CRS JOB ADVERT – INTERNAL/EXTERNAL 

CRS is recruiting for: – Human Resource Manager 

If you are interested and your profile matches the requirements, please read the below job descriptions, and follow the instructions to submit your application package.  

About CRS 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the  United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without  regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs  of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary: 

You will partner with the Country Program (CP) Senior Management Team to provide overall strategic  Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and  vulnerable. You will analyze and anticipate HR programs, services, and operations needs and challenges in  the areas of recruitment, staff development, performance management, employee relations, compensation  and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce  improvement solutions.

Roles and Key Responsibilities: 

• Manage HR processes and activities to ensure they meet latest agency, donor, and local legal  requirements and standards and reflect best practices.
• Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues,  especially in regard to recruitment, performance management, and employee relations.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide  coaching, strategically tailor individual development plans, and complete performance management  for direct reports.
• Lead training and professional development needs assessment and analysis and ensure the provision  of focused and precise development programs for CRS staff and partners.
• Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a  work environment that fosters staff engagement, empowerment through proper supervision, and  personal and professional growth.
• Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity,  community, and rights and responsibilities of all staff are valued. May serve as the CP focal point  for Code of Conduct & Ethics and contribute to ensuring adherence and accountability to  Safeguarding policies.
• Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent  the organization in forums related to HR management issues to stay abreast of standards, local laws,  and industry best practices and to maintain peer contacts.
• Oversee record keeping through personnel files and/or Insight that adheres to required CRS, donor,  and local law regulations. As needed provide analytical reports on HR-related data, metrics and  trends to support decision-making, workforce planning and development.

Basic Qualifications 

• Bachelor’s degree in Human Resources Management or Business Administration required. Master’s  degree in HR Management, Business Administration or Organizational Development preferred.
• Minimum of five years’ work experience in HR, preferably with an International or local NGO, with at  least three of these years managing an HR function and strong knowledge of HR best practices and  standards.

Required Languages – English, Krio

Travel – Must be willing and able to travel up to 10 %.

Knowledge, Skills and Abilities  

• Strong relations management abilities. Ability to relate to people at all levels internally and  externally. Strategic in how they approach each relationship.
• Excellent strategic and analytical skills with ability to make sound judgment and decisions • Very good planning, monitoring and organizational skills
• Able to maintain confidential information
• Proactive, resourceful, solutions oriented and results-oriented
• Strong customer service orientation with excellent communication, interpersonal and negotiation  skills

Preferred Qualifications 

• Additional education may substitute for some experience.
• Experience with and demonstrated ability to analyze and interpret employment laws, regulations,  policies, principles, concepts, and practices. Thorough knowledge of the local labor law. • Staff management experience.
• Strong experience in presenting, facilitating, and coaching on HR topics.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web  Conferencing Applications, HRIS.

Agency REDI Competencies (for all CRS Staff): 

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create  an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in  the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her  responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
•  Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is  considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
•  Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn  new things.

Agency Leadership Competencies: 

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness,  and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance  team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy  and team priorities.

Supervisory Responsibilities: HR officers (two Officers, including one remote supervision)

Key Working Relationships:  

Internal: Senior Leadership Team, Regional Technical Advisor, Project Directors and Managers, Staff.  External: CRS National Staff Association, Ministry of Labor Representative, NASSIT & NRA Representatives,  CRS local Counsel, CRS Medical Insurance Company representative, Staff family members, HR Managers from  other NGOs

Agency-wide Competencies (for all CRS Staff)  

Based on the mission, values, and guiding principles of the agency, CRS competencies are to be  exemplified by all staff in fulfillment of his or her respective roles and responsibilities.

• Integrity 
• Accountability and Stewardship 
• Builds Relationships 
• Develops Talent 
• Continuous Improvement & Innovation 
• Strategic Mindset 

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the  commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a  part of our staff people of all faiths and secular traditions who share our values and our commitment to  serving those in need. CRS’ processes and policies reflect our commitment to protecting children and  vulnerable adults from abuse and exploitation.  

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with  dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further,  I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and  my personal/professional references will be asked to evaluate my behaviors related to safeguarding-related  topics. 

Also send a copy of your application package to the desk Officers, Ministry of Employment and Social  Security, New England and Extension Offices in Applicants’ Locations

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities  associated with the position.  

To apply for this position please send up-to-date CV and a supporting letter, copies of relevant  certificates to email, SL_HR@crs.org

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults  from abuse and exploitation. 

Closing Date for the receipt of application packages is 02nd August 2024.