External:   Relevant Local Government Departments; other NGO’s; Agencies

involved in human resources development and training

• The main purpose of the position is to contribute to country strategy and ensure support to all programs. The purpose is associated with supports strong human resource development systems, developing, reviewing policies, and appraising their effectiveness and adherence.

• Assist in providing comprehensive Human Resources support to all departments as requested by the HR Coordinator or the Operations Director:

Responsibilities:

• Assist in the management of all Contracts for permanent staff, temporal staff and service providers and ensure these are renewed/updated and meet Concern World Wide minimum standards.
• Assist in the recruitment process of staff this includes drafting job advertisements, coordinating the interview process and follow-up on references.
• Assist the Human Resources Coordinator in the preparation of monthly payroll process.
• Ensure all national staff (all the offices) have registered with NASSIT and regularly follow up with NASSIT

Capacity Building:   

• Assist in the coordination of induction schedule and process including online insuctions.
• Assist in the development and process of staff development plans, this includes follow-up of staff training needs. Follow up on trainings for staff on the Learn 365
•  Ensure health & safety standards in the office are met and in line with minimum standards.

People Management: 

• Assist in updating the Organization’s Policies & Procedures when required and with assistance from the Human Resources Coordinator and the Operations Director ensure that all staff are aware of the policies of the Organisation.
• Assist the Human Resources Coordinator in ensuring that all staff receives appraisals from their Line Managers as scheduled.
• Provide support to the Field Human Resource/Admin Officers.
• Maintenance of personnel files for employees and other employment related documentation in an orderly manner.
• Ensure high level of confidentiality regarding personnel data and ensure that all employee information are filed and kept in a secure place.
• Monitoring and maintaining the staff register and attendance.
• Follow up the leave tracker and
• Prepare and submit monthly reports on staff information – attendance, holidays, sickness records and other relevant documentation to the Human Resources Coordinator.
• Preparing and amending documents including letters, reports etc and typing and drafting own simple documents using Microsoft Office Applications.
• Attend meetings as requested and take minutes as required and support in the submission of reports. 

Representation: 

• Ensure coordination with the relevant government authorities (Ministry of Labor, NRA, NASSIT) in relation to Concern World Wide’s operations in Sierra Leone and assist in the facilitation of registration process of the Organization.

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Concern World Wide  values
• Holds the team and partners especially CCU Partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Concern World Wide , engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

Honest, encourages openness and transparency; demonstrates highest levels of integrity

Others

• Be aware of, understand and comply with all of Concern’s policies and procedures (Code of Conduct and associates policies, finance, logistics, HR, security management etc).
• Contribute to ongoing security management and planning as necessary.
• Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one).

Undertake other related duties as may reasonably be assigned by your line manager.

• Education, Qualifications & Experience Required

Qualifications:  

• Bachelor’s Degree in social Sciences or should have attained a Higher National Diploma in Human Resources duties

Essential:

• Must have at least 3 to  5 years working experience preferably with an INGO, but have a solid HR/Administrative background
• High quality written and verbal communication skills; excellent networking  and negotiating skills; the ability to maintain confidentiality & discretion whilst dealing with HR issues; good attention to detail and demonstrated ability to deliver on work objectives to a high quality and on a timely basis are all essential competencies for this role
• Knowledge of MS Office (high proficiency in Excel); comfortable working with computers with minimal IT support.
• Excellent spoken and written English

Job related Experience and Skills

• Excellent Computer Skills in Microsoft Word & Excel.
• Excellent Secretarial/Organizational Skills including file management.
• Good writing and verbal skills.
• Must be able to type a minimum speed of 40 wpm accurately.
• Must be able to demonstrate a high level of literacy in English and numeracy.
• Experience of undertaking simple research/investigation tasks requiring the use of personal initiative.
• Professional networking ability.
• Experience of organising and coordinating events.
• Experience of maintaining diaries for other people, coordinating schedules and dealing with complex and sensitive issues when they are absent.
• Experience in human resource management.
• Sound knowledge of Sierra Leone local labour laws.

PERSONAL QUALITIES:

• Strong report writing & communication skills
• Ability to work under pressure to deadlines
• Ability and willingness to work late when required meeting deadlines
• Ability to work on his or her own initiative
• Strong team skills.
• Flexible attitude and good social skills

Therefore, each staff member of Concern is expected to be sensitive to equality issues in their relationships with colleagues and in their work and to participate in implementation of gender mainstreaming plans, both at the workplace and in programmes.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.