Life By Design (LBD) is recruiting to fill the following positions:

1.) HR & Admin Intern
2.) Communication & Marketing Coordinator

See job details and how to apply below.

1.) HR & Admin Intern

Role: HR & Admin Intern

Effective Date: 15th September 2023

Company: LBD Group

Company Overview:

The Life By Design, “LBD”, Group is a consolidation of four intentional companies who are committed to transforming the business landscape in Sierra Leone by providing world class business support services.  Life By Design and Grow Salone teams are focused on talent development for professional or entrepreneurial careers, Inkee Media are our media and brand management team; while iDT Labs provides process and systems software solutions. As The LBD Group, we pride ourselves as the “One Stop Shop” for business solutions.

Purpose of the Role

You will provide critical support to the HR department and also perform client support & receptionist duties.

You will be responsible for ensuring that visitors to the office and online queries done virtually are processed following established protocols.

Your HR duties will include supporting the administration & management of employee data, attendance & leave, and the Employee Reward & Recognition Scheme.

Areas of Responsibility

HR Support

1. Assign leave to employees by utilizing the HRIS after they have submitted their approved leave requests. Keep track of leave balances and make sure the Head of HR approves these requests through the HRIS system.
2. Contribute to the supervision and oversight of attendance records, monitoring employee punctuality and attendance compliance to ensure smooth workforce management.
3. Maintaining & updating new & existing employee physical records, ensuring that files are updated with employee C.Vs, personal information forms, certificates, medical certificates, and other relevant documentation.
4. Support in the organization and maintenance of the Human Resources Information System (HRIS), ensuring that relevant employee data are updated, accurate and complete.
5. Assist in the execution of the employee reward and recognition programs, supporting the coordination and documentation of planned activities to enhance employee engagement and motivation.

Receptionist Support

1. Welcoming visitors to the office, addressing their queries and needs, following established protocols.
2. Providing Online customer support Managing incoming calls and messages to the office phones, recording their needs and queries,  following established procedures.

Key Competencies

The HR & Admin Intern will  play a critical role in attracting talent, nurturing employee relations, ensuring legal compliance, enhancing workforce performance, and fostering a positive workplace culture. You should have the ability to handle sensitive information with discretion, adapt to change, and drive organizational success through strategic HR practices.

Some of the key competencies include

• Communication: Strong written and verbal communication skills for effectively conveying HR policies, procedures, and information to employees and management.
• Employee Relations: Skill in managing and maintaining positive relationships between employees and the organization, addressing conflicts, and resolving workplace issues effectively.
• Compliance and HR Policies: Knowledge of labor laws, regulations, and company HR policies, ensuring that all HR practices are in compliance with legal requirements.
• Ethical and Confidentiality: A commitment to maintaining the highest ethical standards and the ability to handle sensitive employee information with discretion and confidentiality.
• Problem-Solving: Strong problem-solving skills to address HR-related challenges and find effective solutions.
• Interpersonal Skills: Strong interpersonal and relationship-building skills to effectively interact with diverse groups of employees and stakeholders.

Qualification & Experience:

• Educational Background: A bachelor’s degree in Human Resources, Business Administration, or a related field is typically required.
• HR Knowledge: Strong foundational knowledge of human resources principles, practices, and applicable laws and regulations is essential.
• Experience:  Fresh

Performance Evaluation:

Your performance will be assessed based on the achievement of measurable targets and individual Key Performance Indicators (KPIs) outlined in this job description.

HOW TO APPLY :

Submission of application: interested applicants can send their applications to ajalloh@idtlabs.xyz and Copy ikamara@lbd.group

2.) Communication & Marketing Coordinator

Company Overview:

The Life By Design, “LBD”, Group is a consolidation of four intentional companies that are committed to transforming the business landscape in Sierra Leone by providing world-class business support services.  Life By Design and Grow Salone teams are focused on talent development for professional or entrepreneurial careers, Inkee Media is our media and brand management team, while iDT Labs provides process and systems software solutions. As The LBD Group, we pride ourselves as the “One Stop Shop” for business solutions.

Purpose of the Role

The Marketing & Communications Coordinator will be responsible for developing & implementing the Marketing & Communication Strategies for the Group.  Your ultimate objective will be to promote the Group’s brands, products & services, expanding its digital footprint and brand awareness to improve the Group’s profitability.

A key responsibility is to lead the execution of the Group’s Inbound Marketing Strategy. This will involve developing and maintaining an inbound content plan and coordinating the execution of all planned activities.

You will also have the responsibility to evaluate the effectiveness of all marketing campaigns, using relevant and established KPIs such as website traffic and social media interactions.

Areas of Responsibility

1. Lead the development and implementation of communication & marketing strategies for the group in close collaborations with Business Units & other stakeholders.
2. Manage the execution of an inbound content marketing program, driving collaboration with internal stakeholders and production teams.
3. Design and implement a content plan for print & digital publication aimed at generating website traffic and increasing audience awareness & interest in our brands, products, and services. Contents will include publication pieces for our websites, social media, blogs, newsletters, etc.
4. Create and manage an editorial calendar, delegating tasks, and ensuring content production & publication deadlines are met.
5. Update and manage the Group’s and its business unit’s website and their social media pages.
6. Analyze web traffic metrics and generate ideas to increase web traffic & customer engagement.

Key Competencies

The Marketing & Communication Coordinator is expected to be a go-getter, highly driven, and result-oriented, with a can-do attitude and exceptional professionalism. You are also expected to have a strong background in marketing and be up-to-date with new technologies and marketing trends.

You should be an exceptional communicator, with strong project management skills, and proven ability to  cultivate relationships with both internal & external stakeholders.

Some of the key competencies & skills include:

• Planning & Organisational Skills: The ability to plan, organize, and deploy resources to achieve set objectives.
• Effective Communication: able to communicate with all internal & external stakeholders effectively; ability to produce exciting and engaging marketing pieces
• Time Management Skills: have excellent time management skills, which include being able to set up tasks, follow timelines, and meet deadlines.
• Excellent interpersonal skills to build strong relationships with colleagues – the ability to work with others to efficiently deliver results and achieve shared goals & objectives.

Qualification & Experience

• A University Degree in Marketing, Media, Communications, any of the Social Sciences, and other relevant & related fields.
• 5+ Yrs demonstrative experience in a similar role or performing similar and/or related tasks.
• Experience & knowledge using SEO best practices to write creative copy that includes effective keyword placement.
• Advanced written communication skills with a good command of the English language.
• Computer literate, especially with technical knowledge of MS Office.
• Experience with social media engagement strategies and best practices.
• Strong skills in creating original content that targets a specific audience and meets company objectives.

HOW TO APPLY :

Submission of application: interested applicants can send their applications to ajalloh@idtlabs.xyz and Copy ikamara@lbd.group

The Marketing and Communications Coordinator will be evaluated based on the achievement of measurable targets and individual KPIs accompanying this JD.