Chemonics is recruiting to fill the following positions:

1.) M&E/KMC Specialist
2.) MIS Specialist

 

See job details and how to apply below.

1.) M&E/KMC Specialist

SCOPE OF WORK

Global Health Supply Chain – Procurement Supply Management (GHSC-PSM)  

Sierra Leone  

TITLE: M&E/KMC Specialist

The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM)  project in Sierra Leone is the primary vehicle through which USAID (1) procures and provides health  commodities, (2) provides technical assistance to improve partner countries’ management of the supply  chain, and (3) collaborates with key international stakeholders to support global health initiatives. The  Sierra Leone office primarily work under the project’s President’s Malaria Initiative (PMI) task order to  provide health commodity procurement and supply chain technical assistance.

The Monitoring and Evaluation (M&E) and Knowledge Management and Communications (KMC) Specialist  will be responsible for providing key technical support in the implementation of M&E and KMC project  activities. The M&E /KMC Specialist will lead the development of the project M&E plan, promote data  quality through periodic assessments and implement project’s communications, including developing  stories and social media posts, reports, newsletters, and abstracts.

Key Responsibilities  

M&E specific tasks 

• Lead the development of the project’s M&E plan by identifying indicators and organizing data  collection in accordance with the M&E plan.
• Lead in evaluating systems, identifying gaps in their functionality, and monitoring and tracking  the use of supply chain solutions across Sierra Leone.
• Promote creation of standardized reports to better inform decision making at the central and  district levels.
• Provide on the ground monitoring and data quality assessments to track progress towards  achieving project’s results using key performance indicators.
• Maintain the M&E system, periodically evaluate its effectiveness, and adjust as necessary to  provide the project with accurate and useful data.
• In collaboration with the MIS Specialist and Supply Chain Specialist, review malaria program  related data and submit routine M&E data to the GHSC-PSM reporting platform.  • Assist with the development of project annual work plans; monitor project progress against the  work plan deliverables and reporting requirements.
• Work collaboratively with technical teams to meet needs for project communication consistent  with USAID standards.

KMC related tasks 

• Identify stories from technical materials, such as reports and conference abstracts, and develop  them into stories that follow a clear narrative arc, showcase the project’s work, and appeal to a  non-technical audience.
• Develop content, such as reports, two-pagers, case studies, articles, blogs, social media,  newsletter, presentations, conference materials, videos, and podcasts for publications.
• Perform other duties and responsibilities as needed.

Required Skills and Qualifications  

• Bachelor’s degree and four years of technically relevant experience in either M&E or Communications or master’s degree with two years of technically relevant experience.
• Experience producing key performance indicators for project performance.
• Experience conducting data quality assessments and reporting.
• Knowledge of supply chain management, logistics systems, data warehousing, and data  visualization considerations preferred.
• Experience developing professional content for websites, social media, and conference  presentations.
• Experience in capacity building including curriculum development and providing trainings.
• Highly organized, able to meet deadlines and prioritize tasks; works well under pressure.
• Demonstrated creative and analytical skills.
• Experience working with government partners at the national or regional levels.
• Experience working with international donors; USAID experience preferred.
•  Demonstrated ability to communicate clearly and concisely.
• Computer skills in Word, Excel, Access, and other programs required (some experience with a  statistical package such as SPSS, STATA, SurveyCTO, PowerBI or SAS preferred).
• Excellent written and oral communication skills.

Location: This position based in Freetown, Sierra Leone and may require some regional travel  Supervision: The M&E/KMC Specialist will report to the GHSC-PSM Resident Malaria Advisor Application Instructions 

Please send an email with your CV and cover letter attached ‘’ M&E/KMC Specialist’’ in the subject line to  PSMSierraLeoneRecruitment@chemonics.com 27th September 2024 on/before 5:00PM Freetown Local  Time .

Chemonics is an equal opportunity employer and does not discriminate in its selection and employment practices based on race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee  organization, or other non-merit factors.

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2.) MIS Specialist

SCOPE OF WORK

Global Health Supply Chain – Procurement Supply Management (GHSC-PSM)  Sierra Leone  

TITLE: MIS Specialist

The USAID Global Health Supply Chain Program – Procurement and Supply Management  (GHSC-PSM) project in Sierra Leone will be the primary vehicle through which USAID (1)  procures and provides health commodities, (2) provides technical assistance to improve  partner countries’ management of the supply chain, and (3) collaborates with key  international stakeholders to support global health initiatives. The GHSC-PSM in Sierra  Leone primarily works under the project’s President’s Malaria Initiative (PMI) task order to  provide malaria commodity procurement and supply chain technical assistance.  The Management Information Systems (MIS) Specialist will be responsible for providing key  technical support in the implementation of MIS project activities. The MIS Specialist will  support the use of LMIS and HMIS platforms to increase data analysis and visibility. Key Responsibilities  

• Lead and manage technical assistance for Health Management Information System  (HMIS) and Logistics Management Information System (LMIS) strengthening  activities.
• Work closely with the Supply Chain Specialist to evaluating systems, identifying  gaps in their functionality, and monitoring and tracking the use of supply chain  solutions across Sierra Leone.
• Assesses the quality of data submitted to the country HMIS and LMIS system in  DHIS-2 and supply at various supply chain levels.
• In collaboration with the Supply Chain Specialist, lead the roll-out of supply  dispensing platform.
• Support the Ministry of Health (MOH) in the integration of supply and DHIS-2.
•  Provide technical support in building capacity of qualified trainers at the MOH in  data analysis.
• Promote creation of standardized reports to better inform decision making at the  central and district levels.
• Support the district level data clinic to guide supply chain decisions.
• In collaboration with the M&E/Knowledge Management and Communications Specialist review malaria program related data using data analytics tools to collect  and support submission of routine M&E data to the GHSC-PSM reporting platform.
• Assist with the development of annual project work plan.
• Perform other duties and responsibilities as needed.

Required Skills and Qualifications  

• Bachelor’s degree and four years of technically relevant experience in MIS required  or Master’s degree with two years of technically relevant experience.
• Demonstrated knowledge of supply chain management, logistics systems, data  warehousing, and data visualization considerations preferred.
• Experience in pharmaceuticals inventory management preferred.
• Experience working with government partners at the national or district levels.
• Experience working with international donors; USAID experience preferred.
• Experience in capacity building including curriculum development and providing  trainings.
• Strong analytical skills
• Computer skills in MS Word, Excel, Access, and other programs req
• Excellent written and oral communication skills.

Location: This position based in Freetown, Sierra Leone and may require some regional  travel

Supervision: The MIS Specialist will report to the GHSC-PSM Resident Malaria Advisor

Application Instructions 

Please send an email with your CV and cover letter attached ‘’MIS Specialist’’ in the subject line to  PSMSierraLeoneRecruitment@chemonics.com 27th September 2024 on/before 5:00PM Freetown Local  Time .

Chemonics is an equal opportunity employer and does not discriminate in its selection and employment practices based on race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee  organization, or other non-merit factors.

UNDP (United Nations Development Programme) is recruiting to fill the following positions:

1.) Monitoring, Evaluation and Reporting Analyst
2.) Data Analyst
3.) Monitoring and Performance Specialist

 

See job details and how to apply below.

 

1.) Monitoring, Evaluation and Reporting Analyst

Job Identification : 20523

Locations : Freetown, Sierra Leone

Posting Date : 09/06/2024, 10:56 AM

Apply Before : 09/21/2024, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : IPSA-9

Vacancy Type : International Personnel Service Agreement

Practice Area : Effectiveness

Bureau : Regional Bureau for Africa

Contract Duration : 1 Year

Education & Work Experience : Master’s Degree – 2 year(s) experience OR Bachelor’s Degree – 4 year(s) experience

Required Languages : English

Vacancy Timeline

2 Weeks

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustices of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and the planet. Learn more at undp.org or follow at @UNDP.

In light of the UNDP Programme, the requirements of the Programme and Operations Policies and Procedures and the Monitoring and Evaluation Strategy of the Country Programme Document (CPD) 2025- 2030, the UNDP Country Office has established a Monitoring and Evaluation System and has enhanced the culture of generating and utilizing evidence through the establishment of the Data Centre. The Data Centre will collect programmatic and socio-economic data to support evidence planning and management. UNDP Sierra Leone CPD for 2025-2030 will develop an M&E strategy to support the tracking of the country office performance and provide evidence for adaptive management.

UNDP Sierra Leone Country office adopts a portfolio approach to accommodate changing business needs and leverage synergies across interventions to achieve its strategic goals. Therefore, the MER Analyst is expected to work across units, functions, teams, and projects in multidisciplinary teams to enhance and enable horizontal collaboration.

Under the guidance and direct supervision of the Deputy Resident Representative and overall supervision from the Head of the Programme Management Support Unit (PMSU), and in close coordination with the Programme staff, the MER Analyst provides support in the execution of services in the PMSU, supports the design, planning, and management of the program and projects by managing data and facilitating program implementation. The MER Analyst promotes a client-oriented approach consistent with UNDP rules and regulations.

The MER Analyst supports the staff of the Programme and Projects by working in close collaboration with the operations, program, M&E colleagues and project teams in the CO and UNDP Regional Bureaus and HQ staff for resolving complex program-related issues and information delivery.

The MER Analyst is responsible for supporting oversight, capacity building, and knowledge management to strengthen project quality assurance, risk management, and Social and Environmental Screening (SES) across the Country Office portfolio.

Scope of work

A. Implement and participate in the design of monitoring and evaluation frameworks, systems, and tools, and as applicable, conduct programme quality assurance in keeping with corporate policies:

•  Support project managers in designing the results-based management, monitoring and evaluation frameworks and plans in line with UNDP Programme and Operations Policies and Procedures (POPP) with appropriate tracking tools. Help in ensuring the application of UNDP social and environmental safeguards as applicable;
•  Serve as the Programme focal point for the provision of overall technical and policy advisory support on monitoring and evaluation (M&E) and results-based management (RBM) requirements and activities to the project and project manager, project team concerned with monitoring and evaluation, and consultants and/or members of evaluation teams;
•  Advocate the adherence to UN/UNDP policy positions on monitoring and evaluation, results-based management, and quality assurance, as applicable, and ensure their mainstreaming into all aspects of the project interventions. Provide guidance on the systematized, effective application of RBM, M&E and quality assurance tools throughout the full project cycle from the design to implementation, reporting and during the timely closure of projects;
•  Support the mapping of business processes and elaboration of Standard Operating Procedures (SOPs) in programme and project oversight. Act as custodian for evaluation quality assurance checklist to ensure quality check from the TOR formulation to final evaluation report and timely implementation of the recommendations;
•  Provide input to project’s annual planning processes that includes the Integrate Work Plan and Project Annual Business Plan; and participate in defining targets and indicators to ensure consistency with the approved project document and with UNDP POPPs;
•  Ensure gender equality, disability inclusion, and Leave No One Behind (LNOB) principles are an integral part of UNDP programmes and operations and that these considerations are fully mainstreamed into programming and reflected in programme/project design, monitoring, reporting and evaluations in line with the UNDP Gender Equality and Disability Inclusion Strategies, UNSDG Operational Guide for Country Teams on LNOB, and available regional guidance.

B. Ensure coordination and efficient support to monitoring, reporting, evaluation and results-based management of the Project:

•  Coordinate implementation and application of efficient and evidence-based results monitoring and, as applicable, quality assurance work for project implementation and delivery. Advise the project management team on delivery implementation challenges and provide support in resolving obstacles and bottlenecks;
•  Develop templates for project and work plan monitoring and quality assurance visits. Collect reliable and coherent data to assess project progress and results. Provide regular updates to the project team using latest M&E and IT tracking tools to enhance efficiency and effectiveness in the monitoring processes;
•  Ensure consistent maintenance and monitoring of relevant scorecards and quality assurance tools such as the Social and Environmental Safeguards. Provide support to the management and coordination of third-party monitoring and/or any other data collection interventions in the country office;
•  Analyze requirements and synthesize proposals for the planning, preparing, and managing project evaluations and other types of evaluations. Draft and revise Terms of Reference (TOR) for specific project monitoring and evaluation missions and/or desk evaluations/reviews. Participate in consultant and evaluation team selection and provide technical feedback on evaluation inception reports and draft evaluations and budget oversight. Draft and review management responses to the evaluations;
•  Consolidate evaluation findings, lessons learned, and recommendations to be disseminated in learning events and channeled into decision-making processes. Analyze and synthesize monitoring and evaluation reports and other data sources to assess the project’s effectiveness and impact. Follow up on the project team’s implementation of audit and evaluation recommendations;
•  Contribute to the establishment of statistics database and dashboards.

C. Support capacity building and facilitate knowledge building and sharing on monitoring, evaluation and results-based management project:

•  Organize learning, training, and capacity building activities on monitoring and evaluation, RBM, data collection and survey methods, gender mainstreaming with the project team. In close collaboration with relevant teams in the CO, contribute to development and delivery of training packages to strengthen partners’ capacities in project monitoring and oversight;
•  Support the identification, synthesis, documentation, and dissemination of key lessons learned and good practices derived from monitoring and evaluation activities on what works, what does not work, revised theories of change to identify innovative ideas for their scaling or replication;
•  Provide sound contributions to local and global knowledge networks, communities of practice, and other knowledge management mechanisms. Proactively participate in UNDP regional and international fora on relevant thematic areas (including engaging in thematic discussions, contributing with analytical papers, etc.);
•  Contribute to the implementation of Evaluation Knowledge Management and Learning Strategy.

D. Reporting and Documentation:

•  Support the development of project annual reporting (PIR), Country Office annual report and review reports from Implementing Partners and any other relevant stakeholder;
•  Work closely with the project team to ensure that lessons learned from project evaluations are documented properly;
•  Develop and maintain accurate information in a project database, as well as accurate and timely electronic files on deliverables;
•  Undertake the quality control of project’s implementing strategies and approaches.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Monitoring, Evaluation, and Reporting Analyst under the general supervision of the DRR and collaborates closely with the Project Teams and the UNDP Sierra Leone country office, particularly the M&E team.

Competencies

CORE

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business Direction and Strategy:

•  System Thinking
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  •  Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.

Business Management:

•  Portfolio Management
  •  Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment.
•  Monitoring
  •  Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.
•  Evaluation
  •  Ability to make an independent judgement based on set criteria and benchmarks;
  •  Ability to anticipate client’s upcoming needs and concerns.

Business Development:

•  Knowledge Generation
  •  Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Partnership Management:

•  Relationship Management
  •  Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.

2030 Agenda: Engagement & Effectiveness:

•  Effectiveness
  •  Programming principles & standards and development effectiveness principles.

Required Skills and Experience

Minimum education requirements:

•  Advanced university degree (master’s degree or equivalent) in Development/Development Studies, Economics, Statistics, Business Administration/Management, Public Administration, Social Policy/Sciences, International Relations, or related field is required; or
•  A first-level university degree (bachelor’s degree) in the above-mentioned field in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Minimum years of relevant work experience:

•  Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience in M&E, programme and/or team management working with quality assurance instruments, results-based management models, and multiple stakeholders is required.

Required skills:

•  Proven technical knowledge of the results-based management cycle and monitoring and evaluation is required;
•  Proven experience in designing monitoring and evaluation systems and designing development projects or integrated portfolios is required;
•  Proven ability to work with quantitative and qualitative data, and appropriately use qualitative data /information collection tools in innovative ways is required;
•  Experience in the use of computers, office software packages (MS Word, Excel, etc.), and web-based management systems, and up-to-date, advanced knowledge of data management tools and database packages.

Desired skills in addition to the competencies covered in the Competencies section:

•  Experience in designing, implementing and/or managing assessments and/or data collection exercises/processes is desired;
•  Experience conducting applied research projects and reporting on findings is desired.

Language Requirement

•  Fluency in English is required.

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

APPLY

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2.) Data Analyst

Job Identification : 20386

Locations : Freetown, Sierra Leone

Posting Date : 09/04/2024, 08:52 AM

Apply Before : 09/19/2024, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : IPSA-8

Vacancy Type : International Personnel Service Agreement

Practice Area : Management

Bureau : Office of Administrator

Contract Duration : 1 Year

Education & Work Experience : Master’s Degree

Other Criteria : OR Bachelor’s Degree – 2 year(s) experience

Required Languages : Fluency in English

Desired Languages : Working knowledge of another UN language

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The UN Secretary-General established the UN SDG Action Campaign to inspire people and organizations from all backgrounds and every part of the world to take actions to achieve the Sustainable Development Goals, while holding decision-makers to account for progress society-wide. The UN SDG Action Campaign is hosted and supported by UNDP and is based in Bonn (Germany) with a lean team that marshals rapid support for new initiatives as opportunities arise and provides partners with on-demand strategic creative services that inspire SDG action with an engaged community of activists and concerned individuals.

The UN SDG Action Campaign is working closely with cities and local governments to showcase how they are actively contributing to implement Agenda 2030, accelerating transformative action to achieve the Sustainable Development Goals for all, and everywhere. The UN SDG Action Campaign, together with the office of UNDP in the Sierra Leone are supporting the Freetown City Council to implement its development plan and showcase how it contributes to implement the Sustainable Development Goals.

Freetown has experienced a significant increase in population due to migration from rural areas, especially after the 11-year civil conflict. The impacts of climate change have further accelerated this growth. Over the past 25 years, the population of Freetown has more than doubled, and it now accommodates approximately 15% of the national population on less than 0.1% of the national landmass. The city is projected to gain another half a million residents over the next decade. Unfortunately, the Freetown City Council has historically lacked the necessary urban management tools to utilize urbanization for economic growth and improved service delivery. The consequences of rapid population growth without proper land use planning and building controls are devastating for the natural environment and the quality of life for residents.

In its 2019 -2023 development plan, the Freetown City Council aimed to address various challenges through Transform Freetown eleven priority sectors, including environmental management, revenue mobilization, education, and sanitation. Together, the Council, its residents, and a group of technical experts identified 19 targets and 37 initiatives to be implemented. A wide range of projects were initiated, including setting up waste management micro-enterprises, yearly flood mitigation interventions, establishing early learning centers for children of market women in two markets, and launching the Freetown Fashion Design and Creative Arts Network.

The Transform Freetown—Transforming Lives Plan (Transforming Lives, for short) is Freetown City Council’s development plan for 2024 – 2028. It builds on the progress made during the previous five years of the Transform Freetown initiative. Transforming Lives aims to be inclusive and data-driven in addressing Freetown’s challenges and creating job opportunities.

The plan focuses on four priority sectors:

•  Climate change
•  Heritage tourism
•  Digital economy
•  Human development

These priorities directly relate to the Sustainable Development Goals and align with the Government of Sierra Leone’s Medium-term National Development Plan. In May 2024, the Freetown City Council engaged extensively with the community to identify the interventions that need prioritization. Approximately 4,800 residents from 48 wards representing various stakeholders, including youth, elderly, persons with disabilities, women, and religious leaders, were involved in the engagement process. Feedback from the communities emphasized the need for improvements in critical public service delivery, including water access, health facilities, education and skills development, and waste management.

The Data Analyst will conduct research and evaluation to support the implementation of the Transforming Lives Plan. The Data Analyst will have a high degree of independence to assess project impacts, make improvement recommendations and provide feedback for projects initiated or continued as part of Transforming Lives.

Duties and Responsibilities

•  Manage impact assessment dashboard. Develop Key Performance Indicators (KPIs) and metrics related to program objectives;
•  Ensure data collection and analysis. Collect and organize data, and track progress in an impact assessment dashboard;
•  Establish evaluation methodologies. Apply appropriate evaluation methodologies, frameworks, and tools to assess program effectiveness and impact;
•  Ensure effective milestone reporting. Prepare regular milestone reports to communicate progress, achievements, and challenges of programs to various internal and external stakeholders;
•  Promote stakeholder collaboration. Collaborate with internal teams, external partners, and program participants to gather feedback and insights for evaluation purposes;
•  Contribute to knowledge management and information sharing;
•  The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement:

This position reports to the Advisor, cities and local governments, UN SDG Action Campaign, UNDP Executive Office. The Analyst will be based at the Freetown City Council, under the National Implementation Modality, and will directly support the Mayor of Freetown and the City´s Chief Administrator.

Competencies

Core

•  Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
•  Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
•  Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
•  Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
•  Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
•  Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
•  Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical competencies

Nature, Climate and Energy:

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•  Climate Change Mitigation: sustainable Infrastructure.

Budget management:

•  Ability to support budgetary aspects of the work planning process, drawing and management of team budgets.

Strategic Thinking:

•  Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
•  Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.

Evaluation:

•  Ability to make an independent judgement based on set criteria and benchmarks – Ability to anticipate client’s upcoming needs and concerns.

Project management:

•  Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.

Risk management:

•  Ability to identify and organize action around mitigating and proactively managing risks.

Communication:

•  Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
•  Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Required Skills and Experience

Education:

•  Advanced university degree (master’s degree or equivalent) In Social Science, Public Policy, Global Affairs or a relevant discipline is required. Or
•  A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience:

•  Applicants with a Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional work experience in project development and project management;
•  At least 2 years of experience working with local and regional governments, preferably in Africa;
•  Proven experience in contributing to the development and testing of data collection instruments;
•  Experience in working as part of an interdisciplinary team to plan and conduct evaluations;
•  Demonstrated experience in organizing , summarizing and communicate information clearly and concisely;
•  Proficiency in conducting analyses using appropriate analytic tools and techniques for quantitative data (e.g., descriptive and inferential analysis in Stata) and/or qualitative data (using content analysis and thematic clustering);
•  Experience in quantitative data management (data organization, data cleaning) for research purposes;
•  Proficiency in at least one statistical and spatial software;
•  Aptitude for coding for data management, analysis, and visualization.

Required Language(s):

•  Fluency in English is required. Working knowledge of another UN language is desired.

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

APPLY

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3.) Monitoring and Performance Specialist

Job Identification : 20397

Locations : Freetown, Sierra Leone

Posting Date : 09/04/2024, 05:30 AM

Apply Before : 09/19/2024, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : IPSA-10

Vacancy Type : International Personnel Service Agreement

Practice Area : Management

Bureau : Office of Administrator

Contract Duration : 1 Year

Education & Work Experience : Master’s Degree – 5 year(s) experience OR Bachelor’s Degree – 7 year(s) experience

Required Languages : English

Desired Languages : Working knowledge of another UN language

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description

Diversity, Equity, and Inclusion are core principles at United Nations Development Programme (UNDP): we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description

The UN Secretary-General established the UN SDG Action Campaign to inspire people and organizations from all backgrounds and every part of the world to take actions to achieve the Sustainable Development Goals, while holding decision-makers to account for progress society-wide. The UN SDG Action Campaign is hosted and supported by UNDP and is based in Bonn (Germany) with a lean team that marshals rapid support for new initiatives as opportunities arise and provides partners with on-demand strategic creative services that inspire SDG action with an engaged community of activists and concerned individuals.

The UN SDG Action Campaign is working closely with cities and local governments to showcase how they are actively contributing to implement Agenda 2030, accelerating transformative action to achieve the Sustainable Development Goals for all, and everywhere. The UN SDG Action Campaign, together with the office of UNDP in the Sierra Leone are supporting the Freetown City Council to implement its development plan and showcase how it contributes to implement the Sustainable Development Goals.

Freetown has experienced a significant increase in population due to migration from rural areas, especially after the 11-year civil conflict. The impacts of climate change have further accelerated this growth. Over the past 25 years, the population of Freetown has more than doubled, and it now accommodates approximately 15% of the national population on less than 0.1% of the national landmass. The city is projected to gain another half a million residents over the next decade. Unfortunately, the Freetown City Council has historically lacked the necessary urban management tools to utilize urbanization for economic growth and improved service delivery. The consequences of rapid population growth without proper land use planning and building controls are devastating for the natural environment and the quality of life for residents.

In its 2019 -2023 development plan, the Freetown City Council aimed to address various challenges through Transform Freetown eleven priority sectors, including environmental management, revenue mobilization, education, and sanitation. Together, the Council, its residents, and a group of technical experts identified 19 targets and 37 initiatives to be implemented. A wide range of projects were initiated, including setting up waste management micro-enterprises, yearly flood mitigation interventions, establishing early learning centers for children of market women in two markets, and launching the Freetown Fashion Design and Creative Arts Network.

The Transform Freetown—Transforming Lives Plan (Transforming Lives, for short) is Freetown City Council’s development plan for 2024 – 2028. It builds on the progress made during the previous five years of the Transform Freetown initiative. Transforming Lives aims to be inclusive and data-driven in addressing Freetown’s challenges and creating job opportunities.

The plan focuses on four priority sectors:

•  Climate change
•  Heritage tourism
•  Digital economy
•  Human development

These priorities directly relate to the Sustainable Development Goals and align with the Government of Sierra Leone’s Medium-term National Development Plan. In May 2024, the Freetown City Council engaged extensively with the community to identify the interventions that need prioritization. Approximately 4,800 residents from 48 wards representing various stakeholders, including youth, elderly, persons with disabilities, women, and religious leaders, were involved in the engagement process. Feedback from the communities emphasized the need for improvements in critical public service delivery, including water access, health facilities, education and skills development, and waste management.

The Monitoring & Performance Specialist will be responsible for performance improvement in the implementation of Transforming Lives Plan. S/he will will work closely with Freetown City Council staff and technical teams to use performance management practices and data analytics and make data-informed program and process improvements, to spend resources wisely and to ultimately deliver better services to the residents of Freetown. The work is focused on three areas: performance management, continuous improvement and data analytics.

Scope of Work:

•  Guide the development and implementation of Transforming Lives strategic and operational plans in alignment with agreed goals and priorities;
•  Work with city leadership and team to identify performance data;
•  Develop reporting and monitoring systems for regular organizational performance reviews;
•  Build internal capacity within departments, teams and projects for robust outcomes-based performance management and measurement activities;
•  Conduct deep dive diagnostics into performance issues to identify root cause, potential solutions and then work with stakeholders and technical teams to implement solutions;
•  Contribute to the development, planning, coordinating, distributing, and analyzing of employee and resident surveys;
•  Conduct performance management assessments evaluations; and assist managers with development and implementation of performance improvement action plans;
•  Work with the City´s departments and project teams to help them collect, understand, and use their data for managerial decision making to address issues and to drive improvements to the City’s delivery of services;
•  The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

This position reports to the Advisor, cities and local governments, UN SDG Action Campaign, UNDP Executive Office. The Specialist will be based at the Freetown City Council, under the International Implementation Modality, and will directly support the Mayor of Freetown and the City´s Chief Administrator.

Competencies

Core Competencies

Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact;

Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems;

Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences;

Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results;

Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration;

Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.

Cross-Functional & Technical competencies:

2030 Agenda: Planet

•  Nature, Climate and Energy
  •  Climate Change Mitigation: Sustainable Infrastructure.

Finance

•  Budget management
  • ​​​​​​​Ability to support budgetary aspects of the work planning process, drawing and management of team budgets.

Business Direction & Strategy

•  System Thinking
  •  Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.

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•  Effective Decision Making
  •  Ability to take decisions in a timely and efficient manner in line with one’s authorities, area of expertise and resources.
•  Project Management
  •  Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.
•  Risk management
  •  Ability to identify and organize action around mitigating and proactively managing risks.
•  Communication
  •  Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience;
  •  Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Minimum Qualifications of the Successful IPSA

Minimum Education Requirements

•  Advanced university degree (master’s degree or equivalent) in Social Sciences, Public or Business Administration, Global Affairs, or a relevant discipline is required; Or
•  A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Minimum years of relevant work experience:

•  Minimum of 5 years (with Master’s Degree) or 7 years (with Bachelor’s Degree) of progressive work experience, in project development and project management is required.

Required skills:

•  At least 5 years of experience working with local and regional governments, preferably in Africa;
•  Proven experience in interrogating and interpreting performance data and analysis;
•  Proven experience in improving processes, systems, ways of working – proactively solving problems.

Desired skills in addition to the competencies covered in the competencies section:

•  Experience in managing relationships with stakeholders on project outcomes, targets, KPI and timelines;
•  Demonstrated experience in working on results-orientated projects and have an understanding of working within the public sector;
•  Proved experience in translating complex technical or analytical information into user-friendly language;
•  Experience in corporate governance and risk management;
•  Experience in developing improvement strategies and designing control systems and processes for capacity building.

Required Language(s) (at working level):

•  Fluency in English is required.
•  Working knowledge of another UN language is desired.

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam warning

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University of Lunsar

Quality Assurance Officer Job Description

Purpose of the Role: As the University of Lunsar prides itself in providing quality, affordable and accessible education to students in the country of Sierra Leone and those around the world, it is but necessary to establish a Quality Assurance unit to monitor and evaluate University’s systems, structures, processes and procedures.

 

As the field of Quality Assurance becomes ever- changing and evolving, it is our commitment that our systems, structures, processes and procedures continuously adhere to these structural changes in order to be able to provide quality service to our students, faculty members and partner institutions.

 

In order to achieve our aims and specific objectives, the University as a matter of both internal and external policies work with University stakeholder across the board to support each department or unit to enhance quality services starting from the admission processes, semester registration, teaching and learning, progression and the process of transitioning to a graduate.

 

The Quality Assurance Officer is responsible for providing central oversight, guidance and support in relation to the University’s quality assurance framework.

The main tasks and expertise of the Quality Assurance Officer include, but not limited to the following:

• Design and facilitate the accreditation processes of new programmes that meet the minimum requirements of the University and that such processes are also considered satisfactory with external quality assurance bodies, offering high quality education services to students and the general University body,
• Provide support to curriculum committee for the design and accreditation of new programmees, modification and closure of existing programmees,
• Frequently monitoring processes of programmee performance thereby providing a platform for quality and effective teaching and learning,
• Coordinate with University external examiners for the conduct of students assessment in a manner that is timely, free and fair,
• Liaise with external quality assurance bodies, and where necessary, participate in external quality assurance bodies reviews and provide recommendations for the purpose of providing improved quality assurance systems,
• Support the operations of the Examinations Committee and the Exams Office in ensuring that students progression and awards are in line with the principle of fairness and credibility,
• Developing Quality Assurance framework and consistently monitors all dimensions of Quality Assurance (inputs, processes, output, outcomes and impacts)
• Conducting Students Satisfaction Surveys, Graduate Tracer Studies etc  and publish the relevant information to the Office of the Vice Chancellor and Office of the Registrar,
• Identifying, reporting and providing technical advice on issues that have the potential to compromise quality teaching and learning,
• Developing and managing quality assurance templates and regularly update them to meet best practices in providing quality teaching and learning
• Servicing University committees relating to the robust governance of the quality assurance

 

Experience:

• Experience in working with quality assurance systems at higher education institutions with minimum five years experience and expectation of knowledge from external quality assurance bodies such as the Tertiary Education Commission, Nurses and Midwifery Council, Sierra Leone Institute of Engineers and other regional quality assurance bodies.
• Experience in working with University Examinations systems
• Experience in conducting Student Satisfaction and Graduate Tracer Studies
• Experience of continuous tracking of programmees progress
• Experience of developing and reviewing university programmees for accreditation

Skills:

• Computer literate with the ability to use a wide range of Microsoft Office packages including the use of Outlook, Teams, Google Classroom, Moodle etc
• Ability to set, prioritize and accomplish goals in line with deadline dates
• Ability to adapt to ever- changing work environment and produce desired results
• Ability to handle complex problems with ingenuity and provide creative solutions

Qualifications:

• Must have earned a Masters degree in Education with specialization in Curriculum Development or a related field
• A postgraduate diploma in education- Quality Assurance in Higher Education Institutions is an added advantage
• Membership of a professional quality assurance body is desirable

 

Applicants wishing to apply must send their applications to the Human Resources on leticia@universityoflunsar.edu.sl and copy the Registrar on registrar@universityoflunsar.edu.sl and state the position they are applying on the subject line of the application.

 

Only shortlisted applicants will be contacted for interviews. Female applicants are strongly encouraged to apply.

MINISTRY OF HEALTH AND SANITATION

National Medical Supplies Agency (NMSA)

31 Murray Town Road, Freetown, Sierra Leone

Operations Office: Central Medical Stores, Off Jomo Kenyatta Road, New England Ville Internal/External Vacancy Announcement

Position Information

 

Job Title:	Monitoring & Evaluation Officer
Organization:
Type:  Responsible to;	Public Sector  Director/Deputy Director, Quality Assurance
Location:	Freetown
Terms & Conditions:	Full Time

 

Organizational Context:

In 2017. the National Medical Supplies Agency was established by an Act of Parliament as a public service agency responsible for the procurement, warehousing and distribution of drugs and medical supplies in a transparent and cost-effective manner, for and on behalf of all public institutions throughout Sierra Leone. NMSA is governed by a Board of Directors. NMSA is led by the Managing Director With a team Of Directors the Senior Management of the agency.

Job Summary:

Reporting to the Director/Deputy Director of Quality Assurance, the M & E Officer will lead the design, implementation. and operations of the M & E systems from activity initiation to completion. She/he will oversee the monitoring, evaluation, analytics, and reporting of performance and results. providing regular activity reports to senior management. She/he will lead activity efforts to strengthen monitoring and evaluation and performance reporting of program activities within the agency.

 Key Duties & Responsibilities:

1. Provide leadership in the development of an effective M & E Strategy and systems:
2. Develop applicable tools and monitoring/evaluation policies. standards and guidance as well as oversea compliance;
3. c) Develop and enforce compliance with various departmental Performance indicators:
4. d) Participate in. and facilitate evidence-based planning. ensuring that they are aligned with the strategic plans of agency;

Provide support to the different departments in designing. monitoring and evaluating all projects’ interventions on behalf of the agency:

Coordinate supportive supervision interventions to the districts and facilities to ensure compliance with standard operating procedures of the agency,

5. Track and measure progress of projects against goals. Identify areas of improvement, and adjust plans accordingly;

6. Prepare timely and regular M & E reports for senior management and the Health Development Partner to access progress on activities. The reports provide information on the performance against the various key indicators Included in the M & E plan;

7. Integrate donor supported activities within the agency and periodically report to management.

8. Review and update tools and formats for data collection to assist with monitoring and evaluation various project.

9. Support the implementation of donor funded work-plans to ensure that planned activities are fully implemented and on time.

10. Develop the overall framework for project M&E systems in collaboration with the various departments, including reporting requirements with monitoring and implementation plans to systematically document performance

11. Develop indicator tracking tools and databases as needed to demonstrate the effectiveness of project interventions.

12. Any other tasks related to the field of engagement, experience and expertise as and when required by the organization and assigned by the supervisor.

Note: Management reserves at all times the right to modify Terms of Reference and delegate additional responsibilities according to the agency needs and priorities

The candidate should have  high level of integrity. accountability, and and be willing to work beyond normal working hours, He/she demonstrate and be exemplary in portraying NMSA values and ethic, should be a good team player, self-motivated problem solver with ability under pressure.

 

Qualifications & Experience

Minimum of Bachelor’s Degree in or any

related degree in the field of Social Sciences.

Masters degree in Public Health or any of the following;

Management, Procurement and Supply Chain Management, M & E is added advantage

Knowledge of data-processing and statistical analysis software, namely

MS Access, Stata and SPSS, and proficiency in database development and maintenance are a MUST.

At least throe (3) years experience of supporting project work and/or M & E activities with demonstrated ability of loading teams to achieve results.

Required Knowledge, Skills & Abilities

Proven success in designing, implementing and operating M E from project initiation to completion.

Knowledge of monitoring and evaluation methodologies and principles including quantitative. qualitative and participatory approaches, Knowledge of management principles and practices.

Knowledge of accountability theories and practices. including methods of implementation.

Knowledge of logical frameworks and participatory results based planning. monitoring and evaluation.

Some knowledge of government policies. procedures, rules and regulations.

Ability to collaborate with relevant stakeholders to provide relevant information for ongoing evaluation of project activities, effects and impacts. Ability to compile and analyze data and prepare comprehensive  reports.

 

Ability to express ideas clearly and concisely, both in writing and orally

How to apply:

Written applications including Cover Letter and Curriculum Vitae indicating the position and three references. The application (hard & on-Iine) should be submitted not later than Friday 17th May, 2024 via E-mail: nmsarecruitment@gmail.com or hard copies to The Human Resources Department. National Medical Supplies Agency 31 Murray Town Road, Freetown.

Metro is recruiting to fill the following positions:

1.) Reporting Analyst
2.) Compliance Officer

 

See job details and how to apply below.

1.) Reporting Analyst

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:	Reporting Analyst	Job Category:
Department/Group:	Finance	Job Code/ Req#:
Location:	Freetown	Travel Required:

 

ROLE AND RESPONSIBILITIES 

The Reporting Analyst will be responsible for the accurate and timely preparation and  submission of regulatory, financial, and operational reports to internal and external  stakeholders. This role plays a vital role in ensuring the company’s adherence to all  reporting requirements set forth by the regulatory bodies. The Reporting Analyst will  work closely with various departments across the company, including Finance, Cash  Operations, Treasury, Human Resources, Risk Management, and Compliance to  gather, analyze, and interpret data to ensure the generation of accurate and insightful  reports.

● Compile and analyze data from various sources to prepare financial and  operational reports as per the reporting schedule.

● Ensure all reports are accurate, complete, and submitted within the designated  deadlines.

● Adhere to all regulatory reporting requirements set forth by the Bank of Sierra  Leone (BSL), National Revenue Authority (NRA), National Social Security and  Insurance Trust (NASSIT), Financial Intelligence Unit (FIU), and other  governing bodies.

● Maintain a comprehensive archive of all reports and ensure easy access for  internal and external audit purposes.

● Stay updated on changes to regulatory reporting requirements and inform the  management and relevant teams accordingly.

● Draft ad-hoc reports as instructed by the Head of Finance/Compliance or other  senior management.

 

● Assist with the development and implementation of new reporting processes to  improve efficiency and accuracy.

QUALIFICATIONS & EXPERIENCE 

● Bachelor’s degree in accounting, Finance, or a related field.

● Minimum 2 years of working experience in a similar role within the financial  services industry.

● Proven experience with financial reporting, data analysis, and regulatory  compliance.

● Strong analytical and problem-solving skills with meticulous attention to detail.

● Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

● Working knowledge of accounting principles and practices (generally accepted

accounting principles (GAAP) or International Financial Reporting Standards  (IFRS)).

● Excellent communication and interpersonal skills with the ability to interact  effectively with stakeholders at all levels.

● Strong ability to prioritize workload and meet deadlines in a fast-paced  environment.

EDUCATION 

● Bachelor’s degree in accounting, Finance, or a related field.

ADDITIONAL SKILLS & SKILLS 

Detail-oriented, deadline-driven, and self-motivated individual with a strong  understanding of financial reporting and regulatory compliance.

 

To apply for this position, please submit your resume and a cover letter detailing your  relevant experience and qualifications to hr@metrocable.io. Closing date for all  applications is on the 8th of May 2024.

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2.) Compliance Officer

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:	Compliance Officer	Job Category:
Department/Group:	Audit & Compliance	Job Code/ Req#:
Location:	Freetown	Travel Required:

 

ROLE AND RESPONSIBILITIES 

We are seeking a highly motivated and qualified Compliance Officer to join our  growing team. You will play a critical role in ensuring our adherence to all Anti-Money  Laundering/Combating the Financing of Terrorism (AML/CFT) regulations and best  practices.

● Monitor daily cash flows and identify any discrepancies or anomalies.

● Ensure accurate and timely submission of all AML/CFT reports as mandated  by the Bank of Sierra Leone (BSL) and the AML/CFT Act 2012.

● Maintain comprehensive and accurate records as required by regulations.

● Develop and implement programs to educate staff on money laundering risks  and mitigation strategies.

● Monitor transactions to identify suspicious activity and file Suspicious Activity  Reports (SARs) as necessary.

● Handle CDD/KYC questionnaires, manage customer onboarding processes,  and respond to customer inquiries related to compliance.

● Screen customers and transactions against sanctions lists and implement  appropriate risk-based controls.

● Oversee the timely resolution of customer complaints related to compliance  issues.

● Monitor adherence to relevant regulations including FATCA, EU-GDPR, etc.

● Implement and monitor risk assessments for Metro’s products, services, and  customer base.

● Deliver training programs to staff on AML/CFT compliance procedures.

QUALIFICATIONS & EXPERIENCE:

● Minimum 5 years of proven experience in audit or compliance, preferably within  the financial services industry.

● In-depth understanding of Sierra Leone’s AML/CFT regulations and  international best practices in compliance.

● Excellent communication and interpersonal skills with the ability to collaborate  effectively within a team environment.

EDUCATION 

● Bachelor’s degree in business, Finance, Law, or a related field; a Master’s  degree or relevant professional certifications (e.g., Certified Anti-Money  Laundering Specialist (CAMS)) are a strong plus.

ADDITIONAL SKILLS & SKILLS 

We are looking for a detail-oriented, results-driven, and highly motivated  Compliance Officer to join our team. If you are passionate about financial crime  prevention and have a strong understanding of AML/CFT regulations, we  encourage you to apply!

 

To apply for this position, please submit your resume and a cover letter detailing your  relevant experience and qualifications to hr@metrocable.io. Closing date for all  applications is on the 8th of May 2024.

ZoodLabs is recruiting to fill the following positions:

1.) Call Centre Manager
2.) Head Customer Experience & Product Analyst
3.) Chief Commercial Officer
4.) Head Brand and Marketing
5.) Online and Digital Marketing Specialist
6.) Marketing and Communication Specialist
7.) Indirect and Online Sales Analyst
8.) Head, Customer Experience & Happiness
9.) Head, Sales and Distribution

 

See job details and how to apply below.

1.) Call Centre Manager

37A Wilkinson Road, Freetown, Sierra Leone.

 

Job Title:Call Centre ManagerJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Call Centre Manager will be responsible for overseeing the day-to-day operations of the  call centre, managing a team of customer service representatives, and ensuring high levels of  customer satisfaction. The successful candidate will be responsible for setting performance  targets, monitoring service levels, and implementing strategies to optimize call centre  efficiency and effectiveness. The Call Centre Manager will also be responsible for training and  coaching team members, resolving escalated customer issues, and driving continuous  improvement in customer service processes.

Key Responsibilities: 

• Manage the day-to-day operations of the call centre, including monitoring call volume,  service levels, and team performance

• Lead, coach, and mentor a team of customer service representatives to deliver exceptional  service and meet performance targets

• Develop and implement call centre policies, procedures, and performance standards to  ensure high levels of customer satisfaction

• Monitor and analyse key performance metrics, such as average handle time, first call  resolution, and customer satisfaction scores

• Identify trends, insights, and opportunities for improvement in call centre operations and  customer service processes

• Conduct regular performance evaluations, provide feedback, and implement training  programs to enhance team performance

• Handle escalated customer issues and complaints in a timely and effective manner,  ensuring resolution and customer satisfaction

• Collaborate with cross-functional teams, including marketing, sales, and product  development, to align call centre operations with business goals

Qualifications: 

• Bachelor’s degree in Business, Management, Communications, or related field; MBA  preferred

• 5-7 years of experience in call centre management, customer service, or related roles

 

• Strong leadership skills with the ability to motivate, coach, and develop a team of customer  service representatives

• Excellent communication and interpersonal skills, with the ability to build positive  relationships with team members and customers

• Analytical mindset with the ability to interpret data and metrics to drive decision-making  and continuous improvement

• Knowledge of call centre technologies, tools, and best practices for optimizing call centre  operations

• Proven track record of driving operational excellence, improving customer satisfaction, and  achieving performance targets

• Detail-oriented and organized, with the ability to manage multiple priorities and projects  simultaneously

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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2.) Head Customer Experience & Product Analyst

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Head Customer Experience & Product AnalystJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head Customer Experience and Product Analyst will play a crucial role in analyzing  customer data, feedback, and product performance to identify trends, insights, and  opportunities for improvement. The successful candidate will work closely with cross functional teams to gather and analyse data, develop reports and dashboards, and provide  actionable recommendations to enhance the overall customer experience and product  offerings. The Customer Experience and Product Analyst will be instrumental in driving data driven decisions to optimize product features, pricing strategies, and customer satisfaction.

Key Responsibilities: 

• Analyse customer data, feedback, and product performance metrics to identify trends,  insights, and opportunities for improvement

• Develop reports, dashboards, and presentations to communicate key findings and  recommendations to cross-functional teams

• Collaborate with product development, marketing, and customer service teams to align  product offerings with customer needs and preferences

• Monitor and track key performance indicators related to customer satisfaction, product  performance, and customer loyalty

• Conduct market research and competitor analysis to stay informed of industry trends and  best practices

• Support the development and implementation of product enhancements, pricing  strategies, and customer experience initiatives

• Provide ad-hoc analysis and support to cross-functional teams to drive data-driven  decisions and continuous improvement

• Stay informed of emerging technologies and tools to enhance data analysis and reporting  capabilities

Qualifications: 

• Bachelor’s degree in Business, Marketing, Analytics, or related field; Master’s degree  preferred

• 3-5 years of experience in data analysis, product analysis, customer experience, or related

 

roles

• Proficiency in data analysis tools and software (e.g., Excel,)

• Strong analytical skills with the ability to interpret complex data and generate actionable  insights

• Excellent communication and presentation skills, with the ability to effectively communicate findings and recommendations to stakeholders

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Knowledge of customer experience best practices, product development processes, and  market research methodologies

• Team player with a collaborative mindset and a proactive approach to problem-solving

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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3.) Chief Commercial Officer

37A Wilkinson Road  Freetown, Sierra Leone.

 

Job Title:Chief Commercial OfficerJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Chief Commercial Officer will be responsible for overseeing all commercial activities  within the company, including sales, marketing, business development, and customer  relations. The successful candidate will develop and implement commercial strategies that  align with the company’s overall goals and objectives, and drive revenue growth through  effective sales and marketing initiatives. The Chief Commercial Officer will also be responsible  for building and maintaining strong relationships with key customers and partners and  identifying new business opportunities to expand the company’s market presence.

Key Responsibilities: 

• Develop and implement commercial strategies that drive revenue growth and  increase market share.

• Lead and manage the sales, marketing, and business development teams to achieve  sales targets and KPIs.

• Build and maintain strong relationships with key customers and partners to ensure  customer satisfaction and loyalty.

• Identify new business opportunities and develop strategic partnerships to expand the  company’s market presence.

• Analyze market trends and competitor activity to stay ahead of the competition and  drive innovation.

• Collaborate with other senior leaders to align commercial strategies with overall  business objectives.

• Sit with the senior management team and work cross-functionally to maximise  outputs from business projects.

• Monitor and report on key performance metrics to track progress and make data driven decisions.

• Lead and mentor a high-performing team of commercial professionals to achieve  success.

• Responsible for monthly report to management

Qualifications:

 

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred

• Minimum of 5-10 years of experience in commercial leadership roles, with a proven  track record of driving revenue growth and achieving sales targets

• Strong understanding of sales and marketing principles, with experience in developing  and implementing commercial strategies

• Excellent communication and interpersonal skills, with the ability to build and maintain  strong relationships with customers and partners

• Proven leadership and team management skills, with the ability to motivate and inspire  a team to achieve success

• Strategic thinker with the ability to analyze market trends and competitor activity to  drive innovation and stay ahead of the competition

• Results-oriented mindset with a focus on achieving measurable outcomes and  delivering value to the company

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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4.) Head Brand and Marketing

37A Wilkinson Road, Freetown, Sierra Leone.

 

Job Title:Head Brand and MarketingJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head of Brand and Marketing will be responsible for developing and implementing  brand strategies, marketing campaigns, and communication initiatives to enhance brand  awareness, drive customer engagement, and increase market share. The successful  candidate will lead a team of marketing professionals to execute integrated marketing  programs that align with the company’s overall goals and objectives. The Head of Brand  and Marketing will also be responsible for building and maintaining strong brand identity  and positioning in the marketplace.

Key Responsibilities: 

• Develop and execute brand strategies and marketing campaigns to drive brand  awareness and customer engagement

• Lead the development of integrated marketing programs across various channels,  including digital, social media, PR, events, and advertising

• Collaborate with cross-functional teams to ensure brand consistency and alignment  with business goals

• Conduct market research and competitor analysis to identify trends, insights, and  opportunities for growth

• Manage brand assets, including logos, messaging, and visual identity, to maintain brand  integrity and consistency

• Monitor and analyse key performance metrics to track the effectiveness of marketing  initiatives and make data-driven decisions

• Build and maintain strong relationships with key stakeholders, including customers,  partners, and media outlets

• Provide leadership and guidance to a team of marketing professionals to achieve  success

Qualifications: 

• Bachelor’s degree in Marketing, Business, Communications, or related field; MBA  preferred

• 5-10 years of experience in brand management, marketing, or related roles

• Proven track record of developing and executing successful brand and marketing

 

strategies

• Strong understanding of marketing principles, including digital marketing, social media,  PR, and advertising

• Excellent communication and interpersonal skills, with the ability to collaborate with  cross-functional teams and external partners

• Analytical mindset with the ability to interpret market data and consumer insights to  drive decision-making

• Creative thinker with a passion for building strong brands and engaging customers • Leadership experience with a track record of motivating and inspiring a team to achieve  results

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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5.) Online and Digital Marketing Specialist

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Online and Digital Marketing  SpecialistJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Online and Digital Marketing Specialist will be responsible for developing and  implementing online marketing strategies to reach target audiences, drive website traffic,  and generate leads. The successful candidate will have a strong understanding of digital  marketing tactics, including SEO, SEM, social media, email marketing, and content  marketing. The Online and Digital Marketing Specialist will work closely with the  marketing team to execute campaigns, analyse performance metrics, and optimize  strategies to achieve marketing goals.

Key Responsibilities:

• Develop and implement online marketing strategies to drive brand awareness,  customer engagement, and lead generation

• Manage digital marketing channels, including website, social media, email campaigns,  and online advertising

• Conduct keyword research and optimize website content for search engines (SEO)

• Create and manage pay-per-click (PPC) advertising campaigns to drive website traffic  and conversions (SEM)

• Develop and execute social media campaigns to engage followers and build brand  loyalty

• Create and distribute email campaigns to nurture leads and drive conversions

• Monitor and analyze key performance metrics to track the effectiveness of digital  marketing initiatives and make data-driven decisions

• Stay informed of industry trends and best practices to drive innovation and stay ahead  of the competition

Qualifications:

• Diploma Bachelor’s degree in Marketing, Digital Marketing, Communications, or related  field

• 2-5 years of experience in digital marketing, online marketing, or related roles

• Strong understanding of digital marketing tactics, including social media, email  marketing, and content marketing

 

 

• Proficiency in digital marketing tools and platforms, such as Google Analytics, Google  Ads, Facebook Ads Manager, and email marketing software

• Excellent communication and interpersonal skills, with the ability to collaborate with  cross-functional teams and external partners

• Analytical mindset with the ability to interpret data and metrics to drive decision making

• Detail-oriented and organized, with the ability to manage multiple projects and  priorities simultaneously

• Creative thinker with a passion for digital marketing and staying up-to-date with  industry trends

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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6.) Marketing and Communication Specialist

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Marketing and Communication  SpecialistJob Category:
Department/Group:MarketingJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities:

The Marketing and Communication Specialist will play a key role in developing and  implementing marketing and communication strategies to promote our products/services,  engage customers, and drive business growth. The successful candidate will be responsible  for creating content, managing social media platforms, coordinating marketing campaigns,  and supporting various communication initiatives. The Marketing and Communication  Specialist will work closely with the marketing team to ensure brand consistency and  alignment with company goals.

Key Responsibilities: 

• Develop and execute marketing and communication strategies to promote  products/services and enhance brand visibility

• Create engaging content for marketing materials, including website, social media, email  campaigns, and promotional materials

• Manage social media platforms and engage with followers to build brand awareness and  drive customer engagement

• Coordinate marketing campaigns, including advertising, promotions, and events, to reach  target audiences and achieve marketing goals

• Monitor and analyze key performance metrics to track the effectiveness of marketing  initiatives and make data-driven decisions

• Support internal and external communication initiatives, including press releases,  newsletters, and presentations

• Collaborate with cross-functional teams to ensure brand consistency and alignment with  company goals

• Stay informed of industry trends and best practices to drive innovation and stay ahead of  the competition

Qualifications: 

• Bachelor’s degree in Marketing, Communications, Public Relations, or related field

• 2-3 years of experience in marketing, communications, or related roles

• Strong writing and editing skills, with the ability to create compelling content for various  marketing channels

 

 

• Proficiency in social media management and analytics tools

• Knowledge of marketing principles, including digital marketing, social media, and content  marketing

• Excellent communication and interpersonal skills, with the ability to collaborate with cross functional teams and external partners

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Creative thinker with a passion for marketing and communication

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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7.) Indirect and Online Sales Analyst

37A Wilkinson Road Freetown, Sierra Leone.

 

Job Title:Indirect and Online Sales AnalystJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Indirect and Online Sales Analyst will play a crucial role in analysing and optimizing our  indirect and online sales channels to drive revenue growth and improve overall sales  performance. The successful candidate will be responsible for gathering and analysing sales  data, identifying trends and insights, and providing actionable recommendations to enhance  sales strategies. The Indirect and Online Sales Analyst will work closely with the sales team to  develop and implement strategies to maximize sales through these channels and improve  customer engagement.

Key Responsibilities:

• Analyse sales data from indirect and online channels to identify trends, patterns, and  opportunities for improvement

• Develop reports, dashboards, and presentations to communicate key insights and  recommendations to the sales team

• Collaborate with cross-functional teams to develop and implement strategies to optimize  indirect and online sales channels

• Monitor and track key performance metrics to evaluate the effectiveness of sales strategies  and initiatives

• Conduct market research and competitor analysis to stay informed of industry trends and  best practices

• Support the sales team in developing pricing strategies, promotions, and marketing  campaigns for indirect and online channels

• Identify opportunities for process improvements and automation to streamline sales  operations and enhance efficiency

• Provide ad-hoc analysis and support to the sales team as needed

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, Economics, or related field; Master’s  degree preferred

• 2-3 years of experience in sales analysis, data analytics, or related roles

• Proficiency in data analysis tools and software (e.g., Excel,)

• Strong analytical skills with the ability to interpret complex data and generate actionable

 

 

insights

• Excellent communication and presentation skills, with the ability to effectively  communicate findings and recommendations to stakeholders

• Detail-oriented and organized, with the ability to manage multiple projects and priorities  simultaneously

• Knowledge of indirect and online sales channels

• Team player with a collaborative mindset and a proactive approach to problem-solving

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

---

8.) Head, Customer Experience & Happiness

 

Job Title:Head, Customer Experience &  HappinessJob Category:
Department/Group:Customer ServiceJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities

The Head of Customer Experience and Happiness will be responsible for developing and  implementing strategies to enhance the overall customer experience, drive customer  satisfaction, and build long-term customer loyalty. The successful candidate will lead a team  of customer service professionals to deliver exceptional service, resolve customer issues, and  foster positive relationships with customers. The Head of Customer Experience and  Happiness will also be responsible for analysing customer feedback, identifying opportunities  for improvement, and implementing initiatives to enhance customer happiness.

Key Responsibilities: 

• Develop and implement strategies to enhance the overall customer experience and drive  customer satisfaction

• Lead a team of customer service professionals to deliver exceptional service and resolve  customer issues in a timely and effective manner

• Foster a customer-centric culture within the organization and instil a focus on customer  happiness at every level

• Analyse customer feedback and data to identify trends, insights, and opportunities for  improvement

• Implement initiatives to improve customer happiness, loyalty, and retention

• Collaborate with cross-functional teams to ensure alignment of customer experience  strategies with business goals

• Monitor and track key performance metrics related to customer satisfaction, service levels,  and customer loyalty

• Provide leadership and guidance to the customer service team to achieve success and  exceed customer expectations

Qualifications: 

• Bachelor’s degree in Business, Marketing, Communications, or related field; MBA preferred

• 5-10 years of experience in customer experience, customer service, or related roles

• Strong understanding of customer experience principles and best practices

• Excellent communication and interpersonal skills, with the ability to build positive

 

relationships with customers and team members

• Analytical mindset with the ability to interpret customer data and feedback to drive  decision-making

• Leadership experience with a track record of motivating and inspiring a team to deliver  exceptional customer service

• Passion for customer happiness and a commitment to exceeding customer expectations • Creative thinker with a focus on innovation and continuous improvement in customer  experience

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

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9.) Head, Sales and Distribution

 

Job Title:Head, Sales and DistributionJob Category:
Department/Group:CommercialJob Code/ Req#:
Location:FreetownTravel Required:

 

Role and Responsibilities:

The Head of Sales and Distribution will be responsible for overseeing all sales and distribution  activities within the company, including developing sales strategies, managing distribution  channels, and driving revenue growth. The successful candidate will lead a team of sales  professionals to achieve sales targets and KPIs and develop and implement distribution  strategies to maximize market reach and penetration. The Head of Sales and Distribution will  also be responsible for building and maintaining strong relationships with key customers and  partners, and identifying new business opportunities to expand the company’s market  presence.

Key Responsibilities: 

• Develop and implement sales strategies that drive revenue growth and achieve sales  targets

• Lead and manage the sales team to ensure alignment with company goals and objectives • Develop and implement distribution strategies to maximize market reach and penetration • Build and maintain strong relationships with key customers and partners to drive business  growth

• Identify new business opportunities and develop strategic partnerships to expand market  presence

• Analyse market trends and competitor activity to stay ahead of the competition and drive  innovation

• Monitor and report on key performance metrics to track progress and make data-driven  decisions

• Lead and mentor a high-performing team of sales professionals to achieve success

Qualifications: 

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred

• Minimum of 5-10 years of experience in sales and distribution roles, with a proven track  record of driving revenue growth and achieving sales targets

• Strong understanding of sales and distribution principles, with experience in developing and  implementing sales and distribution strategies

• Excellent communication and interpersonal skills, with the ability to build and maintain

 

strong relationships with customers and partners

• Proven leadership and team management skills, with the ability to motivate and inspire a  team to achieve success

• Strategic thinker with the ability to analyse market trends and competitor activity to drive  innovation and stay ahead of the competition

• Results-oriented mindset with a focus on achieving measurable outcomes and delivering  value to the company

 

Kindly send all applications to hr@zoodlabs.com The closing date for all applications is on 26th April 2024.

World Food Programme (WFP) is recruiting to fill the following positions:

1.) Administration Associate
2.) Monitoring & Evaluation Officer

 

See job details and how to apply below.

1.) Administration Associate

APPLY

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2.) Monitoring & Evaluation Officer

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The Research, Assessment and Monitoring (RAM) unit in WFP Sierra Leone supports monitoring and evaluation activities along with assessing food security situation of the country. The RAM unit has two wings, namely: VAM and M&E. The purpose of programme monitoring, and evaluation (M&E) is to increase the efficiency and effectiveness of WFP’s programmes, for decision-making and accountability. Monitoring functions as one of the key quality control mechanisms of WFP programmes, by following up on the efficiency and quality of our programmes, ensuring accountability towards our beneficiaries and preventing misuse of the resources available. M&E supports programme decision-making and enables WFP to demonstrate performance and results – the outcomes and outputs CSPs are planning to achieve – to donors and other stakeholders.

JOB PURPOSE

Support monitoring and evaluation activities within a country of field office, ensuring that WFP programmes generate quality evidence on the outcomes and effects of WFP’s food assistance activities on the lives of beneficiaries with which to inform operational decision making and strategic reorientation.

KEY ACCOUNTABILITIES (not all-inclusive)

•  At Country Strategic Plan (CSP) design stage, support the development of a Theory of Change, Needs based Plan, Country Portfolio Budget and ensure M&E narratives and required budgets are incorporated in all CSP documents.
•  Manage and oversee the collection of process, output and outcome monitoring data, including distribution monitoring, activity implementation monitoring, Post-Distribution Monitoring and retail performance monitoring, using questionnaires and question guides developed by the CO building on corporate tools.
•  Analyze and interpret country monitoring data that responds to the Country Office needs and corporate requirements.
•  Ensure regular data quality checks are conducted (as per Data Quality Guidance) at different stages of the monitoring cycle, ensuring that monitoring data and reports are timely, complete and quality assured.
•  Supervise and provide technical assistance to individual staff M&E Associates and Field Monitors as applicable, providing constructive feedback to develop a cohesive and high performing team at country and field levels.
•  Support CSP Mid-term Reviews and thematic reviews, which are intended for internal learning as well as strategic and operational decision-making.
•  Support CO engagement in centralized evaluations commissioned and managed by the Office of Evaluation including global/strategic evaluations, CSP evaluations and impact evaluations, as appropriate.
•  Engage in joint M&E activities with government stakeholders. Serve as alternate to the line manager in the UNSDCF Results group, M&E group and other UN. working groups related to M&E, data or statistics as applicable. Provide country office data to open platforms such as DataViz, WFP’s global hunger monitoring system and UN Info.
•  Others as required.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

•  Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
•  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

eHqaov7 C0zk15
•  Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

•  Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

•  Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

FUNCTIONAL CAPABILITIES

Capability Name

Description of the behaviour expected for the proficiency level

Strategic Management

Utilizes up-to-date understanding of humanitarian and development actions in different contexts and knowledge of global geo-political issues, monitoring requirements and/or the evaluation mandate to enhance existing approaches, systems and processes to monitoring and/or evaluation that suit WFP’s strategic and operational needs.

Performance Management

Demonstrates thorough understanding of WFP’s performance management system and ability to manage resources and relationships to lead monitoring actions or deliver complex evaluations (including joint & interagency) of a variety of WFP programmes, processes or policies to WFP monitoring and/or evaluation quality standards.

Qualitative/Quantitative Methodology

Applies in-depth understanding of developing practice in analytical approaches, methods and tools for an appropriate mix to deliver quality monitoring results or complex evaluations on diverse topics relevant to WFP’s strategic and operational results frameworks.

Technical Communication

Able to tailor and synthesize evaluation evidence and engage diverse internal and external stakeholders proactively in appropriate ways to maximize learning and use of evaluation concepts and evidence for improving WFP programme performance.

Programme Monitoring and Review

Applies programme lifecycle knowledge to the development of monitoring systems and applies corporate guidance to draft ToR, co-lead Programme Review implementation, and draft initial findings and recommendations on the effectiveness of food assistance activities.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Sociology, Social Development, Development Economics or Performance Management or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses. Language: Fluency (level C) in English language and the duty station’s language, if different.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

•  Has 3 years of postgraduate experience in monitoring and evaluation activities.
•  Cultivated sustainable relationships with local NGOs, government authorities, and other implementation partners.
•  Has research experience using variety of analytical tools and methods for causality analysis, forecasting, and other data modeling needs.
•  Performed monitoring, evaluations and assessments at multiple field locations.

TERMS AND CONDITIONS

Position open to Sierra Leone Nationals only

Only shortlisted candidates will be contacted.

Female Candidates are strongly encouraged to apply

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

DEADLINE FOR APPLICATIONS

4th April 2024

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

APPLY

CARE is recruiting to fill the following positions:

1.) Senior Accounting Analyst
2.) Procurement Manager
3.) Accounting Manager

 

See job details and how to apply below.

1.) Senior Accounting Analyst

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND: CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

CARE Sierra Leone is seeking a talented visionary to assume the role of a Senior Accounting Analyst for its country office. Reporting to the Accounting Manager, this role will be responsible for performing a variety of tasks that help to make sure the organization’s Account stay on track. These include day to day accounting activities, forecasting, and modelling in addition to reporting duties which can involve anything from preparing reports all the way up to assisting with close processes like selloffs or mergers.

•  Day-to-Day Duties: Analyse current and past financial data and performance, and prepare reports and projections based on analysis.
•  Daily account record keeping is a finance department function that entails reconciling the organization’s financial records.
•  Compliance agreement with CARE standard : abide by CARE’s policy and regulations such as checklists to track compliance. Complying with CARE’s policy of safeguarding principles on protection against sexual harassment exploitation and abuse (PHSEA) at all levels.

These keys responsibilities are detailed as following: o Review the Co Payment documents.

o Review and track Tax payment of the Country Office

o Perform Monthly bank reconciliation.

o Review monthly payroll accuracy and submit to Shared Service Center for recording.

o Track Country office pending Advances.

o Perform Country office monthly Bank reconciliation.

o Participate to CARE Audit

QUALIFICATIONS:

•  Possess experience and education in Project: You must have a bachelor’s degree in financial service, Business admin, or other related discipline experience. A master’s in finance will be a plus and bringing with you at least 3 years of experience as a Finance Analyst or similar experiences and a thorough knowledge of finance practices. eHsKrRF C0zk15
•  Have communication and reporting skills needed to deliver and conduct both oral and written training sessions for small, medium, and large-sized groups. Be able to tell the story and know when it’s applicable to convert data to conversation.
•  Be a problem solver and critical thinker. You must be able to clearly identify and define the different levels of problem-solving and resolution. Think holistically with a vision and use your analytics and reporting skills ,
•  Be a leader with influence. Demonstrated leadership, coaching, and negotiation skills with internal and external partners with the ability to be a team player.
•  Know your systems . Proficiency in Microsoft Office including Excel and Word and good skills at using M&E Tools and software applications (PeopleSoft experience will be preferred).

Competencies.

•  Integrity and Accountability
•  Commitment
•  Diversity and Respect

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

APPLY

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2.) Procurement Manager

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND:

CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

The Procurement Manager will be responsible for overseeing all aspects of the procurement function, from planning and sourcing to contract management and supplier relations. This role requires a dynamic and experienced professional with a proven track record in procurement and supply chain management.

•  Develop and implement procurement strategies that align with organizational goals.
•  Collaborate with program managers and other stakeholders to understand procurement needs and requirements.
•  Conduct market analysis to identify potential suppliers and ensure a diverse and competitive supplier base.
•  Negotiate contracts, terms, and conditions with suppliers to secure favorable agreements.
•  Maintain strong relationships with key suppliers and monitor their performance.
•  Oversee the entire procurement process, from requisition to delivery, ensuring compliance with CARE policies and donor regulations.
•  Develop and implement standard operating procedures for the procurement function.
•  Conduct regular reviews of procurement processes and identify areas for improvement.
•  Draft, review, and manage contracts and agreements with suppliers.
•  Ensure compliance with contractual terms and conditions.
•  Monitor and manage contract performance and take appropriate actions as needed. eHsKs7m C0zk15
•  Collaborate with finance and program teams to align procurement activities with budgetary constraints.
•  Implement cost-saving initiatives and strategies without compromising quality.
•  Ensure compliance with CARE policies, local regulations, and donor requirements.
•  Identify and mitigate procurement-related risks.

QUALIFICATIONS:

•  Bachelor’s degree in supply chain management, Business Administration, or a related field. Master’s degree or professional qualification is an advantage.
•  Minimum of 5 years of experience in procurement and supply chain management, with at least 2 years in a managerial role.
•  In-depth knowledge of procurement best practices, regulations, and market trends.
•  Strong negotiation and contract management skills.
•  Excellent communication and interpersonal skills.
•  Ability to work effectively in a multicultural environment.
•  Proficiency in procurement software and Microsoft Office applications.
•  Demonstrated commitment to PSHEA (Prevention of Sexual Exploitation, Harassment, and Abuse).
•  Demonstrated commitment to principles of Diversity, Equity, Belonging and Inclusion (DEBI).

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

APPLY

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3.) Accounting Manager

Work Location : Sierra Leone – Freetown

Type of Post :

Other Possible Location :

Funding :

Expected Travel :

Type of Contract : Local

Language Requirement : English

Application Deadline :

Employee Duration : Full-Time

BACKGROUND:

CARE seeks a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. CARE places a particular emphasis on women and girls, their dignity, and empowerment to lead their communities out of poverty. In 2020, CARE worked in 104 countries, reaching 90 million people through more than 1,300 programs, with an annual budget of $650 million. Every single one of those 90 million people has a story of resilience, community, strength, and hope—all things that bind us together, across every corner of the globe.

In Sierra Leone, CARE staff and partners work tirelessly to save lives and address the root causes of poverty and social injustice through advocacy, partnerships, system strengthening, and programming in impact areas of Gender Equality, Empowering Women and Girls, Humanitarian Assistance, Rights to Food, Nutrition, and Water, Right to Health, Women’s Economic Justice and Climate Justice.

RESPONSIBILITIES:

The Accounting Manager will be responsible for overseeing all financial aspects of CARE Sierra Leone’s operations, ensuring compliance with internal policies, donor regulations, and statutory requirements. This role requires a highly skilled and detail-oriented finance professional who can provide strategic financial guidance and contribute to the organization’s overall success.

•  Oversee day to day Country Office accounting operation.
•  Propose and implement approved financial strategies to ensure effective financial management.
•  Review Country Office Balance sheet account
•  Ensure Monthly and annual closure of Country Office Accounting operation in CARE system.
•  Support the Grant Manager managers to develop project budgets in line with donor requirements.
•  Monitor budget utilization and provide recommendations for corrective actions
•  Ensure adherence to CARE’s budgeting guidelines and donor regulations.
•  Manage and forecast cash flows to ensure availability of funds for program activities
•  Ensure That CARE vendor and partners payment are done on time.
•  Coordinate with banks and financial institutions to optimize cash management
•  Ensure compliance with CARE policies, local regulations, and donor requirements. eHsKuWf C0zk15
•  Provide support during internal and external audit and CARE financial statements audits.
•  Implement corrective actions based on audit findings.
•  Supervise and mentor Accounting staff, fostering a culture of excellence and continuous improvement.
•  Conduct regular training sessions to enhance the financial management skills of team members.
•  Work closely with program and other teams to track expenditures.

QUALIFICATIONS:

•  Bachelor’s degree in finance, Accounting, or a related field. Master’s degree or professional qualification (e.g., ACCA, CPA) is preferred.
•  Minimum of 5 years of progressive experience in financial management, with at least 2 years in a managerial role
•  In-depth knowledge of accounting principles, financial regulations, and donor requirements.
•  Strong analytical and problem-solving skills
•  Excellent communication and interpersonal skills.
•  Ability to work effectively in a multicultural environment.
•  Proficiency in financial management software and Microsoft Office applications.
•  Demonstrated commitment to PSHEA (Prevention of Sexual Exploitation, Harassment, and Abuse).
•  Demonstrated commitment to principles of Diversity, Equity, Belonging and Inclusion (DEBI).

*** We will be reviewing resumes for these roles on a continuous basis until the position is filled. If you are selected as a candidate, a member of our team will reach out to you to start the recruitment process. Thank you for your interest in CARE Sierra Leone. ***

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran .

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