🇸🇱 Job Vacancies @ Imagine Worldwide – 5 Positions
Imagine Worldwide is recruiting to fill the following positions:
1.) Director of Programs
2.) Program Manager
3.) Finance Manager
4.) Director of Technical Services
5.) IT Manager
See job details and how to apply below.
1.) Director of Programs
Director of Programs - Sierra Leone
About Imagine
All children have immense potential, but hundreds of millions don’t have access to the learning they
need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy
and numeracy. We provide an innovative education technology solution and implementation model to
the global literacy/numeracy learning crisis using the onebillion application and various toolkits and
systems to support implementation. Our model is massively scalable, and evidence-based, and can
deliver foundational learning to millions of the most marginalized children.
Imagine Worldwide partners with governments, organizations, and communities to provide
child-directed, tablet-based learning that is accessible, effective, and affordable. We are a
California-based (United States) nonprofit organization operating across seven Sub-Saharan African
countries. Learn more on our website.
Candidate Prole
The Director of Programs will play an instrumental role in carrying out Imagine’s mission, to design,
deliver and scale tablet-based learning solutions that enable children to become literate and numerate.
The Director will join a highly committed and collaborative team that is working together to empower
every child, everywhere to achieve their full potential. They will work directly with the Executive Director
of Imagine Sierra Leone and Imagine’s Head of Programs, to manage Imagine’s path to the national
adoption of our edtech program, in Sierra Leone.
Mission and Key Responsibilities
The Director of Programs will take overall responsibility for the implementation of our tablet learning
program in Sierra Leone and the institutionalization of the program in selected regions with engagement
with the Ministry of Basic and Secondary School Education, MBSSE.
Mission and Objectives
Mission: Lead Imagine’s mission to advance literacy and numeracy outcomes with an intent to unlock the
potential of children in Sierra Leone.
Objectives:
1. Facilitate a rollout and demonstrate successful implementation of tablet learning to advance
literacy and numeracy outcomes in an initial 750 public primary schools by 2026 (serving over
150k students per year), with strong evidence of learning impact, to enable nationwide adoption
of the program and secure support from larger funders.
2. Advance the program to nationwide scale serving all public primary schools in Sierra Leone by
2035.
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3. Institutionalise the program within existing structures of MBSSE.
Responsibilities
The responsibilities will include, but will not be limited to, the following:
● Deliver high-quality program implementation to maximize time on task:
○ Oversee the delivery of core program activities, assess resource requirements and plan
adequately to support implementation, capacity building, monitoring and evaluation;
○ Develop and manage overall project plans, budgets, schedules and milestones across all
existing sites, and support the expansion to new sites;
○ Apply the Imagine Playbook (program manuals, processes, templates and workplans) for
program implementation, customizing for local context as required to maximize time on
task;
○ Source and vet Implementation Service Partners (ISPs) and/or field officers, train,
manage and performance manage ISPs and/or field officers;
○ Coordinate and lead program design, training and monitoring in our various sites;
○ Provide technical recommendations and guidance to implementation partners, ensuring
adherence to key programmatic objectives;
○ Ensure effective communications between Imagine, the ISPs and the Ministry, by
detailing key activities, challenges, and programmatic needs to achieve program success;
○ Manage program risks with creative problem-solving and escalation as required.
● Provide program leadership to ensure accountability and continuous improvement:
○ Oversee and manage quality data collection to facilitate effective monitoring of
program activities against a set program quality benchmarks;
○ Lead efforts to establish data-driven practices for measuring program effectiveness and
the use of quantitative metrics to guide strategic adjustments and enable continuous
improvement of all program operations;
○ Oversee implementation of strong accountability and beneficiary / community feedback
mechanisms, including quality assurance of established processes;
○ Capture key lessons and findings to inform evidence-based program design and
implementation.
● Provide capacity building and program training:
○ Build team and partner staff capacity to enhance program accountability through
guidance, training and resources;
○ Train team members, implementation partners, ministry staff, district officials on
adopting and using the standardised systems that enable us to manage programs
efficiently and effectively at scale;
○ Coach and mentor team members and implementation partners to identify and resolve
implementation issues in order to maximise time-on-task.
Qualications
The successful candidate will possess the following competencies, experiences, and qualities:
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Education and Work Experience
Bachelor’s Degree or higher and 10-15 years of proven work experience as an operations executive,
senior operator or similar role, with a minimum of 5 years experience managing a team. In addition,
some management consulting experience is preferable.
Role-Specic Skills Required
Proven experience that includes:
● Significant experience in managing successful program scaling. In particular, experience scaling
with government agencies and/or implementation partners
● Proven track record in managing scale operations in complex environments working with
multiple partners
● Demonstrate proven expertise in fostering partnerships, particularly with governmental bodies,
to achieve program integration within local systems
● Ability to design and implement adaptive strategies that address complex operational challenges
within emerging markets, ensuring program resilience and scalability
● Excellent written and oral communication skills in English
● Strong interpersonal and relationship-building skills and ability to proactively manage and
resolve conflicts
● Excellent understanding of budgets, financial processes, reporting requirements, and compliance
regulations within donor-funded grants and contracts
● Ability to work effectively in multicultural environments and teams
● Strong organizational skills, superior attention to detail, ability to work under pressure and meet
deadlines
● Experience with leading data-driven decision-making to continuously improve program
outcomes
General Skills Required
● Excellent written and oral communication skills in English (required)
● Strong interpersonal and relationship-building skills
● Ability to adaptive strategies to address complex operational challenges
● Ability to work effectively in multicultural environments and teams
● Strong organizational skills and superior attention to detail
● Experience in managing multi-site and multi-vendor orders at the international level
● Ability to work under pressure and meet deadlines
● Ability to engage in proactive problem-solving and issue-resolution
Qualities
● Passion for Imagine’s mission and vision
● Demonstrated commitment to equity in educational access and outcomes
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● Passion for supply chain management and logistics
● Demonstrated ability to think independently and solve problems
● Collaborative team player; clear and proactive communicator
● Flexible, adaptable, and able to work in a fast-paced, changing environment
Compensation & Benets
Salary is competitive and commensurate with experience.
Location
The Program Director must be based in Freetown, Sierra Leone.
Application Process
Details on Imagine’s operations, countries reached, leadership and funders can be found at
imagineworldwide.org.
Please submit a resume and your personal details via this link - online application.
* * *
Imagine Worldwide is proud to be an equal-opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,
veteran or disability status.
IMAGINEWORLDWIDE.ORG
2.) Program Manager
Sierra Leone Program Manager
About Imagine Worldwide
All children have immense potential, but hundreds of millions don’t have access to the learning
they need. Imagine Worldwide believes that every child should be empowered with the basic
right to literacy and numeracy. We provide an innovative education technology solution and
implementation model to the global literacy/numeracy learning crisis using the onebillion
application and various toolkits and systems to support implementation. Our model is massively
scalable, and evidence-based, and can deliver foundational learning to millions of the most
marginalised children.
Imagine Worldwide partners with governments, organisations, and communities to provide
child-directed, tablet-based learning that is accessible, effective, and affordable. We are a
California-based (United States) nonprofit organisation operating across seven Sub-Saharan
African countries. Learn more on our website.
Candidate Prole
The Program Manager will play an instrumental role in carrying out Imagine’s mission, to test
and scale tablet-based learning solutions that enable children to become literate and numerate.
The successful candidate will play a key role in coordinating projects in multiple locations to
ensure effective and efficient delivery of all projects together with our implementing partners.
The Program Manager will join a highly committed and collaborative team that is working
together to empower every child, everywhere to achieve their full potential. The position offers
an international, flexible, learning environment to enhance individual career development and
growth.
Key Responsibilities
The Program Manager will work closely with Imagine’s Head of Programs, the Imagine Sierra
Leone team and local implementing partners to ensure timely execution of all project activities
in Sierra Leone. The Program Manager’s responsibilities will include — but will not be limited to
— the following:
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Ensure data-driven, high-quality project implementation:
● Engage regularly with implementation partners to track progress and oversee
implementation, including check-in meetings, progress reports, site-visits, and any
other relevant activities.
● Collaborate with Program & Systems Managers to improve tools, systems, processes,
and methodologies to support implementation, and monitoring, ensure provision of
adequate technical support, capacity building, and guidance to the team and partner
staff to implement program plans, tools and strategies.
● Oversee and manage quality data collection to facilitate effective monitoring of
program activities against set program quality benchmarks.
● Review and analyse monitoring data and share actionable insights with relevant
stakeholders, i.e. identify successes, flag challenges, and make recommendations about
adapting activities and approaches to achieve results.
● Work with the program and research teams to conduct and supervise program
assessments, surveys, and impact evaluations.
Provide project leadership to ensure accountability and learning:
● Own the process capturing key lessons and findings to inform evidence-based program
design and implementation
● Oversee implementation of strong accountability and beneficiary / community feedback
mechanisms, including quality assurance of established processes
● Coordinate learning processes and documents, including periodically organizing learning
summits for reflections on program performance, dissemination of M&E findings, and
driving partnerships and donor engagement
● Collaborate with program and communications teams to collect, document, and
disseminate impact stories
● Build team and partner staff capacity to enhance program accountability through
guidance, training and resources
Provide leadership for stakeholder management:
● Coordinate and manage all relationships with local community leaders, schools, parents,
local education authorities, and other project stakeholders and partners
● Engage regularly with local implementing partners to track project progress and solve
problems creatively
● Support dissemination of project outcomes with local stakeholders and share any
feedback with Imagine’s team
● Represent the work in local meetings and forums relevant to the progress of the project
in various sites
IMAGINEWORLDWIDE.ORG
Qualications
The successful candidate will possess the following competencies, experiences, and qualities:
Education
Bachelor’s Degree in Project Management, Business Administration, Monitoring and Evaluation
or related social science field. A minimum of 5 years experience managing multi-site and multi
partner projects. Experience in managing an implementation with significant data-based
monitoring is required. Additional work experience is welcome.
Specic skills (required)
Exceptional project management skills and proven experience that includes:
● Excellent written and oral communication skills in English
● Ability to organise, manage, and analyse data to derive actionable insights
● Strong interpersonal and relationship building skills
● Ability to work effectively in multicultural environments and teams
● Strong organisation skills and superior attention to detail
● Experience in managing multi-site and multi partner projects at international level
● Ability to positively influence partners decisions and actions
● Ability to work under pressure and meet deadlines
● Good knowledge of computer hardware and software
● Ability to proactively manage and resolve conflicts
Additional project management skills (preferred)
● Experience and knowledge of procurement procedures and practices in international
development
● Experience in managing donor funded projects
Qualities
● Passion for Imagine’s mission and vision
● Demonstrated commitment to equity in educational access and outcomes
● Passion for project management
● Demonstrated ability to think independently and solve problems
● Collaborative team player; clear and proactive communicator
● Flexible, adaptable, and able to work in a fast-paced, changing environment
IMAGINEWORLDWIDE.ORG
Compensation & Benets
Salary is competitive and commensurate with experience.
Location
The Program Manager must be based in Sierra Leone, with frequent travel to other districts
across the country as required. The Program Manager will frequently collaborate and
coordinate with local staff from our teams and our Implementation Partner organisations.
How to Apply
Details on Imagine’s operations, countries reached, leadership and funders can be found at
imagineworldwide.org.
Please submit a resume and your personal details on this link.
* * *
Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be
considered for employment without attention to race, colour, religion, sex, sexual orientation,
gender identity, national origin, veteran or disability status.
IMAGINEWORLDWIDE.ORG
3.) Finance Manager
Finance Manager- Sierra Leone
About Imagine
All children have immense potential, but hundreds of millions don’t have access to the learning they
need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy
and numeracy. We provide an innovative education technology solution and implementation model to
the global literacy/numeracy learning crisis using the onebillion application and various toolkits and
systems to support implementation. Our model is massively scalable, and evidence-based, and can
deliver foundational learning to millions of the most marginalized children.
Imagine Worldwide partners with governments, organizations, and communities to provide
child-directed, tablet-based learning that is accessible, effective, and affordable. We are a
California-based (United States) nonprofit organization operating across seven Sub-Saharan African
countries. Learn more on our website.
Candidate Prole
The Finance Manager will play an instrumental role in carrying out Imagine’s mission, to test and scale
tablet-based learning solutions that enable children to become literate and numerate. The successful
candidate will play a key role in financial and procurement management and ensure that staff,
management and partners receive high quality, professional and responsive services. S/he will also
implement financial and procurement management policies, procedures and systems and ensure
compliance with corporate and project standards as well as maintain oversight of day-to-day financial
and procurement activities. The Finance Manager will join a highly committed and collaborative team
that is working together to empower every child, everywhere to achieve their full potential. The position
offers an international, flexible, learning environment to enhance individual career development and
growth.
Key Responsibilities
The Finance Manager will work closely with Imagine’s Executive Director, Director of Finance and
Operations and local implementing partners to ensure timely execution of all project activities. The
Finance Manager’s responsibilities will include - but will not be limited to - the following:
● Manage project risks with escalation as required.
● Manage all financial and procurement management activities for the program including bank
account and petty cash reconciliations; accounts payable; sourcing and contracting of suppliers;
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review and verification of invoices; data entry into accounting systems; fund transfers from USA
to Sierra Leone and bank, EFT, cheque and cash payments.
● Establish and manage systems for cash and EFT payments to staff including expense claims and
petty cash.
● Assist with the management and implementation of grant payments to project implementation
partners and operators.
● Assist with strategic financial management activities including annual budget development,
financial planning and cash flowing, and financial reporting.
● Develop project-level financial and procurement management policies and procedures, manage
roll-out and oversight compliance, reporting and periodic review.
● Provide expert guidance in the costing of personnel, activities and operations.
● Organise and maintain comprehensive financial and procurement files and ensure all recording
is compliant with audit, corporate and client requirements.
● Train and develop local staff to enable them to use and manage financial and procurement
systems.
● Manage purchasing and procurement activities including supplier management and ensure
value for money.
● Preparation of TRA and statutory returns for timely submission every month.
● Work closely with the Office Manager to establish and implement the program payroll system
for staff; ensure all salary payments are accurate and timely.
● Support senior management to establish and implement policies and procedures for fraud
control, anti-corruption and anti-bribery.
Qualications
● Bachelor’s degree in Accounting, Finance, Business Administration or equivalent discipline.
● Possess a CPA(T), ACCA or equivalent professional qualifications.
● 5+ experience with financial and procurement management of large and/or growing
organisations.
● Additional work experience is welcome.
Education and Work Experience
Professional Accountant accredited by an internationally recognized professional body. Bachelor's degree
in Finance, Accounting, or higher and 10+ years of proven work experience as an administrative or
finance executive, or similar role, with a minimum of 5 years experience managing a team, preferably in
an NGO context.
Role-Specic Skills Required
Proven experience that includes:
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● Financial & Procurement Management: Proven ability to implement and manage financial
systems, including accounting software, budgeting, and procurement processes.
● Accounting Expertise: Strong knowledge of cash flow management, reconciliations, tax
filings, and financial reporting. CPA(T) or ACCA certification required.
● Strategic Financial Planning: Experience in financial analysis, budget forecasting, and cost
management.
● Risk & Compliance: Ability to enforce financial controls, ensure compliance with audit
standards, and manage fraud prevention policies.
● Procurement & Supplier Management: Skilled in sourcing, contracts, inventory control,
and logistics to ensure cost efficiency.
● Team Leadership & Training: Experience in mentoring and developing staff in financial
management, ensuring compliance with financial policies and best practices.
● Donor-Funded Projects: Knowledge of managing finances for international development
projects, including donor reporting requirements.
● Strong Communication Skills: Fluent in English and Swahili, with the ability to effectively
present financial data to leadership and partners.
● Attention to Detail: Impeccable track record in managing financial affairs.
General Skills Required
● Excellent written and oral communication skills in English (required)
● Strong interpersonal and relationship-building skills
● Ability to adaptive strategies to address complex operational challenges
● Ability to work effectively in multicultural environments and teams
● Strong organizational skills and superior attention to detail
● Experience in managing multi-site and multi-vendor orders at the international level
● Ability to work under pressure and meet deadlines
● Ability to engage in proactive problem-solving and issue-resolution
Qualities
● Passion for Imagine’s mission and vision and with a demonstrated commitment to equity in
educational access and outcomes.
● Demonstrated ability to think independently and solve problems.
● Flexible, adaptable, and able to work in a fast-paced, changing environment.
● Leads with humility with regards to learning, receiving feedback, and collaborating.
● Demonstrates integrity, transparency, and accountability in financial management and
decision-making.
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Compensation & Benets
Salary is competitive and commensurate with experience.
Location
The Finance Manager must be based in Freetown, Sierra Leone.
Application Process
Details on Imagine’s operations, countries reached, leadership and funders can be found at
imagineworldwide.org.
Please submit a resume and your personal details via this link - online application.
* * *
Imagine Worldwide is proud to be an equal-opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status.
IMAGINEWORLDWIDE.ORG
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4.) Director of Technical Services
Director of Technical Services - Sierra Leone
About Imagine
All children have immense potential, but hundreds of millions don’t have access to the learning they
need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy
and numeracy. We provide an innovative education technology solution and implementation model to
the global literacy/numeracy learning crisis using the onebillion application and various toolkits and
systems to support implementation. Our model is massively scalable, and evidence-based, and can
deliver foundational learning to millions of the most marginalized children.
Imagine Worldwide partners with governments, organizations, and communities to provide
child-directed, tablet-based learning that is accessible, effective, and affordable. We are a
California-based (United States) nonprofit organization operating across seven Sub-Saharan African
countries. Learn more on our website.
Candidate Prole
The Director of Technical Services will play an instrumental role in carrying out Imagine’s mission, to
design, deliver and scale tablet-based learning solutions that enable children to become literate and
numerate. The Director will join a highly committed and collaborative team that is working together to
empower every child, everywhere to achieve their full potential. They will work directly with the
Executive Director of Imagine Sierra Leone and Imagine’s Head of Technology and Supply Chain, to
manage Imagine’s path to the national adoption of our edtech program, in Sierra Leone.
Mission and Key Responsibilities
The Director of Technical Services will take overall responsibility for technology, data governance,
management of technical service providers, repairs and maintenance, health and safety requirements for
Imagine Worldwide Sierra Leone’s tablet learning programs, as well as the institutionalization of the
program in selected regions with engagement with the Ministry of Basic and Secondary Schol Education,
MBSSE.
Mission and Objectives
Mission: Lead Imagine’s mission to advance literacy and numeracy outcomes with an intent to unlock the
potential of children in Sierra Leone.
Objectives:
1. Facilitate a rollout and demonstrate successful implementation of tablet learning to advance
literacy and numeracy outcomes in an initial 750 public primary schools by 2026 (serving over
1
150k students per year), with strong evidence of learning impact, to enable nationwide adoption
of the program and secure support from larger funders.
2. Advance the program to nationwide scale serving all public primary schools in Sierra Leone by
2035.
3. Institutionalise the program within existing structures of MBSSE.
Responsibilities
The responsibilities will include, but will not be limited to, the following:
● Provide technology leadership:
○ Manage the country’s technology strategy including, objectives, resource allocation, and
plan adequately to support technical infrastructure requirements for reliable program
implementation and monitoring;
○ Develop and manage technology plans, budgets, schedules, and milestones across all
existing sites, and support the expansion to new sites;
○ Apply and improve the Imagine Playbook (program manuals, processes, templates, and
workplans) for implementation of technology tools and data governance, customizing
for local context as required to maximize time on task;
○ Build relationships with technical leaders in the Ministry, develop strategies to support
the Ministry’s technology and data agenda, and advocate for Imagine’s technology and
data strategy and systems;
○ Provide technical assistance and guidance to the technical leads of our Implementation
Service Providers (ISPs), ensuring adherence to key programmatic objectives;
○ Source and vet local partners for internet connectivity such as mobile operators and/or
satellite providers, as well as additional local Technical Service Providers (TSPs) as
required to assist with installations for ancillary equipment such as antennas, alarms, or
routers and collaborate with Director of Finance and Operations to process orders;
○ Ensure effective communications between Imagine, the ISPs, the TSPs, and the Ministry,
by detailing key technical activities, challenges, and programmatic needs to achieve
program success and be the primary liaison with the MBSSE’s Directorate of Technical
Support Services;
○ Manage program risks with creative problem-solving and escalation as required.
● Oversee software and hardware testing and quality assurance:
○ Design and support quality assurance processes for onebillion (learning) software and
Open Learning Architecture (Learning Management Software), any other applications
and platforms helpful in program implementation, and management of tablets, wifi
routers, and other electronic equipment, by reviewing test plans and ensuring alignment
with programmatic objectives;
○ Oversee functional testing of all hardware and equipment and maintain the status of all
equipment on inventory systems;
○ Establish and manage an Imagine test lab and oversee pilot testing at the lab and
selected target schools, ensuring adequate engagement with Ministry stakeholders;
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○ Compile, share, and report test results to Imagine Worldwide and stakeholders and
advocate for Imagine’s interests;
○ Manage rollout of tested and approved software updates across all schools.
● Manage and improve the data pipeline and data quality of programs:
○ Continuously assess the integrity of the data pipeline across tablets, servers, routers,
mobile network connectivity, network boosters, and satellite connectivity to maximize
the number of schools reporting program data remotely;
○ Design and oversee testing processes for data quality of data obtained from tablets,
monitoring systems, and other tools used to support the program;
○ Develop strategies to ascertain data accuracy, completeness, timeliness, consistency, and
integrity;
○ Develop strategies to conduct data validation and cleansing, where required.
● Lead new school installations:
○ Manage Technical Service Providers (TSPs) for the launch of new schools including
security cabinet, solar, alarm, and wifi router installations
○ Lead the sourcing and vetting of local Technical Service Providers (TSPs) for the
fabrication and installation of storage security cabinets for the program, and collaborate
with the Director of Finance and Operations to select vendors;
○ Develop school installation plans and schedules in collaboration with Imagine Worldwide
and TSPs to ensure efficient and speedy installations and school launches.
● Lead IT asset management, repairs, and maintenance of program equipment:
○ Oversee asset management monitoring the equipment in the field, in terms of tracking
to maximize visibility of equipment at school sites and optimize uptime and equipment
performance;
○ Collaborate with the Director of Finance and Operations to co-ordinate reverse logistics
required to enable repairs of program equipment;
○ Collaborate with Imagine Worldwide and the Ministry, to design a centralized repairs
model and ultimately expand to a decentralized repairs model that leverages the
capabilities of the local ecosystem to ensure long-term sustainability;
○ Oversee diagnostics of faulty equipment, stocking of spare parts, repairs and warranty
claims;
○ Manage repairs and maintenance KPIs to maximize the lifetime of the equipment
(maintenance costs, repair turnover, spare parts and tools ordering process, warranty
claims).
● Manage Occupational Health & Safety of program equipment:
○ Oversee implementation of health and safety policies for Imagine in the country with
clear physical safety precautions for electrical equipment, physical security of high-value
items;
○ Assess and mitigate risks for fire, electrical shocks, and any potential dangers to learners,
educators, partners and staff;
○ Assess and mitigate risks of theft or loss of high-value items;
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○ Identify and partner with e-waste disposal organisation to manage disposal of program
equipment that has reached end-of-life, and responsible use and disposal of electronic
products.
● Provide capacity building and technical training:
○ Develop materials and conduct training for software updates, data collection, and issue
management for Imagine ICT staff, ISP’s ICT staff and government ICT staff
○ Build capacity of team members, implementation partners, ministry staff, and district
officials to adopt and using the standardised systems and tools that enable us to manage
programs efficiently and effectively at scale;
○ Coach and mentor team members, field officers and Ministry staff to identify and resolve
implementation issues in order to maximise time-on-task.
○ Build a network of basic and advanced technical skills to maintain the program in the
long-term.
Qualications
The successful candidate will possess the following competencies, experiences, and qualities:
Education and Work Experience
Bachelor’s Degree in a relevant field such as Technology, Engineering, IT Project Management or any
engineering discipline and 10+ years of proven work experience as a technical or engineering executive
or similar role, with a minimum of 5 years experience managing a team, preferably in an NGO context.
Role-Specic Skills Required
Proven experience that includes:
● Ability to communicate technical information clearly, and excellent written and oral
communication skills in English
● Experience managing multi-site and multi-vendor IT projects
● Experience managing software and hardware quality assurance and testing processes
● Experience managing data quality, data governance and data protection requirements
● Proven facilitation and technical training skills with diverse audiences
● Strong knowledge of computer hardware and software
● Experience of both iOS and Android operating systems
● Experience of using Github issues or similar to report and triage bugs
● Mac OS experience is beneficial
General Skills Required
● Strong interpersonal and relationship-building skills and ability to proactively manage and
resolve conflicts
● Strong organizational skills, superior attention to detail, ability to work under pressure and meet
deadlines
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4
● Ability to adaptive strategies to address complex operational challenges
● Ability to work effectively in multicultural environments and teams
● Ability to engage in proactive problem-solving and issue-resolution
Qualities
● Passion for Imagine’s mission and vision
● Demonstrated commitment to equity in educational access and outcomes
● Passion for supply chain management and logistics
● Demonstrated ability to think independently and solve problems
● Collaborative team player; clear and proactive communicator
● Flexible, adaptable, and able to work in a fast-paced, changing environment
Compensation & Benets
Salary is competitive and commensurate with experience.
Location
The Director of Techinical Services must be based in Freetown, Sierra Leone.
Application Process
Details on Imagine’s operations, countries reached, leadership and funders can be found at
imagineworldwide.org.
Please submit a resume and your personal details via this link - online application.
* * *
Imagine Worldwide is proud to be an equal-opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status.
IMAGINEWORLDWIDE.ORG
5
5.) IT Manager
IT Manager - Sierra Leone
About Imagine
All children have immense potential, but hundreds of millions don’t have access to the learning they
need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy
and numeracy. We provide an innovative education technology solution and implementation model to
the global literacy/numeracy learning crisis using the onebillion application and various toolkits and
systems to support implementation. Our model is massively scalable, and evidence-based, and can
deliver foundational learning to millions of the most marginalized children.
Imagine Worldwide partners with governments, organizations, and communities to provide
child-directed, tablet-based learning that is accessible, effective, and affordable. We are a
California-based (United States) nonprofit organization operating across seven Sub-Saharan African
countries. Learn more on our website.
Candidate Prole
The IT Manager will play an instrumental role in carrying out Imagine’s mission, to design, deliver and
scale tablet-based learning solutions that enable children to become literate and numerate. The
successful candidate will play a key role in providing technical leadership, coordinating local
Implementation Service Providers (ISPs) who will support the MBSSE at national, district, zone, and
school levels to ensure effective and efficient monitoring and oversight of our programs. The candidate
will join a highly committed and collaborative team that is working together to empower every child,
everywhere to achieve their full potential.
Key Responsibilities
The IT Manager will work directly with the Director of Technical Services, Imagine Worldwide Technology
and Supply Chain, to manage Imagine’s path to the national adoption of our edtech program, in Sierra
Leone. The candidate will lead in the continuous monitoring and support of equipment deployed in
schools, management of the technical teams within the ISPs.
Responsibilities
The responsibilities will include, but will not be limited to, the following:
● Manage program equipment and IT assets in the field:
○ Oversee asset management monitoring the equipment in the field, in terms of tracking
to maximize visibility of equipment at school sites and optimize uptime and equipment
performance;
○ Develop and implement strategies to maximise the sound functioning and system
uptime of all program equipment and infrastructure deployed in schools;
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○ Apply and improve the Imagine Playbook (program manuals, processes, templates, and
workplans) for implementation of technology tools and data governance, customizing
for local context as required to maximize time on task;
○ Develop and evaluate technology performance metrics and facilitate adjustments;
○ Document processes and ensuring compliance with industry standards;
○ Conduct technical school monitoring and technical site inspections regularly, through
ISPs and directly, to be able to adequately report on the program;
○ Collaborate with Finance and Operations to coordinate reverse logistics required to
enable repairs of program equipment.
● Manage and provide technical support for ISPs
○ Provide technical assistance and guidance to the technical leads of our Implementation
Service Providers (ISPs), ensuring adherence to key programmatic objectives;
○ Support partners in diagnosing and resolving technical issues including connection
problems, data access, network challenges, and software challenges;
○ Document and track issues, queries, and tickets generated to minimize turnaround time
to resolution.
● Manage and improve the data pipeline and data quality of programs
○ Continuously assess the integrity of the data pipeline across tablets, servers, routers,
mobile network connectivity, network boosters, and satellite connectivity to maximize
the number of schools reporting program data remotely;
○ Conduct testing processes for data quality of data obtained from tablets, monitoring
systems, and other tools used to support the program;
○ Conduct data validation and cleansing, where required.
● Assist with software and hardware testing and quality assurance
○ Provide support for functional testing of all hardware and equipment and maintain the
status of all equipment on inventory systems;
○ Contribute to documenting, sharing, and reporting test results;
○ Collaborate with team members for the rollout of tested and approved software updates
across all schools, through ISPs or directly.
● Support new school installations:
○ Collaborate with system engineers and software architects on setting up the required
technology for delivery in schools;
○ Collaborate with Technical Service Providers (TSPs) for the launch of new schools
including security cabinet, solar, alarm, and wifi router installations;
○ Support partners in commissioning and installing upgrades, repairs, maintenance and
data transfers.
● Provide capacity building and technical training:
○ Develop materials and conduct training for software updates, data collection, and issue
management for ISP’s ICT staff and government ICT staff
○ Build capacity of implementation partners, ministry staff, and district officials to adopt
and using the standardised systems and tools that enable us to manage programs
efficiently and effectively at scale.
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Qualications
The successful candidate will possess the following competencies, experiences, and qualities:
Education and Work Experience
Bachelor’s Degree in a relevant field such as Technology, Engineering, IT Project Management, Data
Science, Quality Assurance or any engineering discipline and 5+ years of proven work experience.
Role-Specic Skills Required
Proven experience that includes:
● Ability to communicate technical information clearly, and excellent written and oral
communication skills in English
● Experience with multi-site and multi-vendor IT projects
● Experience with software and hardware quality assurance and testing
● Proven facilitation and technical training skills with diverse audiences
● Strong knowledge of computer hardware and software
● Experience of both iOS and Android operating systems
● Experience of using Github issues or similar to report and triage bugs
● Mac OS experience is beneficial
General Skills Required
● Strong interpersonal and relationship-building skills and ability to proactively manage and
resolve conflicts
● Strong organizational skills, superior attention to detail, ability to work under pressure and meet
deadlines
● Ability to adaptive strategies to address complex operational challenges
● Ability to work effectively in multicultural environments and teams
● Ability to engage in proactive problem-solving and issue-resolution
Qualities
● Passion for Imagine’s mission and vision
● Demonstrated commitment to equity in educational access and outcomes
● Passion for supply chain management and logistics
● Demonstrated ability to think independently and solve problems
● Collaborative team player; clear and proactive communicator
● Flexible, adaptable, and able to work in a fast-paced, changing environment
Compensation & Benets
Salary is competitive and commensurate with experience.
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Location
The IT Manager must be based in Freetown, Sierra Leone.
Application Process
Details on Imagine’s operations, countries reached, leadership and funders can be found at
imagineworldwide.org.
Please submit a resume and your personal details via this link - online application.
* * *
Imagine Worldwide is proud to be an equal-opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status.
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