activities, in compliance with UNDP financial rules and regulations as well as specific fund/donor requirements.
  • Ensures the adherence to and implementation of the procurement plan in all its components, while ensuring efficient utilization of resources in accordance with UNDP rules and policies (in close coordination and partnership with the Procurement Section.

2)

Acts as the HACT focal point and coordinates HACT and NIM, DIM and CO Audit Exercises to ensure their effectiveness and Risk Management.

  • In consultation with relevant programme and operations teams and under the oversight of the Senior Management, assesses risk areas and works with project staff to minimize risk exposure levels.
  • Coordinates periodic HACT exercises and ensure that the CO is HACT compliant.
  • Prepares annual audit plan for projects and coordinates with senior management and relevant teams and partners and Ips.
  • Monitors the implementation of previous audit recommendations and advises the CO Management Team on status at its regular meetings activities.
  • Participates in project’s audit, control and follow up.
  • Coordinates the audit exercise among programme, project and operations staff and ensures compliance with audit quality standards and timeframes.
  • Provides evaluation feedback into policy/programme/project design and ensure optimal use of evaluations by providing guidance in preparation of timely management response to all evaluations.
  • Provides methodological support to various programme units during the formulation, approval and implementation of M&E procedures and instruments and select RBM tools, in particular related to monitoring.
  • In collaboration with relevant programme and operations teams, carries out programme analysis, at outcome and sub outcome level, in order to capture lessons learned and ensure that risks are properly monitored and mitigated.
  • In consultation with programme team, assess work processes and procedures to ensure that tasks are carried out with maximum efficiency
  • Undertakes regular field visits to ensure compliance and timely execution of the planned monitoring & evaluation by various programme and project units
  • Supports the actual conduct of evaluation of projects and programmes in collaboration with the DRR P/O and UNDP programme and in consultation with the Evaluation Office in HQ, including outcome level evaluations, aiming at measuring the impact of the CO programme.





3) Oversee the CO day-to-day Programme Implementation based on the Current CPD.

  • Manage the day-to-day work of the programme team, including advise to the finalizing programme team’s annual workplan, ensuring compliance with programme goals and results-based indicators.
  • Review and provide feedback to ongoing projects/ programmes or related strategies and documents, workplans and related knowledge products and publications.
  • Provide strategic and specialized technical advice on the development of systems, processes and mechanisms to support programme planning, implementation, monitoring and progress reporting.
  • Review and evaluate proposals and oversee the preparation of donor proposals and reports.
  • Analyse and ensure alignment of project budgets with logical framework matrices and work plans.
  • Oversee programme quality control and identification of potential challenges.

4) Provides substantive catalytic support on programme strategic planning in relation to the current CPD,UNSDCF and coordinate activities in the annual programme planning exercise. Support the IWP & ROAR processes and other corporate planning and results reporting exercises.

  • Supports Senior Management (SM) in business processes mapping and establishment of internal Standard Operating Procedures in Results Management and control of the workflows in the Programme Units.
  • Strategically Contributes to regular assessments of the country strategic plans and implementation plans and identifies lessons learned and areas of emphasis to underpin consistently improved programming and future strategic plan development.
  • Introduces innovation and best practices to enhance programme performance

5) Capacity building and Facilitation of knowledge sharing in the Country Office project and program staff and IPs/RPs:

  • Provide training to new staff on Atlas and UNDP project implementation, including SOP’s for program and finance related matters.
  • Provide training on project implementation to UNDP counter parts, in preparation of the switch from DIM to NIM.
  • Prepare manuals for NIM/DIM implementation for project and counterparts.
  • Advises projects and programs on UNDP project implementation from PSU perspective, including alternative delivery mechanisms to speed up delivery.
  • Synthesis of lessons learnt and best practices in Programme Oversight and Finance management.
  • Recognized contributions to knowledge networks and communities of practice





Competencies

Core Competencies

Innovation

  • Creates new and relevant ideas and leads others to implement them

Leadership

  • Plans and acts transparently, actively works to remove barriers

People Management

  • Models high professional standards and motivates excellence in others

Communication

  • Gains trust of peers, partners, clients by presenting complex concepts in practical terms to others

Technical/Functional Competencies

Audit

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Financial Reporting and Analysis

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Project Management

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Knowledge Management

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Operational Efficiency

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Risk Management

  • Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Delivery

  • Critically assesses value and relevance of existing policy / practice and contributes to enhanced delivery of products, services, and innovative solutions

Required Skills and Experience

Education

  • Master’s Degree or equivalent in Accounting/Finance, Auditing, Development Finance and planning, Economics or in a similar discipline.

Experience

  • A Minimum of five (5) years professional experience in managing projects or programmes, including financial management (particularly developing and implementing financial control systems) and audit management within the private sector or International NGOs.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.).
  • Experience in international organization and familiarity with UNDP management system is highly desirable especially in HACT procedures and ATLAS functionality.
  • Language Requirements
  • Proficiency in English. Working knowledge of other UN language desirable.

Other:

  • Excellent knowledge of project management, audit track, accounting and budgetary procedures and techniques, procurement of goods and services, stocks and assets control as per UN regulations and rules.
  • Excellent knowledge of computer standard applications, information system analysis, database etc.
  • Excellent knowledge of issues pertaining to multi-donors funding, related reporting systems, especially within the context of large fiduciary funds administered by the United nations or UNDP more specifically.
  • Good knowledge and understanding of local working conditions in a Post Conflict situation.
  • Ready to work under extremely hazardous conditions and in a stressful environment.
  • Ability to handle effectively multiple tasks without compromising quality, team spirit and positive working relationships.
  • Cultural sensitivity, inter-personal skills and ability to work smoothly under pressure.

Disclaimer

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply care when submitting personal information on the web.





FEMALE CANDIDATES ARE ENCOURAGED TO APPLY. THIS POSITION IS STRICLY FOR NON-SIERRA LEONE NATIONALS AND ONLY APPLICATIONS SUBMITTED ONLINE WILL BE CONSIDERED

How to Apply

Qualified and interested individuals should click on the button below to apply.

 

 

Application Deadline: 20th April, 2021.

Job Vacancy at Plan International – Internal Control Coordinator

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.





We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

Plan International Sierra Leone is seeking to recruit top-notch professional to fulfil the position of

Internal Control Coordinator (national position) based at the Country Office-Freetown to deliver the tasks outlined below:

SUMMARY OF THE POSITION

The Internal Control function is part of the second line of defense, supporting the implementation of effective risk management through monitoring the functioning of the country’s internal controls to ensure that these comply with organisational policies, procedures and guidelines. Additionally, the incumbent is responsible for coordinating all external audits, following up on audit action lists, facilitating partner due diligence and assessments, and coordinating risk management reviews.





DIMENSIONS OF ROLE

  • Reports to the Risk Management and Internal Control Manager
  • Assist the Risk Management and Internal Control Manager to updates the Country Risk Register on a quarterly basis
  • To assure management of compliance to Plan’s policies and procedures in all its transactions and across all departments (Programs, grants, Human resources, Finance and Administration sponsorship)
  • This position does not supervise any other position but will work with the various department to ensure both Plan’s activities and the ones entrusted to implementing partners comply with Plan’s policies and procedures.

ACCOUNTABILITIES

Internal Control

  • Coordinates and implements (in consultation with the Risk Management and Internal Control Manager) a comprehensive internal control (audit) schedule.
  • Participates in the design of all tools required for the internal control work (Term of Reference (ToR), work plans, reporting format and protocols, etc.) to enable the satisfactory execution of internal control assignments.
  • Prepares reports for management on internal control assignments undertaken
  • Facilitates any required self-assessment exercises on the effectiveness of internal controls
  • Advises and supports the Risk Management and Internal Control Manager in the strengthening of internal controls, systems and processes, including training and development needs to address control gaps
  • Facilitates the sharing of learning, based on best practices within the organisation as well as on best practices
  • Actively participates in any regional internal control / audit networks as well as relevant external networks concerning internal controls and risk management
  • Drives the testing of internal control system in place for robustness, efficiency and effectiveness.
  • Conducts half yearly inventory of Plan assets.
  • Reviews of the procurement process to determine the level of risk and propose actions to mitigate them.
  • Conducts yearly verification of suppliers list before approval by management
  • Undertakes the review of fleet management to assure management of effective and efficient use of its vehicles for Plan business.
  • Reviews contracts, MoUs, funding agreements in conformity with approved procedures and laws.
  • Responsible for the quarterly review of advances and their liquidation in advance reports.
  • Physical verification of at least twenty (20) sponsored children per quarter in each Program Implementation and Influencing Area (PIIA).
  • Performs/participates in other sensitive reviews and investigations as assigned.





Partner Risk Management

  • Responsible for the review of partners (LNGOs) activities (deliverables, reporting) in relations to MoU/Funding Agreements signed with Plan on a quarterly basis
  • Monitors whether appropriate due diligence is carried out on all potential partners, including financial capacity assessment and anti-terrorism screening
  • Supports training and capacity-building of partners on internal controls
  • Monitors actions taken to address weaknesses identified through partner due diligence
  • Coordinates/performs partner audits to ensure compliance with donor and Plan rules and regulations.

External Audits and Reviews

  • Acts as focal point for all external audits, facilitating timely provision of documents and information as required by external auditors/reviewers
  • Monitors actions taken by management in response to external audits and reviews, ensuring that all such actions are implemented and reported as agreed and on a timely basis.

Risk Management

  • Acts as focal point for regular updates by management of the Country Risk Register
  • Tracks progress of agreed actions to mitigate risks
  • Acts as focal point for Promoting Enhanced Transparency, Accountability and Learning initiative (PETAL) for tracking implementation of management actions designed to ensure more effective fraud prevention, detection and anticipation, to achieve greater transparency in operations and to improve accountability to stakeholders.

Child & Youth Safeguarding, and Gender Equality & Inclusion Policy Implementation

  • Ensures that the global policies on Safeguarding Children & Young people and Gender Equality & Inclusion are monitored and effectively implemented and that concerns are reported and managed in accordance with the appropriate procedures .

KEY RELATIONSHIPS

Internal: (i) Risk Management and Internal Control Manager (ii) All CO staff including Managers/supervisors (iii) Internal controllers and Global Assurance team in the WACA region

External: (i) Implementing Partners

(ii) Suppliers/Service providers-interact with all those who do business with Plan International Sierra Leone

(iii) External auditors commissioned by Plan or donor to audit projects sponsored by the donors

(iv) Relevant professional internal audit/risk management networks.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE





Essential Skills

  • First degree in auditing/ Accounting/finance/management/ ACCA or equivalent.
  • At least 3 years’ experience in internal audit
  • Good analytical skills
  • Good interpersonal skills (open minded, diplomatic)
  • Ability to remain calm and positive under pressure and in difficult situations
  • Ability to negotiate, persuade and influence
  • Good listener with strong advisory skills
  • Excellent writing and speaking skills
  • Familiarity with Microsoft Office Suite (Word, Excel and PowerPoint)
  • Organised, methodical and meticulous.

Desirable

  • Professional qualification in accounting/auditing
  • First-hand experience and knowledge of working in development sector
  • Familiarity with project management and development sector donor requirements
  • Knowledge of [country] legal and regulatory environment
  • Understanding of Risk Management concepts
  • Facilitation and coaching skills.

PHYSICAL ENVIRONMENT

The incumbent will be based in Freetown, Sierra Leone with 80% travel within the project offices and project/programme areas.

GENERAL ACCOUNTABILITY

Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Ensure staff understand Plan International’s commitment to driving a feminist agenda within the organization, and the ambition for gender equality and gender transformative leadership is embedded in our value-based leadership framework.




‘Apply’ Your application should include:

  • A cover letter
  • A comprehensive CV including details of two referees, one of whom should be your current or most recent supervisor Only short-listed candidates shall be contacted. References will be taken and background and anti-terrorism checks will be carried out in conformity with Plan International’s Safeguarding Children and Young People’s Policy.

Plan International follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with disability.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Location: Country Office

Type of Role: Internal Control Coordinator (national position)

Reports to: Risk Management and Internal Control Manager

Grade: D1

Closing Date: 13th April,2021

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.





A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

How to Apply

Qualified and interested individuals should click on the button below to apply.

 

 

Job Vacancy at UN Women – Operations Assistant

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.




 

Under the direct supervision of the UN Women Finance Associate, the Operations Assistant provides the overall administrative support and carries out varied and inter-related operational and financial activities ensuring high quality and accuracy of work. The Operations Assistant is results and client oriented producing administrative services of the highest quality in a timely and proactive fashion.

The Operations Assistant works in close collaboration with the Operations, Programme and projects staff in the Country Office, to exchange information and ensure consistent service delivery.

 

Summary of Key Functions:

  • Administration and implementation of operational support services
  • Budgetary and financial administration support
  • Human Resources Management services support
  • Facilitation of knowledge building and knowledge sharing




 

1. Administration and implementation of operational support services

  • In collaboration with the Operations Team, review the quality and timeliness of services provided by reference to corporate standards and by reference to standards/indicators established within the Office and Operations Unit.
  • Support Office compliance of operations with UN/UN Women rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets and monitoring of achievement of results.
  • Provide executive administration support to the head of office when necessary

 

2. Budgetary and financial administration support

  • Support Office compliance with UN Women rules and regulations of financial processes, and implementation of the effective internal control framework.
  • Support Office Management in the budgetary planning and monitoring
  • Ensure all financial transactions are identified, recorded and verified in compliance with IPSAS as outlined in the corporate policies and procedures.
  • Review and verify accuracy and relevancy of the supporting documents for payments and financial reports.
  • Ensure that all supporting documents on financial transactions are secured and properly filed.




 

3. Human Resources Management services support

  • Assume overall responsibility for attendance and leave management monitoring;
  • Help ensure proper administration of staff.
  • Support the Office Management in the maintenance and implementation of the proper performance management and learning strategy for the office.

4. Facilitation of knowledge building and knowledge sharing

  • Contribute to knowledge building and sharing with regards to management and operations within the Office.
  • Synthesis of lessons learnt/best practices and sound contributions to relevant knowledge networks and communities of practices.
  • Sound contributions to knowledge networks and communities of practice.

 

The key results have an impact on the overall Country Office efficiency and success in implementation of operational strategies as they relate to the use of corporate resources. The results also impact on staff morale within the Country Office.

 

CORE VALUES / GUIDING PRINCIPLES

  • Integrity: Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
  • Professionalism: Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
  • Cultural sensitivity and valuing diversity: Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.





CORE COMPETENCIES

  • Ethics and Values: Demonstrate and safeguard ethics and integrity
  • Organizational Awareness: Demonstrate corporate knowledge and sound judgment
  • Development and Innovation: Take charge of self-development and take initiative
  • Work in teams: Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
  • Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication
  • Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others
  • Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
  • Continuous Learning and Knowledge Sharing: Encourage learning and sharing of knowledge
  • Appropriate and Transparent Decision Making: Demonstrate informed and transparent decision making

FUNCTIONAL COMPETENCIES

  • Ability to administer and execute administrative processes and transactions;
  • Ability to manage business processes re-engineering, and implementation of new systems
  • Ability to perform work of confidential nature and handle a large volume of work;
  • Ability to priorities work and to multi-task;
  • Focuses on result for the client and responds positively to feedback;
  • Ability to handle web-based management systems;
  • Excellent knowledge of office software packages;




 

Education:

Minimum Bachelor Degree in Business Administration, Finance or related field.

A Master in Business Administration, Finance or related field would be an asset

 

Experience:

• At least five years of solid experience in Accounts and Financial management. Experience in the use of computers and office software packages (MS Word, Excel, PowerPoint) essential.

• Experience of working with international donor agency is an asset.

• Understanding of budgeting, accounting and bookkeeping, particularly under NEX procedures.

• Relevant experience in a UN system agency or organization is considered as an asset;

• Working experience in the field is added advantage.

• Good Knowledge of Atlas is highly desirable.

 

Language Requirements:

Fluency in English French




How to Apply

Qualified and interested individuals should click on the button below to apply.

 

Application Deadline: 14-Apr-21 (Midnight New York, USA)

Job Vacancy at CODE Sierra Leone – Finance and Operations Manager

Good books brought to life by excellent teachers help learners understand and thrive in the world around them. That is the idea behind CODE. CODE takes a comprehensive approach to programming, working with teacher educators, teachers, librarians, writers, and publishers to develop and sustain literate environment. CODE works in partnership with national and local governments, local implementing partners and in-country experts as well as with international experts.





CODE Headquarters (CODE HQ) is looking for a Finance and Operations Manager to support the CODE Sierra Leone office. Reporting to the Country Lead, the Finance and Operations Manager is responsible for ensuring that financial management, administration and business systems are effective, efficient and compliant. The position is responsible for accounting, budgeting, forecasting, reporting, cash management and supporting operations. The Finance and Operations Manager must also ensure a high level of rigour and integrity to support the projects and core capacity functions of CODE Sierra Leone. In addition, the Finance and Operations Manager will collaborate with other staff at CODE HQ and CODE Sierra Leone to ensure the effective and efficient functioning of the office.

Functions/Responsibilities
Finance and Compliance
  1. Identify compliance and finance risks and identify ways to mitigate those risks.
  2. Implement controls, systems, and procedures in line with directives from head office.
  3. Ensure systems are effective in preventing, detecting, and identifying non-compliance with applicable regulations, laws and standards in country.
  4. Prepare financial plans and maintain budgets in coordination with other staff and management.
  5. Supervise, manage, and maintain transactions, purchase orders, contracts and petty cash.
  6. Evaluate eligibility of expenses, ensure adequate supporting documents and proper authorization in compliance with accounting policies and procedures.
  7. Oversee proper allocation of expenses and monitor costs against budget.
  8. Verify bank reconciliations for all accounts.
  9. Reconcile general ledger accounts.
  10. Responsible for maintaining an inventory of all assets.
  11. Prepare regular financial statements and liaise with headquarters on financial matters.
  12. Completion of ad hoc financial information requests.
  13. Work closely with the Country Lead and HQ Finance staff in response to external and internal audits.
  14. Serve as key resource on technical concerns/challenges.
  15. Other accounting /finance and analysis duties as assigned.




Operations
  1. Liaise with CODE HQ on administrative matters.
  2. Responsible for in-country registration, taxation, reporting requirements and legal matters that affect the organization.
  3. Review and improve internal operating systems of the office.
  4. Responsible to roll out policies and procedures as directed by headquarters through training and orientation.
  5. Serve as focal point for overall office security including Crisis Management Plan.
  6. Respond to program requests for assistance on a broad range of topics including regulations, procedures, and personnel matters.
  7. Remain current with all regulations, practices, tax laws, reporting requirements and industry trends.
  8. Perform other duties as required.
Core Competencies

· Knowledge of internal control procedures.

· Application of institutional financial policies and guidelines.

· Incorporation of financial considerations into processes and procedures.

· Proficiency in computer skills, especially in MS Office (Excel, Outlook, Word etc.).

· Strong communication skills,

· Strong problem-solving skills.




Qualifications and experience:

· University degree from an accredited academic institution in Accounting, Finance or Business Administration.

· Minimum three (3) years of relevant experience in a similar role.

· Demonstrated financial and budgeting skills.

· Demonstrated experience in overseeing office operations, including program startup and closing.

· Strong analytical skills to identify operational risks and ability to solve operational problems.

· Training skills to roll out policies and procedures and ability to convey complex concepts through simplified approaches.

· Experience working for an INGO.

· Effective communication skills with individuals at all levels of the organization

· Ability to adapt to and learn new software.

· Able to work efficiently as a part of a team as well as independently.

· High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.

· Able to work well under pressure and meet set deadlines.

· Good organizational, time management and prioritizing skills

· Ability to interpret and implement company policies and procedures.

· Attention to detail in all areas of work.

· High level of personal integrity.

· Strong work ethic.




How to Apply

Qualified and interested individuals should click on the button below to apply.

 

Deadline for applications: Wednesday, April 7, 2021.

Job Vacancies at Breakthrough ACTION – 3 Positions

Breakthrough ACTION is recruiting to fill the following positions:

1.) Finance and Admin Assistant (x2)
2.) Monitoring and Evaluation Officer

 

Breakthrough ACTION is a five-year cooperative agreement from the United States Agency for International Development (USAID) to lead USAID’s social and behavior change programming around the world. Breakthrough ACTION is a partnership led by Johns Hopkins Center for Communication Programs and works with the Government of Sierra Leone (GoSL) and implementing partners to increase the capacity of Sierra Leone institutions in risk communication to effectively address high-risk behaviors associated with zoonotic diseases and malaria.





In the last year, a disease outbreak of a novel coronavirus (COVID-19) that began in China has triggered a global pandemic, challenging public health systems throughout the world and their ability to effectively communicate with their populations. Sierra Leone reported its first case of COVID-19 on March 30, 2020, and by March 22, had recorded 3,948 confirmed COVID-19 cases and 79 deaths in the country. In January of 2021 an Ebola Virus Disease outbreak was reported in Guinea one of Sierra Leone’s neighboring countries. To date Sierra Leone has not recorded a case of Ebola but the country has since been in the preparedness and readiness phase to tackle any likely spread of the disease in the country. There is a recognized need to provide immediate and robust support to the government to prevent further spread of COVID-19 and halt any likely spread of Ebola into the country.

 

See job details and how to apply below.

 

1.) Finance and Admin Assistant (x2)

 

Breakthrough ACTION has received additional funding from USAID to support the GoSL with risk communication for Ebola and COVID-19 vaccination activities. Breakthrough ACTION is therefore seeking applications from qualified individuals to fill two positions of Finance and Admin Assistant to support with finance and administrative work relating to i) Ebola and ii) COVID-19 vaccination project response. The positions will be based in Freetown. The Finance and Admin Assistants will report to the Finance Manager of Breakthrough ACTION.

Key Responsibilities

  • Maintain inventory of Ebola and COVID-19 materials and equipment, organize maintenance and repair of such equipment, and order and maintain inventory of supplies.
  • Assist with procurement process including obtaining quotations, follow up with vendors, preparing paperwork for contracts and purchase orders, going to the bank, etc.
  • Organize travel including booking of tickets, accommodation and arranging for travel advances and obtain appropriate approvals.
  • Assist Program Staff in organizing workshops and meetings, including selection of venues, preparing invitations, confirming attendance, organizing participant per diem payments and transportation, and ensuring other logistical support.
  • Assist Finance and Administration Manager in coding expenses, and preparing and facilitating per diem and other workshop/training related payments as needed.
  • Establish and maintain administrative and file systems (electronic and otherwise) to ensure smooth operation of Ebola and COVID-19 activities.
  • Schedule and coordinate internal meetings and appointments; take minutes as needed.




 

Qualifications

  • Diploma in business administration or equivalent.
  • Minimum of three years relevant experience in finance and administration in the NGO sector supporting USAID –funded projects.
  • Strong organizational and interpersonal skills.
  • Strong computer skills including Windows and Microsoft Office applications.
  • Familiar with procurement procedures; USAID procurement procedures a plus.
  • Fluency in English, both written and spoken; excellent oral and written communication skills.
  • Strong hands-on knowledge of QuickBooks a plus.
  • Experience in working in emergency situation a plus.

How To Apply

Interested individuals should send their CV, cover letter, and 3 references as one PDF document to: ccpsljobs@gmail.com

with “Finance and Admin Assistant” stated in the email subject line. Do not send certificates. Applicants that do not follow the directions exactly will be discarded. All applications must be received no later than April 7, 2021, for consideration. Because of the number of applicants, we cannot respond to every applicant.

 


2.) Monitoring and Evaluation Officer

 

Breakthrough ACTION has received funding from USAID to support the GoSL with risk communication for Ebola and COVID-19 vaccination activities. Breakthrough ACTION is therefore seeking applications from qualified individuals to fill a position of Monitoring & Evaluation Officer to support the program monitoring and evaluation (M&E) component of these activities as well as ad-hoc support for other ongoing projects. This full-time position is based in Freetown.

 





Essential duties and responsibilities:

The M&E Officer will, under the oversight and guidance of the Deputy Chief of Party and Senior Program Officer, support in-country program monitoring, evaluation, and learning (MEL), per CCP policies. The M&E Officer will report to the Deputy Chief of Party and/or Senior Program Officer.

 

Specific duties & responsibilities:

–        Successfully completes the Johns Hopkins University Center for Communication Programs certification course in Fundamentals of Program Monitoring for Social and Behavior Change within one month of hire.

–        Works with research team as needed to support development of research or public health practice protocols and tools, and development of MEL plans

–        Contributes to the development of MEL reports and potentially manuscripts for peer-review, presentations, posters, blogs and other products, using writing that is accurate, clear with logical flow, and appropriate for different audiences

–        Develops data visualization resources, including from virtual monitoring data dashboards, for reports, briefs, infographs, and other products

–        Helps prepare presentations of MEL findings and/or presents findings at external and internal meetings and conferences, and with local and community stakeholders

–        Assists with identification of key indicators and development of Performance Indicator Reference Sheets and Performance Monitoring Plans

–        Designs data capture tools for monitoring data that are relevant to specific indicators in the performance monitoring plan

–        Maintains and manages real time data monitoring systems such as google and social media analytics, etc.

–        Compiles data and estimates for program indicators at specified frequencies and from multiple sources for entry into monitoring database. Keeps accurate records of data sources and communication

–        Routinely Inputs data accurately into project monitoring database and conducts quality and validity checks

–        Maintains monitoring data dashboards and provides data visualizations for country specific and Breakthrough ACTION indicators

–        Assists with monitoring of project activities and tracks/reports on progress against indicators

–        Supports compilation and analysis of monitoring data to provide program feedback

–        Participates in data audits as needed

–        Assists with data cleaning of monitoring data and data preparation for analysis, w/direction

–        Assists with basic descriptive analysis on monitoring data using appropriate software

–        Contributes to analysis and interpretation of qualitative data w/direction

–        Involves and fully informs team members and supervisors on progress of tasks in a timely way.

–        Works directly with and supports program staff at headquarters and in the field as needed

–        Regularly attends and participates in project team meetings and other meetings with partners and stakeholders

 

Minimum qualifications (mandatory):

Bachelor’s degree (BA, BS, etc.) with at least 3 years of relevant experience.

 





Preferred qualifications:

Master’s degree (MA, MPH, etc.) with 3-5 years professional experience in monitoring public health programs.

 

Special knowledge, skills, and abilities:

–        Ability to handle multiple tasks simultaneously and set priorities.

–        Familiarity with mobile data collection applications like COMM CARE, ODK is a plus

–        Willingness to learn and develop new skills; self-driven with a high sense of quality and ability to meet tight deadlines.

–        Familiarity with data analysis approaches for both qualitative and quantitative data

–        Familiarity with Microsoft Office, Excel, Outlook, PowerPoint, and data-entry systems or software.

–        Fluent in English, both written and spoken, excellent written and oral communication skills.

 

How To Apply

Interested individuals should send their CV, cover letter, and 3 references as one PDF document to: ccpsljobs@gmail.com

with “M&E Officer” stated in the email subject line. Do not send certificates. Applicants that do not follow the directions exactly will be discarded. All applications must be received no later than April 7, 2021, for consideration. Because of the number of applicants, we cannot respond to every applicant.

Job Vacancy at Africell Group – Business Support Unit (BSU) Manager

Africell is hiring a Business Support Unit (BSU) Manager for our operation in Sierra Leone!

Africell Group is a mobile technology company providing voice, messaging, data, mobile money and other integrated telecoms services to over 12 million subscribers across Africa.

Professional requirements:

    • At least 5 years of experience in a GSM operator, working on Prepaid, postpaid & VAS systems
    • Project management knowledge & experience
    • Ability to lead a team of 5-10 engineers
    • Ability to communicate with systems vendors
    • Good Knowledge in O&M of all prepaid, postpaid & VAS nodes




  • Implement & maintain new requirements, reporting, modification, upgrade of system parameters, customization and/or new enhancements on all the Customer Management, Billing Systems and VAS based on commercial requirements
  • Generate\Validate interconnect & revenue assurance reports
  • Communicate & synchronize with other departments in order to design new promotions
  • Communicate the final plan to the team for implementation
  • Engage in maintenance of Hardware & Daily Health Check Fault Diagnosis, Trouble Shooting, Escalations, co-ordination for Emergencies & Critical Problems
  • Good knowledge & experience in software development languages & databases (.net, Java, golang, Mysql, MSSQL, mongoDB)
  • Good knowledge & experience in APIs (XML, Json, SOAP, Restful)





Education Requirements:

  • Bachelor degree (minimum) in Engineering, Computing or a related discipline

How to Apply

Qualified and interested individuals should click on the button below to apply.

 

 

Job Vacancies at FreeBalance – 2 Positions

FreeBalance is recruiting to fill the following positions:

1.) Functional Support Specialist
2.) Technical Support Specialist

 

See job details and how to apply below.

 

1.) Functional Support Specialist

FreeBalance is looking for a Functional Support Specialist to join its team in Freetown, Sierra Leone. The Functional Support Specialist will work directly with customers to provide application support for the company’s suite of Government Resource Planning (GRP) solutions. The ideal candidate will be an experienced customer support professional that can operate in a fast-paced environment.



Main Responsibilities:

    • Work with customers to understand requirements and issues and direct them to the proper solution in a timely manner using a centralized customer support system.
    • Reproduce errors, issues or bugs as a part of a case investigation to determine whether the case is a product issue, enhancement request or request for professional services.
    • Serve as point of contact for customer investigations and troubleshoot or solve basic and complex customer issues logged in the customer portal.
    • Provide knowledge transfer and training by sharing good practices and lessons learned with team members and contribute to the FreeBalance knowledge base.
    • Liaise with the local project team, research & development or other departments on complex issues and involve the appropriate people to support case resolution when required.
    • Work with other departments to produce and maintain technical, user, and training material in accordance with the company’s documentation standards.
    • Provide regular reports to local project team and regional management on status of cases and recommended next steps for resolution. Escalate cases as required.

Qualifications:

    • Domiciled in Freetown
    • Undergraduate degree in Economics, Finance, Business Administration, Public Administration
    • 2-3 Years of support experience working supporting customers on a deployed Financial System and using CRM/Support Tools to engage with customers when troubleshooting and solving cases
    • Background in working with a live Financial System and ability to write use cases
    • Working with customers on gathering and interpreting requirements
    • Ability to work with MS Office and other productivity tools
    • Working with Government (any ministry level) would be considered an asset
    • Fluent in English, read, write and speak
    • Ability to travel upto 50%
We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.
To apply for this position, click





2.) Technical Support Specialist

 

FreeBalance is looking for a Technical Support Specialist to join its team in Freetown, Sierra Leone. The Technical Support Specialist will work directly with customers to provide technical support for the company’s suite of Government Resource Planning (GRP) solutions. The ideal candidate will be an experienced technical customer support professional that can operate in a fast-paced environment.

Main Responsibilities:

    • Work with customers to understand technical requirements and issues and direct them to the proper solution in a timely manner using a centralized customer support system.
    • Reproduce errors, issues or bugs as a part of a case investigation to determine whether the case is a product issue, enhancement request or request for professional services.
    • Serve as point of contact for customer investigations and troubleshoot or solve technical customer issues logged in the customer portal.
    • Provide knowledge transfer and training by sharing good practices and lessons learned with team members and contribute to the FreeBalance knowledge base.
    • Liaise with the local project team, research & development or other departments on complex issues and involve the appropriate people to support case resolution when required.
    • Work with other departments to produce and maintain technical documentation in line with company standards.
    • Provide regular reports to local project team and regional management on status of cases and recommended next steps for resolution. Escalate cases as required.

Qualifications:

    • Domiciled in Freetown
    • Undergraduate degree in computer Science, Engineering or like discipline
    • 2-3 Years of support experience working with any Enterprise Level System with demonstrated experience in using systems to resolve cases. EG; CRM/Support System User
    • Background in Database administration or Maintenance an asset
    • Experience in building reports using any tool
    • Ability to work with data models, Web applications an asset
    • Experience in supporting customers and troubleshooting problems is a must
    • Fluent in English, read, write and speak.
    • Ability to travel upto 50%
We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.
To apply for this positions, click here