Contractor Opportunity
The Aberdeen Women’s Centre (AWC) is a Non-Governmental Organization located in Aberdeen, Freetown. AWC is a charitable hospital providing free surgical services to the women of Sierra Leone for correction of disorders arising from protracted labor; we are also providing free maternity services, family planning services, an outpatient pediatric clinic for children between birth and fifteen years old and support to victims of SGBV.

For its operations in 2022, AWC is looking for qualified individuals / companies to fill the following role:

Position: IT Technical Support Contractor
Job Type: 2 to 3 Days Per Week depending on Agreement
No of position: 1 (one)
Job Location: Aberdeen, Freetown
Department: Operations
Reports to: Non Clinical Director

Overview of the Role
As an IT technical support Contractor, you will be responsible for installing and configuring computer systems, diagnose hardware and software faults and solve technical and application problems, either in person or over the phone.
You will be required to have expertise in network management, server management, computer hardware maintenance and be able to manage our hosting providers and services.

Specific Roles:
Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:
keep computer systems running smoothly and ensure users get the maximum benefit from them
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
troubleshoot system and network problems, diagnosing and solving hardware or software faults
replace parts as required
set up new users' accounts and profiles and deal with password issues.
Work with our internet service provider in order to ensure proper service provision.

Work with our email host provider to ensure service provision is as per agreement.
Ensure that weekly back ups are done of the server and accounting software
Monitor AWC’s network to ensure that it is virus and malware free and maintain an early detection and prevention of network threats.
Maintain a list of AWC’s IT inventory
Support management in implementing the AWC It Policy
Working hours
The contractor will be required to be at our facility two or three days per week (as agreed). On some occasions, due to the nature of the work, you may be expected to work extra hours to finish a job.

How to apply
Applicants should send their profile, application letter and four references of previous work to the Non Clinical Director, Aberdeen Women’s Centre via email to:

awc.recruitment@aberdeenwomenscentre.org

with the subject line “IT Technical Support Contractor” not later than 4:30pm Friday 31st December 2021.

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